DVD Talk Forum - Amazon A-Z Guarantee

DVD Talk Forum (https://forum.dvdtalk.com/)

- Store Forum (https://forum.dvdtalk.com/store-forum-7/)

- - Amazon A-Z Guarantee (https://forum.dvdtalk.com/store-forum/288031-amazon-z-guarantee.html)

siegfried

04-23-03 03:28 PM

Amazon A-Z Guarantee

Does anyone have any experience using the A-Z guarantee with Amazon. I have a dead-beat seller that has not mailed the DVD that I orderd, and is not responding to Email. I filed a claim with Amazon 2 weeks ago, haven't heard anything yet.

method

04-27-03 06:30 PM

Claims usually take 3-5 weeks to process. You'll get an email with "Your Amazon.com A-to-z Guarantee Claim" in the subject line. They might ask you to confirm that you never received the item or ask a couple of other questions but, for the most part, it's pretty reliable.

All times are GMT -5. The time now is 06:54 AM.