DV-depot- Anyone here work there?
02-14-03 | 12:48 PM
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From: Ontario, Canada
DV-depot- Anyone here work there?
I've e-mailed DV-depot about placing an order, but after 3 days I've still had no response. I emailed 4 different people there, and no one has gotten back to me. It's only a $50 order so maybe they don't care, but there motto is "Where customer service Does Matter" So far it doesn't seem like it....
Marc.
Marc.
Last edited by Marc Carra; 02-14-03 at 02:14 PM.
02-14-03 | 08:19 PM
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From: Førresfjorden Norway
hi Marc, I don't work for them but have used their service and emails often. What address are you using?
In my experience, I've found their service to be top notch, however, I will say that a number of times when I*ve emailed them to ask for a change or something, the change would be done but I would not be notified, so following up may need some work.
However, they have done everything I've ever asked and some of it may even border on not reasonable :-)
My advice, give it one more try.
I've also had good luck posting on their forum. The folks who work there do read it. you might want to try that
jim
In my experience, I've found their service to be top notch, however, I will say that a number of times when I*ve emailed them to ask for a change or something, the change would be done but I would not be notified, so following up may need some work.
However, they have done everything I've ever asked and some of it may even border on not reasonable :-)
My advice, give it one more try.
I've also had good luck posting on their forum. The folks who work there do read it. you might want to try that
jim
