nick-tdi

I have a feeling that we'll have the Godfather Trilogy by the time we have the Blu Bros.

Snowball

What makes you think the version they have isn't the remastered edition?

Solskjaer

The one that was sent to me is the MGM/UA version (The Grinch hanging out on a chimney with a small "Horton Hears a Who" bubble in the bottom right hand Corner") that only has the "Interactive Trivia Game" and the Pencil Tests. On their web site they clearly show the Warner Remastered Edition:

http://www.overstock.com/cgi-bin/d2....&PROD_ID=20928

This edition has audio commentaries and the TNT special, plus many other bonus features. I feel slightly cheated.

[Edited by Solskjaer on 06-22-01 at 12:45 PM]

robertmee

Cheated? I'd scream bloody murder. I hope they don't try that crap on the Blues Brother DVD's. Have you called CS yet to get an explanation?

By the way, is Solskjaer the only one to receive anything yet?

Solskjaer

Not yet. The only reason why I feel "Slightly" cheated is beacause I only ordered this one as filler. I figured the kids would get a kick out of it. The other stuff I ordered (Blues Brothers, True Lies, American History X, Crouching Tiger, Hidden Dragon, and Cast Away) I would probably throw a fit about if I didn't receive what I was expecting.

nick-tdi

So the Blues Bros. you recieved was the CE version and not the best of SNL stuff?

RevLiver

I also received the MGM version of this and still haven't received my other titles. I emailed the customer service rep listed in the CS Phone # thread, but haven't received a reply yet. If I don't have them within a week, I will dispute the charges with my credit card.

And this is the first and last time I will shop at Overstock.com.

Solskjaer

I have not gotten anything else (except "Grinch" - today). I just ordered this week and last. On my second order all 3 DVD have UPS tracking numbers. On my first order one has a USPS Tracking number, and the other two just have dates....

We'll wait and see.

jigga6286

They just got a few new dvd's in the past few days, if anyone is interested. Here they are:

Crouching Tiger, Hidden Dragon
Terminator 2: Ultimate Edition
Cast Away
O Brother, Where Art Thou
The Shining
What Women Want
Traffic
Save the Last Dance (i dont think it's released yet)

The coupon expires today. For anyone who passed b/c of the selection, I'm sure you can find a good deal with these new discs.

mmurray21

Thanks for the coupon!! I did not know about these guys.
I love shopping with no taxes


906394 Yolanda Adams - Experience $12.45 1 $12.45
906452 Lenny Kravitz - Greatest Hits $11.99 1 $11.99
906675 Michael Jackson - Thriller $11.45 1 $11.45
906823 India Arie - Acoustic Soul $11.95 1 $11.95
908194 The Net DVD $9.90 1 $9.90


Subtotal: $57.74
Order Discount: ($20.00)
Standard Shipping: $3.95
Taxes: $0.00


Total: $41.69

nick-tdi

Got a reply from them on their shipping times. They shipped my package on 6/19 and said it could take up to 2 weeks to recieve my item. Somehow this sounds better than the 3 week wait earlier reported in this thread. Good luck to all those that order Blues Bros.

bradm20

I still haven't received any dvds I ordered that were shipped on 6/14 and 6/15. Not only did the free shipping disappear, now they ship like last class mail also for $3.95. Impressive.

LRZone

Well I talked to a CSR today that said this is all because their "warehouse" is all backed up and it would take me 3 weeks to even ship the stuff. I received my shipped notice on 6/14. She offered me $5 off my next order, and I told her to stick it as I wouldn't make the mistake of ordering from them again. I emailed them and asked them about their "Guarantee" of shipping an item within 2 business days. We'll see what happens

grham09

Hmmm...

I got a confimration notice on the 13th indicating that my order had shipped. Their site however, simply said order "accepted" I sent an e-mail asking for tracking # and to confirm whether order had shipped. On 6/19 I got an e-mail from a CSR indicating tat my order had shipped and could take "up to 14 days from the ship date to receive it." Their site however, still just lists my order as having been "accepted," not shipped. That last post about being "backed up" leads me to believe that despite what they have told me, perhaps my order has not shipped either. This has been disappointing to say the least.

jiggyblau

Well, they replied to my complaint by telling me that there's no tracking number for USPS. Thank you, Overstock. I emailed them again, but I know it's going nowhere. They offered me no $5 coupon, though I'd never accept one either. I do love how my credit card was charged instantly though.

bradm20

I was told the same thing about my order which is listed as being shipped on 6/14. But when I called they said that is when it went to the warehouse, and only offered a $5 coupon when I asked about their "2 day guarantee" on shipping. Terrible service, I am at least gonna request my shipping back. No way I am paying for shipping like this.

Rob052067

I placed my order on 06/12 and got an email on 6/13 claiming it was shipped. I got the package today, 06/25, via USPS and it was postmarked 06/20! Unfortunately, 1 of the 4 items I received was not correct. I just sent an email to them requesting the correct item express shipped ASAP and a postage paid return label so I can return the mistake. I hope it won't take another 2 weeks to receive the the correct item.

ClarkKentKY

Wait, which item wasnt' correct??? I'm betting blues brothers right?

At any rate, i'm glad i stayed away from this deal. I just didn't feel like hassling with it. Amazon is much easier to pick on.

Rider69

Well, here is my story... I just happened to take another look at this thread and thought to myself, why haven't I received mine yet or at least an email. So I get my printout from the order and go to their site to see what is up. Well, under my account it says I have no orders, yet I have the printout with an order# and my CC has been charged. Of course, they are closed at this time so now I have to call them bastids tomorrow. And BTW, one of mine was the Blues Brothers!

Snowball

So you did get the Blues Brothers movie?

Rider69

If you read the rest of my post, I have not received anything from them yet. No email, No DVDs. Only a charge on my CC.

Lurker1999

I didn't order a DVD but I did get the razor I ordered shipped to me in no time at all..

vaporware

I finally received my order from them that i placed on the 12th of June. I used the $20.00 off coupon and received these titles:

Sleepy Hollow
Three Kings
Perfect Storm


They were slow to get here and the packaging wasn't the best and there was no invoice included with the order but other than that the disk seemed to be in good shape.


Now if i could just get my damned order from Totalactionuniverse.com that was shipped three weeks ago...

SteveGood

My order was placed on the 14th, the Avia sneakers arrived the next day.

The Stuart Little DVD arrived yesterday, the 25th. The box was postmarked the 20th, so much for their 2 day shipping guarentee...

On the status page on their website, the sneakers had a UPS shipping status link, that I never needed. The DVD had no link, so I was left lingering all this time wondering were the disk was.

All in all, I'm happy with the deal.


Steve

LRZone

Well I had emailed [email protected] with the following email:
"I received a notice that my order shipped on 6/14/01. It is now 6/25/01 and I have no DVDs. I talked with a customer service agent this morning who instructed me that the warehouse was behind and it would take 3 weeks from the 14th to even ship my DVDs. I would like to know what is going on. I've read your faq which states:

Overstock.com guarantees that the product will be shipped from our warehouse within two business days (most items ship the same day). Please be aware that this does not mean delivery within two business days. It means your order will be sent from our shipping facility within two business days. Overstock.com offers one low shipping charge of $3.95 to
it's customers for UPS ground or USPS 1st class but does not cover next day or 2nd day air service.

I would like to know what guarantee means to you. Guarantee means it will happen or something will be done to correct the situation or to make it right. The customer service agent offered me $5 bucks off my "NEXT" order with you. Now this is my first order and you have totally screwed it up,
and now you want to give me another $5 to get screwed again? I would like to be contacted with a better way to back up your guarantee other than to make me order again and have you violate the guarantee again."

I sent this on Monday morning. Tuesday afternoon I received the reply:
"Hi Lance,

Thanks for your interest in shopping with us.

I sincerely apologize, and understand what your saying. When originally put on the site, we were not aware that these CD's were being shipped in this fashion. I have went ahead, in addition to your $20 discount to your order, placed another $10 credit back to your account. The web site needs
to be updated with the shipping for CD's and DVD's, and I am looking into it. Again, I apologize. If you have any questions, please let me know.

Please visit us again soon for great savings on name-brand products.

Thank you,

Levi
http://www.Overstock.com"

So I ended up getting $30 bucks off a $50 order and I'm happy with it, but wish I had my disks.

Lance