Release List Reviews Shop Join News DVD Giveaways Video Games Advertise
DVD Reviews | Theatrical Reviews | Price Search Buy Stuff Here
DVD Talk
DVD Reviews DVD Talk Headlines HD Reviews

Add to My Yahoo! - RSS 2.0 - RSS 2.0 - DVD Talk Podcast RSS -

Go Back   DVD Talk Forum > Shopping Discussions > Store Forum

Store Forum Share Your Shopping Experiences at Stores both Online and Off.

Thread Tools
Old 09-03-02, 03:34 PM   #1
DVD Talk Legend
Abob Teff's Avatar
Join Date: Aug 1999
Location: Not necessarily Formerly known as Solid Snake
Posts: 16,078
Ignorance Abounds (general rant)

Well, I went into one of my favorite local used video outlets the other night. I don't usually go in at night because I have found a dayshift employee that I prefer to deal with. Anyway, they had what appeared to be the 2nd season of the Sopranos sitting in their "feature" area. They had only 3 of the 4 discs (which I didn't realize at the time), each boxed in an individual amaray, and shrinkwrapped from Bloodsucker Video (there were big old BB stickers right on the backs). Each disc was marked $15.

I casually commented to the guy working (whom I had not seen before) that I picked up the first set from them for alot cheaper and in its original box (hoping to maybe talk them down). He tells me that it was probably a USED set and these were NEW so these should cost more!

Rather than dispute this, I simply walked out laughing my ass off. It really irritates me when places try to pawn off excuses and misinformation like that. One of my simple rules of customer service (which we have established as a dying art) is not to be used car salesman. In other words, don't feed me a line of shyte because you don't know the answer. If you don't know, say so, and then offer to find out. This is a sad practice that is coming all the more prevalent in mass merchants, big box retailers, independents, and those lovely eBay auctions.

Choose a seat, not a side.
  Reply With Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

All times are GMT -5. The time now is 07:52 AM.

Copyright 2011 All Rights Reserved. Privacy Policy and Terms of Use.

Content Relevant URLs by vBSEO 3.2.0