Best Buy Tests Rewards Program
08-18-02, 06:37 PM
#1
Best Buy Tests Rewards Program
Best Buy is looking to make it worth your while to remain a loyal customer, especially if you buy movies and video games from the retailer.
The Edne Prairie, MN based electronics chain is testing a loyalty program called "Rewards Zone" that allows customers to earn points towards discounts and certificates each time they purchase merchandise at the chain.
The test program is patterned on Replay, a similar customer loyalty program the Sam Goody chain implemented before Best Buy acquired the retailer, a spokesperson said.
"We're talking key learnings from their program and deveolping one for Best Buy," a spokesperson said.
The test becan July 15, but no end date has been set, she said.
Under the program, customers buy an Official Zoner Card for $9.99, which they show each time they make a purchase.
They earn 500 points with every purchase and also earn an additional 100 points (for a total of 600) for each dollar spend on movies, video games, music, and software. Some special offers and promotions also allow customers to earn more points.
The first use of the Official Zoner Card earns the customer a cool 5000 points as well as a 10% discount store coupon.
Accumulating 12500 points earns the customer a $5 reward certificate applicable towards most items at Best Buy.
The Edne Prairie, MN based electronics chain is testing a loyalty program called "Rewards Zone" that allows customers to earn points towards discounts and certificates each time they purchase merchandise at the chain.
The test program is patterned on Replay, a similar customer loyalty program the Sam Goody chain implemented before Best Buy acquired the retailer, a spokesperson said.
"We're talking key learnings from their program and deveolping one for Best Buy," a spokesperson said.
The test becan July 15, but no end date has been set, she said.
Under the program, customers buy an Official Zoner Card for $9.99, which they show each time they make a purchase.
They earn 500 points with every purchase and also earn an additional 100 points (for a total of 600) for each dollar spend on movies, video games, music, and software. Some special offers and promotions also allow customers to earn more points.
The first use of the Official Zoner Card earns the customer a cool 5000 points as well as a 10% discount store coupon.
Accumulating 12500 points earns the customer a $5 reward certificate applicable towards most items at Best Buy.
08-19-02, 01:06 AM
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Rewards Zone
I work at a sacramento Best Buy and we have not rolled out any promortions with the rewards card in our store. I have checked my in store mail and have heard no news of it coming out any time soon either. At least I have heard nothing about the promotion.
Mike
Mike
08-20-02, 09:00 AM
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The URL for thier program is http://www.bestbuy.com/rewardzone
They've got some glitches to work out still. One store ran out of the cards, another gave me a card but forgot to get my address and contact information from me and I ended up having to go back to the store to give it to them since they couldn't input it over the phone or via email or the web. Also, it appears purchases made online can't be input for credit, online retail store purchases.
I'm inot sure it would be worth the $9.95/year price but I'm in it for free with a promo mailer.
They've got some glitches to work out still. One store ran out of the cards, another gave me a card but forgot to get my address and contact information from me and I ended up having to go back to the store to give it to them since they couldn't input it over the phone or via email or the web. Also, it appears purchases made online can't be input for credit, online retail store purchases.
I'm inot sure it would be worth the $9.95/year price but I'm in it for free with a promo mailer.
08-20-02, 10:23 AM
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Thanks jimbo...
Only available at these stores:
Only available at these stores:
Oh, The Places You Can Zone (Participating Stores)
ARIZONA: Ahwatukee, AZ 5051 East Ray Road Arrowhead, AZ 8290 West Bell Road Camelback, AZ 1949 East Camelback Road, Suite 101 East Tucson, AZ 6025 East Broadway Boulevard Goodyear, AZ 1408 North Litchfield Road Mesa (Fiesta), AZ 1337 South Alma School Road Metro Center, AZ 9446 North Metro Parkway West Paradise Valley, AZ 12645 North 48th Street, Village Fair Shopping Center Scottsdale Pavili, AZ 9190 East Indian Bend Road Superstition Spring, AZ 6315 East Southern Tucson, AZ 575 East Wetmore Road
CALIFORNIA: Atwater Village, CA 2909 Los Feliz Boulevard Burbank, CA 1501 North Victory Place Cerritos, CA Cerritos Town Center, 12989 Park Plaza Drive Chula Vista, CA 59 North Broadway Plaza City of Industry, CA 17545 East Gale Avenue Costa Mesa, CA Metro Pointe Shopping Center, 901 f-south Coast Drive Culver City, CA 10799 Washington Boulevard El Cajon, CA 149 Fletcher Parkway Fullerton, CA 120 East Imperial Highway Hawthorne, CA 5000 West 147th Street Lakewood, CA 5101 Clark Avenue Mira Mesa, CA 9545 Mira Mesa Boulevard Mission Valley, CA 5151 Mission Center Road Mission Viejo, CA 25422 El Paseo Montclair, CA 8960 Central Avenue Moreno Valley, CA 2852 Canyon Springs Parkway Murrieta, CA 25080 Madison Avenue Oceanside, CA 2110 Vista Way Oxnard, CA Shopping At The Rose, 2300 North Rose Avenue Palmdale, CA 39330 10th Street West Palm Desert, CA Town Center Shopping Center, 44-449 Town Center Way Pasadena, CA 3415 East Foothill Boulevard Porter Ranch, CA 19929 Rinaldi Street Rancho Cucamonga, CA Town Center Square, 11098 Foothill Boulevard Riverside, CA 3900 Tyler Street San Bernardino, CA 888 Harriman Place San Luis Obispo, CA 221 Madonna Road Santa Clarita, CA Bouquet Canyon Plaza, 26531 Bouquet Canyon Road Santa Maria, CA 2326 South Bradley Road Thousand Oaks, CA Village Square, 390 North Moorpark Road Torrance, CA 3675 Pacific Coast Highway Victorville, CA The Village Center, 12550 C Amargosa West Covina, CA 950 East Lakes Drive West LA, CA 11301 West Pico Boulevard Westminster Mall, CA 500 Westminster Mall Road Westwood, CA 10861 Weyburn Avenue Woodland Hills, CA 21601 Victory Boulevard Yorba Linda, CA 23000 Savi Ranch Parkway
ARIZONA: Ahwatukee, AZ 5051 East Ray Road Arrowhead, AZ 8290 West Bell Road Camelback, AZ 1949 East Camelback Road, Suite 101 East Tucson, AZ 6025 East Broadway Boulevard Goodyear, AZ 1408 North Litchfield Road Mesa (Fiesta), AZ 1337 South Alma School Road Metro Center, AZ 9446 North Metro Parkway West Paradise Valley, AZ 12645 North 48th Street, Village Fair Shopping Center Scottsdale Pavili, AZ 9190 East Indian Bend Road Superstition Spring, AZ 6315 East Southern Tucson, AZ 575 East Wetmore Road
CALIFORNIA: Atwater Village, CA 2909 Los Feliz Boulevard Burbank, CA 1501 North Victory Place Cerritos, CA Cerritos Town Center, 12989 Park Plaza Drive Chula Vista, CA 59 North Broadway Plaza City of Industry, CA 17545 East Gale Avenue Costa Mesa, CA Metro Pointe Shopping Center, 901 f-south Coast Drive Culver City, CA 10799 Washington Boulevard El Cajon, CA 149 Fletcher Parkway Fullerton, CA 120 East Imperial Highway Hawthorne, CA 5000 West 147th Street Lakewood, CA 5101 Clark Avenue Mira Mesa, CA 9545 Mira Mesa Boulevard Mission Valley, CA 5151 Mission Center Road Mission Viejo, CA 25422 El Paseo Montclair, CA 8960 Central Avenue Moreno Valley, CA 2852 Canyon Springs Parkway Murrieta, CA 25080 Madison Avenue Oceanside, CA 2110 Vista Way Oxnard, CA Shopping At The Rose, 2300 North Rose Avenue Palmdale, CA 39330 10th Street West Palm Desert, CA Town Center Shopping Center, 44-449 Town Center Way Pasadena, CA 3415 East Foothill Boulevard Porter Ranch, CA 19929 Rinaldi Street Rancho Cucamonga, CA Town Center Square, 11098 Foothill Boulevard Riverside, CA 3900 Tyler Street San Bernardino, CA 888 Harriman Place San Luis Obispo, CA 221 Madonna Road Santa Clarita, CA Bouquet Canyon Plaza, 26531 Bouquet Canyon Road Santa Maria, CA 2326 South Bradley Road Thousand Oaks, CA Village Square, 390 North Moorpark Road Torrance, CA 3675 Pacific Coast Highway Victorville, CA The Village Center, 12550 C Amargosa West Covina, CA 950 East Lakes Drive West LA, CA 11301 West Pico Boulevard Westminster Mall, CA 500 Westminster Mall Road Westwood, CA 10861 Weyburn Avenue Woodland Hills, CA 21601 Victory Boulevard Yorba Linda, CA 23000 Savi Ranch Parkway
Last edited by Cheddarmuff; 08-20-02 at 10:27 AM.
08-20-02, 06:10 PM
#10
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Sounds like you don't get much at all. Not counting the $9.95 you have to pay to have the card, it looks like something close to a 5% discount. Just for the sake of easy math, let's say all dvd's cost $17. You go to BB, buy it, and you come away with 2200 points (500 for the purchase, 100 for each dollar). You need 12500 just to get the $5 gift cert. So you need to buy about 6 dvd's to reach that. That puts you at over $100 spent to get $5. My local sales tax is 6%, so I would be losing money in the long run...still not counting the money I have to pay to join and stay in every year.
08-21-02, 07:42 AM
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Originally posted by RonG617
Sounds like you don't get much at all. Not counting the $9.95 you have to pay to have the card, it looks like something close to a 5% discount. Just for the sake of easy math, let's say all dvd's cost $17. You go to BB, buy it, and you come away with 2200 points (500 for the purchase, 100 for each dollar). You need 12500 just to get the $5 gift cert. So you need to buy about 6 dvd's to reach that. That puts you at over $100 spent to get $5. My local sales tax is 6%, so I would be losing money in the long run...still not counting the money I have to pay to join and stay in every year.
Sounds like you don't get much at all. Not counting the $9.95 you have to pay to have the card, it looks like something close to a 5% discount. Just for the sake of easy math, let's say all dvd's cost $17. You go to BB, buy it, and you come away with 2200 points (500 for the purchase, 100 for each dollar). You need 12500 just to get the $5 gift cert. So you need to buy about 6 dvd's to reach that. That puts you at over $100 spent to get $5. My local sales tax is 6%, so I would be losing money in the long run...still not counting the money I have to pay to join and stay in every year.
I think the premise is that if you are going to buy one or two new releases every week anyway, you might as well sign up and get something back....even if it is only 5%.
If you buy a dozen or so movies or one or two big hitters (BoB, 007, etc.) you make out.
08-21-02, 09:28 AM
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Ah, maybe, maybe not. This program is basically the Replay Club from Sam Goody/MediaPlay etc. First off, the math is basically correct, you aren't going to be getting a great discount. Secondly, these coupons are "exploding" i.e. they expire relatively quickly and thus you can't combine them (well maybe you could, but you have to spend A LOT in one sitting) to get multiple coupons.
08-22-02, 06:52 PM
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Yeah...it's a scam just like Replay...you spend MUCH more than you save. It's a waste!
WOW $5 off..after spending well over $100 something!!!
I got tricked into the Replay deal since they never told me you had to pay for it,until after they totalled up my bill...since i stupidly bought a dvd & a coupel cds i could not find anywhere else for full price. Well i rarely shop at Sam Goody or the other expensive stores...since you can actually save $$$ shoping elsewhere.
I always toss out the coupons BB sends me in the mail...same goes for any other store trying to trick you into shopping there. Since of course...the trick is,you spend much more than you save. So sorry...not interested!
WOW $5 off..after spending well over $100 something!!!
I got tricked into the Replay deal since they never told me you had to pay for it,until after they totalled up my bill...since i stupidly bought a dvd & a coupel cds i could not find anywhere else for full price. Well i rarely shop at Sam Goody or the other expensive stores...since you can actually save $$$ shoping elsewhere.
I always toss out the coupons BB sends me in the mail...same goes for any other store trying to trick you into shopping there. Since of course...the trick is,you spend much more than you save. So sorry...not interested!
08-22-02, 06:57 PM
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Also reminds me of other scams like Blockbuster's RENT 5 MOVIES,GET 1 FREE....oh my god,what a great deal!!(NOT!)
As for those Best Buy coupons....they say stuff like "BUY 3 dvds/cds ect with a price of $14 or higher..& get $2 off!!!" yikes what a offer!!
+ If you read the small print...has tons of limitations,saying the stuff can't be lower than $19 & so on..& you only get the couple bucks off if you buy 3 or more things.
So of course...don't fall for it..your just wasting $$$$.
As for those Best Buy coupons....they say stuff like "BUY 3 dvds/cds ect with a price of $14 or higher..& get $2 off!!!" yikes what a offer!!
+ If you read the small print...has tons of limitations,saying the stuff can't be lower than $19 & so on..& you only get the couple bucks off if you buy 3 or more things.
So of course...don't fall for it..your just wasting $$$$.
08-22-02, 07:57 PM
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Ok, I must be a special kind of stupid or something but here is my question:
If you are buying stuff from BB anyway, as long as you spend enough to get back at least 2 $5 GC's to cover the cost of signing up then what's the big deal?? It's not like they charge you more because you are in the program. Am I missing something or what??
If you are buying stuff from BB anyway, as long as you spend enough to get back at least 2 $5 GC's to cover the cost of signing up then what's the big deal?? It's not like they charge you more because you are in the program. Am I missing something or what??
08-23-02, 05:09 PM
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i dont know maybe these people know a secret place that sells new releases cheaper than best buy, thats the only way i can see this coming out bad, and with best buys recent % off sales, the older titles have been in line with deep discount dvd
01-26-03, 09:40 PM
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i did a search for info on the "best buy zoner" card and dug up this old thread. Geez are there alot of bitter people here.
Anyway, i got the card free and since 9/02 ive raked up 24 $5 vouchers. Thats $120! And they give you 3 months to spend it so i dont know why anyone would think thats a bad deal.
Has anyone else gotten in on this? Im looking for help in how to use my ramaining 18 vouchers because the BB employees are dopes and have been saying that these are only $5 off $10 coupons and are no longer allowing me to stack them.
Anyway, i got the card free and since 9/02 ive raked up 24 $5 vouchers. Thats $120! And they give you 3 months to spend it so i dont know why anyone would think thats a bad deal.
Has anyone else gotten in on this? Im looking for help in how to use my ramaining 18 vouchers because the BB employees are dopes and have been saying that these are only $5 off $10 coupons and are no longer allowing me to stack them.
01-27-03, 01:50 AM
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Originally posted by m0nkeybutler
Im looking for help in how to use my ramaining 18 vouchers because the BB employees are dopes and have been saying that these are only $5 off $10 coupons and are no longer allowing me to stack them.
Im looking for help in how to use my ramaining 18 vouchers because the BB employees are dopes and have been saying that these are only $5 off $10 coupons and are no longer allowing me to stack them.
BTW, I received this promo for free. I didn't think I would ever pay the $10 for the annual membership...until I started receiving more than enough of these discount coupons!
01-27-03, 12:48 PM
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re:
BBHTguy,
If is not confidential, of course
could you tell me what kind of discount BB employees get and how long does a person have to work there to be eligible for it?
Thank you.
If is not confidential, of course
could you tell me what kind of discount BB employees get and how long does a person have to work there to be eligible for it?
Thank you.
01-27-03, 07:46 PM
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Originally posted by Brian Shannon
I would rather be rewared with some quality service and merchandise in stock.
I would rather be rewared with some quality service and merchandise in stock.
I feel your pain on the in stock front...
01-27-03, 08:32 PM
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Well, i got an email confirmation from best buy stating that they are stackable. They also said that if the people give me any more hassle then to call the complaints department.
**Our $5 Best Buy Reward Zone certificates can be used together towards one purchase, or item. For instance, if you make a purchase for $30, you can use up to 6 $5 certificates.**
Anyway, i just got 2 more in the mail today. I wonder if theyre screwing up by sending me so many. i really havent bought that much lately.
**Our $5 Best Buy Reward Zone certificates can be used together towards one purchase, or item. For instance, if you make a purchase for $30, you can use up to 6 $5 certificates.**
Anyway, i just got 2 more in the mail today. I wonder if theyre screwing up by sending me so many. i really havent bought that much lately.
Last edited by m0nkeybutler; 01-27-03 at 08:35 PM.
01-30-03, 05:33 PM
#25
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so why do people feel so strongly one way or the other?
If it benefits you than go for it.
If not then don't.
I personally rarely spend enough money at a single store to take part in a rewards program. The only one I bought was for Books-a-million and that was only 5 dollars.
If it benefits you than go for it.
If not then don't.
I personally rarely spend enough money at a single store to take part in a rewards program. The only one I bought was for Books-a-million and that was only 5 dollars.
