i notice when i return items they take down your name, address, etc...is this so they can track how much you return of something? ive returned quite a few items recently - no, nothing even remotely illegal...never even opened or touched most of them. just for differing reasons.

is it possible that they ever decline a return because ive done it too much in the past? can i get blacklisted and never buy from them again?

does anyone whos worked in one of these stores know what the deal is with returns? thanks.

If you are returning items with a receipt, they certainly should not be asking for a drivers license or other personal information. If you are returning without a receipt, stores that allow such returns will usually want ID to track/limit how many times a customer does this. It is done to ensure that people do not return merchandise to the store that was not acquired there.

While I highly doubt a store would ban you from making future purchases, they certainly can refuse to accept merchandise returns if the returner has a trend of doing so, and in effect, blacklist you from EVER making returns without a receipt. In fact, no store is obliged to take a non-receipt return, but many do at their discretion in order to foster good customer service.

While you may have perfectly legitimate reasons for your returns (receipt or not), I do believe the Mods have been wary of these kinds of threads given that some people seek information on stores with liberal return policies in order to exchange merchandise that clearly didnt originate from that store. For this reason, listing these store policies can be a dicey issue based on past threads that were monitored closely, with some quickly locked.

I think my comments answer your questions....except for the specific policies, which I will remain silent on given my comments above. IF Im completely off base, then Im sure another member will post specifics.

Hope this helps

well damn. a guy asked for my drivers license and phone # even though the cds were NEVER opened or tampered with and i had the receipt.

but thanks for the reply and i assure you i didnt do anything wrong and dont have any illegal intentions.

If you had the receipt you should have asked for a manager and challenged the policy. I have never had an issue getting a cash refund if I paid cash, or a credit to my CC if I paid by credit when I had a valid receipt.

Seems stores will do anything these days to get you on their mailing/telemarketing lists....

it also depends on the date listed on the receipt and how you paid for it. i used to work at barnes and noble and they keep them on file in case something comes to their attention. the person who took your drivers # either doesn't know the policy well or the date on the reciept may have needed this. cds and dvds are always more sensitive.

Which store was that they require your drivers license for a return with receipt?

Some not-so-honest people have been known to purchase CDs, software, etc, remove the shrinkwrap, copy the media, re-shrinkwrap it, and then return it as un opened with the original receipt. There are methods of remove and reapplying price tags and stickers that I will not go into for fear of contributing this sort of behavior.

Stores will notice if a particular customer returns a large number of purchases seemingly unopened with reciept. The "I changed my mind" excuse can be believed only so many times.

How do I know this? A friend of mine acquires all of his software in this manner. He operates outside of traditional morality in this and other aspects of his life.

eau; it was fye that asked for mine