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Old 01-21-03, 02:48 PM
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Has anyone else had a problem with cancelling a pre-order on them? I recently placed an order (19 DVDs) using their 20% off coupon. 11 of these items are pre-orders. Those which were not shipped and I received them within anywhere from 2 to 4 days.

I received an e-mail message that one of the items, due to be released today, had been cancelled by them. Now I'm worried that they will simply cancel all of my pre-orders a day or so before they are due to be released.
Old 01-21-03, 04:24 PM
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So far they have shipped all my pre-orders without problems. I would call customer service and ask for a reason why it was cancelled.

Before you ask here is the phone number since it isn't posted on their website.


Last edited by Laser Movies; 01-21-03 at 04:28 PM.
Old 01-21-03, 08:46 PM
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See the other thread in this forum. They just cancelled my 9 item order -- and everything was in stock.

I used the 20% off coupon.

Old 08-08-05, 06:58 AM
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