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-   -   Staples - 15% Restocking fee! (https://forum.dvdtalk.com/store-forum/227042-staples-15%25-restocking-fee.html)

ngp 08-02-02 06:28 PM

Staples - 15% Restocking fee!
 
I just tried to return a printer back to Staples well within the 14 day return time. I was told by the manager that he would need to charge me a 15% restocking fee because I'm returning a product that is not broken or defective.

I told him that this isn't even opened, still fully intact, never used...etc! Needless to say, we chatted for a bit and finally he let go of the surcharge.....

Can you believe that!!!!

speedy1961 08-03-02 10:02 AM

Yes.... Circuit City finally did away with their restocking fee.

Ben732 08-03-02 03:00 PM

I know CompUSA used to charge a restocking fee if the printer was opened because they couldn't resell it with open print cartridges so they'd have to put new ones in the box, etc..


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