MAD MAX SE 96% off: $0.75 at DVD Express!
10-08-01, 07:46 PM
#202
DVD Talk Gold Edition
Join Date: Aug 2001
Location: Pasadena
Posts: 2,575
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by Funk
This is a joke, right? What's to applaud? Should we be thankful that they didn't sell our credit card numbers to the gypsies?
This is a joke, right? What's to applaud? Should we be thankful that they didn't sell our credit card numbers to the gypsies?
10-08-01, 08:07 PM
#203
DVD Talk Special Edition
Join Date: Apr 2000
Location: Cardboard Box , FL
Posts: 1,858
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by PunkYou
Well they haven't ruled that one out yet either.
Well they haven't ruled that one out yet either.
10-09-01, 04:45 PM
#206
Member
Join Date: Aug 2001
Posts: 87
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by Ghery
Just checked, my order is still there. We'll see how long till they cancel it.
Just checked, my order is still there. We'll see how long till they cancel it.
10-16-01, 06:45 PM
#207
DVD Talk Limited Edition
Not sure what this means. But Mad Max for .75 is the only thing I have ordered from them that I can remember for a long time. I think I went through the link Dvdpricesearch had. Be pretty crappy of Dvdexpress if they dont honor it:
___________________________________________________
Dear DVD Express Customer,
Our records show that you have purchased an item through one of our affiliate partner sites, and we would like to say thank you.
Our affiliates include movie sites, shopping guides, and anime review sites that have been kind enough to feature our links. Every time you make a purchase through an affiliate link, that Web site receives a portion of the sale. This helps them to stay up and running, providing high quality articles, reviews, and stories for you to read freely.
We encourage you to continue making purchases through our Web partners' links, because it's a great way to support them and the quality content they provide!
Thanks again,
Howard C. Kim
Manager, Online Marketing/ Affiliate Development.
DVD Express.com
Check out DVD Express New Releases, Bargain Basement, and Staff Picks............Updated Daily!
___________________________________________________
Dear DVD Express Customer,
Our records show that you have purchased an item through one of our affiliate partner sites, and we would like to say thank you.
Our affiliates include movie sites, shopping guides, and anime review sites that have been kind enough to feature our links. Every time you make a purchase through an affiliate link, that Web site receives a portion of the sale. This helps them to stay up and running, providing high quality articles, reviews, and stories for you to read freely.
We encourage you to continue making purchases through our Web partners' links, because it's a great way to support them and the quality content they provide!
Thanks again,
Howard C. Kim
Manager, Online Marketing/ Affiliate Development.
DVD Express.com
Check out DVD Express New Releases, Bargain Basement, and Staff Picks............Updated Daily!
10-16-01, 08:03 PM
#211
Member
Join Date: Oct 2001
Posts: 204
Likes: 0
Received 0 Likes
on
0 Posts
It's a web marketing trick!!!
Send a basically pointless email to your customer list, just reminding them that your website exists. It will no doubt increase your web traffic, even if only temporarily.
How many people visited their website (www.dvdexpress.com) after they got this email?
How many people visited their website (www.dvdexpress.com) after they got this email?
Last edited by mullivan; 10-16-01 at 08:06 PM.
10-16-01, 08:04 PM
#212
Administrator
Re: It's a web marketing trick!!!
Originally posted by mullivan
How many people visited their website (www.dvdexpress.com) after they got this email?
How many people visited their website (www.dvdexpress.com) after they got this email?
10-17-01, 12:08 AM
#214
Member
Join Date: Oct 2000
Location: Kentucky
Posts: 238
Likes: 0
Received 0 Likes
on
0 Posts
A few people here have commented on the similar DVD Express "deal" on Urbania a few weeks ago. Check out the following thread to see the outcome:
http://www.dvdtalk.com/forum/showthr...hlight=urbania
Urbania is much less well-known than Mad Max, so I'm sure the latter has been ordered by a lot more people (at least if the responses to this thread versus the Urbania one are any indication). I wouldn't hold my breath waiting for those DVDs.
Having ordered Urbania myself, I wasn't at all angered that my order was cancelled; whether the situation was one of a misprice (most likely) or simply an overstock or loss-leader promotion where demand exceeded supply, it's perfectly understandable that DVD Express might not be able to fulfill the orders. What did irritate me was the company's failure to even send an e-mail explaining the cancellation. That (lack of) response, it seems to me, is not indicative of a company that has much regard for its customers.
Just my two cents. YMMV.
http://www.dvdtalk.com/forum/showthr...hlight=urbania
Urbania is much less well-known than Mad Max, so I'm sure the latter has been ordered by a lot more people (at least if the responses to this thread versus the Urbania one are any indication). I wouldn't hold my breath waiting for those DVDs.
Having ordered Urbania myself, I wasn't at all angered that my order was cancelled; whether the situation was one of a misprice (most likely) or simply an overstock or loss-leader promotion where demand exceeded supply, it's perfectly understandable that DVD Express might not be able to fulfill the orders. What did irritate me was the company's failure to even send an e-mail explaining the cancellation. That (lack of) response, it seems to me, is not indicative of a company that has much regard for its customers.
Just my two cents. YMMV.
10-17-01, 05:11 AM
#215
Member
Join Date: Jun 2000
Location: Spring Lake, MI USA
Posts: 55
Likes: 0
Received 0 Likes
on
0 Posts
My lame response from them in regards to why it took three weeks to catch their error:
Dear DVD Express Customer,
Thank you for your reply.
I have no retort for the three week wait; any fault therein would fall in ordering processing, operations, and/or marketing. We are sorry you are unhappy with its
resolution or how it was achieved.
As for order # 03012710 and Mad Max: SE listed at an incorrect price, please let us know if you would rather have this order cancelled or the price corrected ($14.96
(25% off) each).
We apologize for any inconvenience this may have caused and thank you for your patience. I look forward to your reply.
Sincerely,
Jonathan Hanson
Customer Service
Express Media Group, Inc.
Dear DVD Express Customer,
Thank you for your reply.
I have no retort for the three week wait; any fault therein would fall in ordering processing, operations, and/or marketing. We are sorry you are unhappy with its
resolution or how it was achieved.
As for order # 03012710 and Mad Max: SE listed at an incorrect price, please let us know if you would rather have this order cancelled or the price corrected ($14.96
(25% off) each).
We apologize for any inconvenience this may have caused and thank you for your patience. I look forward to your reply.
Sincerely,
Jonathan Hanson
Customer Service
Express Media Group, Inc.
10-17-01, 01:23 PM
#217
Senior Member
Join Date: Apr 2000
Location: Northern Virginia
Posts: 773
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by mmconhea
My bid through XXXXXBOX was accepted at $1.48 shipped - after constantly resubmitting the bid. Looks like this deal went through for me!!!
My bid through XXXXXBOX was accepted at $1.48 shipped - after constantly resubmitting the bid. Looks like this deal went through for me!!!
10-17-01, 03:47 PM
#219
DVD Talk Gold Edition
Join Date: Jul 2000
Posts: 2,361
Likes: 0
Received 0 Likes
on
0 Posts
Originally posted by mmconhea
My bid through XXXXXBOX was accepted at $1.48 shipped - after constantly resubmitting the bid. Looks like this deal went through for me!!!
My bid through XXXXXBOX was accepted at $1.48 shipped - after constantly resubmitting the bid. Looks like this deal went through for me!!!
Your next challenge will be getting them to ship it to you by the END of 2002
...
10-17-01, 04:04 PM
#220
DVD Talk Gold Edition
Join Date: Jun 2001
Location: The edge of insanity
Posts: 2,817
Likes: 0
Received 0 Likes
on
0 Posts
Re: It's a web marketing trick!!!
Originally posted by mullivan
How many people visited their website (www.dvdexpress.com) after they got this email?
How many people visited their website (www.dvdexpress.com) after they got this email?
10-18-01, 11:07 AM
#221
Senior Member
Join Date: Jun 2000
Location: Bay Area, CA, USA
Posts: 288
Likes: 0
Received 0 Likes
on
0 Posts
Bait & Switch ?
Ok,
Looking over the DVD Express site they have titles at 40%, 50% and 60%, so a title at 80% makes sense given this pattern. Now you order the title at 80% and what is the result, oops, sorry our mistake, we meant 25%, here let me give you a coupon for 10%....
We offer an 80% discount, when we don't like the response, we try to palm you off with a 35% discount
Doesn't this sound like Bait & Switch.
M2CW
Looking over the DVD Express site they have titles at 40%, 50% and 60%, so a title at 80% makes sense given this pattern. Now you order the title at 80% and what is the result, oops, sorry our mistake, we meant 25%, here let me give you a coupon for 10%....
We offer an 80% discount, when we don't like the response, we try to palm you off with a 35% discount
Doesn't this sound like Bait & Switch.
M2CW
10-18-01, 11:20 AM
#222
DVD Talk Ultimate Edition
Originally posted by moocher
Congrats!! Just about everybody else's OB bids disappeared due to being less than $1 (before shipping). According to OB CS, their system automatically deletes orders below $1. Wonder why yours went through? Oh well, guess that's par for the course for OB. They are so screwed up, it seems nothing is standard and anything is possible.
Your next challenge will be getting them to ship it to you by the END of 2002...
Congrats!! Just about everybody else's OB bids disappeared due to being less than $1 (before shipping). According to OB CS, their system automatically deletes orders below $1. Wonder why yours went through? Oh well, guess that's par for the course for OB. They are so screwed up, it seems nothing is standard and anything is possible.
Your next challenge will be getting them to ship it to you by the END of 2002
...
I think it's because I ordered it alone and thus an 89 cent shipping charge was tacked directly on the price- making it over a dollar.
10-29-01, 01:51 PM
#223
DVD Talk Limited Edition
Originally posted by Centurion
Anyone get their cancellation email from dvdexpress yet?
Anyone get their cancellation email from dvdexpress yet?
Dear DVD Express Customer,
We are contacting you regarding a recent order you placed containing the item "Mad Max: Special Edition".
Unfortunately, at the time you first ordered this product, the weekend of September 29, 2001, the price for this product was incorrectly listed at $0.75. This was a mistake and the price was corrected to $14.96 on the site once we discovered our error. Our site policy states that if a product has been listed at an incorrect price, we reserve the right to refuse or cancel your order for that product even if your order has been confirmed.
As a result of our error, we are forced to remove this title from your order. If this is the only item on your order, then your order will be cancelled. We sincerely apologize for this inconvenience.
If you would still like to order the Mad Max movie at the regular price of $14.96, you may add this to your open order or create another order at any time.
For further information regarding this policy please go to the link below.
http://www.dvdexpress.com/custservic...olicies2.asp#5
We apologize for this error and appreciate your understanding.
Sincerely,
Customer Relations
www.dvdexpress.com
We are contacting you regarding a recent order you placed containing the item "Mad Max: Special Edition".
Unfortunately, at the time you first ordered this product, the weekend of September 29, 2001, the price for this product was incorrectly listed at $0.75. This was a mistake and the price was corrected to $14.96 on the site once we discovered our error. Our site policy states that if a product has been listed at an incorrect price, we reserve the right to refuse or cancel your order for that product even if your order has been confirmed.
As a result of our error, we are forced to remove this title from your order. If this is the only item on your order, then your order will be cancelled. We sincerely apologize for this inconvenience.
If you would still like to order the Mad Max movie at the regular price of $14.96, you may add this to your open order or create another order at any time.
For further information regarding this policy please go to the link below.
http://www.dvdexpress.com/custservic...olicies2.asp#5
We apologize for this error and appreciate your understanding.
Sincerely,
Customer Relations
www.dvdexpress.com