DVD Talk Forum - entertainme.com problems

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jabbas

07-16-01 12:24 AM

entertainme.com problems

I placed an order last tuesday for a disc which was "in stock, usually ships within 24 hours," and recieved a confirmation of the order, and my credit card has been charged, but the item has not shipped. When I call customer service I am routed directly to voice mail, and I sent an e-mail inquiry but have never heard back.

Has anyone out there had a positive experience with these people, and does anyone have any advice on dealing with them? Thanks.

mdmckelvie

07-16-01 10:15 AM

EntertainMe.com

Jabbas:

Please send an eMail directly to me at [email protected] and I'll check it out for you.

thanks,

jabbas

07-16-01 12:20 PM

Well, the DVD arrived today, so all's well. Still, it was strange to never recieve any shipping confirmation or response from customer service, but I got the product for a good price in the end, and that's what matters.

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