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DDD and pricematching

Old 05-10-03, 08:04 AM
  #1  
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DDD and pricematching

I've recently asked DDD to pricematch three different DVD's and there wasn't a responce. I got the automatic email and the tracking number that confirms that they received it. However, I called them and they said they have no record.

I wonder if they are doing it on purpose so they won't have to honor the price match.
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Old 05-13-03, 08:35 AM
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Lately it's always taken me two tries to get it done. And I wait about a week until I send the second.

Last week I asked about Donnie Darko ($6.66 at BestBuy.com). I emailed again and got the price of $6.56. I had to call though. Very good price and worth the wait.
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Old 05-13-03, 08:52 AM
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they finally sent me my price match requests after 2-4 weeks. They just installed a new e-mail system so they were having huge problems. Gotta give them credit though cuz they honored the expired sale prices that I price matched.
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Old 05-13-03, 09:05 AM
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Did you call them to get the pricematch or did they automatically email you? I also sent in a request for a pricematch about 2-4 weeks ago and I called them. However they told me they didn't have any record of it but didn't tell me about the new email sys.

Originally posted by Dabaomb
they finally sent me my price match requests after 2-4 weeks. They just installed a new e-mail system so they were having huge problems. Gotta give them credit though cuz they honored the expired sale prices that I price matched.
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