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Half.com purchase/coupon problem

Old 04-11-02, 11:07 PM
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Half.com purchase/coupon problem

I placed an order for 3 books at half.com using a $5.00 off $20.00 coupon. Today, I recieved an e-mail that one of the books had been canceled by the seller because he no longer had it. This will drop me below the $20.00. Will they try to charge me $5.00 more now? If so, how the heck do I contact them? I can only find links to FAQs at the web site.
Old 04-11-02, 11:37 PM
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My experience is if that happens, the coupon still applies.
Old 04-12-02, 12:49 AM
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yeah...they'll probably give the coupon to you, even though you didn't meet the requirements
Old 04-12-02, 09:23 AM
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Something similar happened to me a while back. I used a coupon with an order, was charged, but didn't receive one of the items. I got a refund for the missing item, plus shipping both ways, and the coupon still applied even though it kicked down below the coupon minimum.
Old 04-12-02, 03:06 PM
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Is shipping included in the $20 you must spend to get the coupon, or only the actual item price before shipping?
Old 04-12-02, 03:17 PM
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Never mind. I just tried the coupon. The $20 has to be the total before shipping.
Old 04-13-02, 11:06 PM
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A quick update on this. One of the two remaining books has already shipped, but Half canceled the other one because the seller never responded. So now the $5.00 off $20.00 coupon is a $5.00 off $7.75 coupon. As long as the coupon still applies, I'm not complaining. :-)

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