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Returns to DDD

Old 03-05-03, 07:32 PM
DVD Talk Gold Edition
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Join Date: Oct 2002
Posts: 2,135
Returns to DDD

I've got an order pending from DDD, and from asking around, it seems like the cover that is listed on the website isn't the cover of the disc they are shipping.

For sake of confusion, the cover listed is the 1941 DVD with the old cover, but word on the 'net is that the are shipping it with the new cover. My question is this: would that constitute a wrong shipment if I ordered it with the intention of wanting the original cover? Thanks for any input.

It's not a huge deal, but it's just something I was wondering. Thanks again.
reubs82 is offline  
Old 03-06-03, 02:10 PM
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Join Date: Feb 2002
Location: Connecticut
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" wants you to be completely satisfied with your purchase. If you decide within 30 days that you do not want the product you purchased you may return it for a full refund or exchange as long as it is unopened in its original packaging."

So it's sort of irrelevent as to whether it's a "wrong shipment". They'll take anything they sell back as long as you haven't opened it.

Hollow Man is offline  
Old 03-06-03, 03:38 PM
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Yeah, that's what I figured, but I was curious for the sake of future shipments. I mainly wanted to know if they would charge me shipping on the's irrelevant, though. I got a response from DDD quicker than I expected.
reubs82 is offline  
Old 03-06-03, 08:46 PM
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Yeah, but don't you have pick up the return shipping tab?
SunMonkey is offline  

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