Is anybody else having trouble with offers not being processed and no answer from customer service or "live help"? I have already had one offer "disappear" and a few more will by tomorrow if they don't take action on them. These are all popular new titles. The one that disappeared never said "declined" it just stayed "processing" until time ran out and then disappeared. I have already gotten one incorrect item (Mummy UE instead of MR) and my Planet of the Apes 2001 preorder says "Charleton Heston". I know he was in both but I doubt he would be the actor listed in the order for the 2001 version. Fiddler on the Roof showed up as Mask of Zorro iSE n my offer list so no telling what I will get.

I may be jumping the gun but I am beginning to wonder about this company. I fear they may be overwhelmed with business or just extremely unorganized. That puts as many companies out of business as not having enough customers. So far I am not impressed with customer service.

Someone please give me some reassurance. I don't want to end up losing a lot of money ala Cyberrebate...

Please address any further questions and issues about Orderbox in the main Orderbox thread.

Closing.

-stevevt