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-   -   Customer Service Phone # Thread (https://forum.dvdtalk.com/store-forum/108012-customer-service-phone-thread.html)

Scott27 08-01-02 03:33 PM

Any number for FOX other than the B4G1 number, or is that the number for all customer service needs? Thanks.

huzefa 08-22-02 02:02 PM

FYE.com phone # is 1-866-393-7529

Crazy Aoshi 09-03-02 02:44 PM

Anyone have a number for DVDsoon? Or an email address that they read and respond to? They are ignoring my emails. They've taken so long to fulfill my order that I have moved and am trying to tell them my new address...

Thanks.

bigjim25 09-03-02 05:46 PM


Originally posted by Crazy Aoshi <small>Anyone have a number for DVDsoon?
</small>
Toll Free (Canada / United States): 1-888-983-SOON (7666)
Service Available Monday to Friday, 9:30 a.m. and 4:30 p.m. (GMT-5h)

iveal 09-20-02 10:43 AM

Can anyone verify if [email protected] still works? I've had a problem with one of my orders, and all my email to this address for the past week or so has bounced back as undeliverable. Thanks.

Kechulater 09-20-02 08:42 PM

Does anyone know the number for HBO home video? I want to replace a banged up Sopranos Season 3 box.

Scott27 09-20-02 08:45 PM

iveal, I had a problem a few weeks ago, e-mailed [email protected], and received a reply within 48 hours, so as of about a month ago it did work. Sorry I can't be of more help.

churwitz 09-23-02 12:12 PM

Total Action Universe
 
Does anyone have a number for Total Action Universe? I need to cancel my order, and no one answers the numbers listed on their site (1-877-40-TOTAL and 604-525-9245).

StevieD 10-07-02 02:15 PM

Amazon.ca customer service # is 1-877-586-3230

El-Kabong 10-29-02 03:07 PM

Does anyone have the contact number for whoever handles Warner Brothers rebates?

Maryang Palad 01-10-03 02:06 PM

Half.com's new customer service number: 1-800-545-9857

vu_quy 02-21-03 03:57 PM

ColumbiaHouse.com
1-888-590-6656

This number no longer works!

Vu

danol 04-30-03 06:04 PM

EZE DVD R4 USA Toll Free?
 
I copied it down but I am missing a number, I have 1-800-888-614? EZE DVD is R4 Australia. This is a great place to get titles not found in USA. TIA :)

russell2k2 05-13-03 12:53 PM

Anyone know the number to NorthAmerican DVD? I place an order for the ultimate toy box but they said they are waiting for more stock so I ordered it from somewhere else. I need to cancel that order so I dont have two UTBs.

teddydogg 05-13-03 04:15 PM


Originally posted by vu_quy
ColumbiaHouse.com
1-888-590-6656

This number no longer works!

Vu

I was just coming on to say the same thing. The above post was put up like 3 months ago.

danol 05-13-03 05:33 PM

teddydog
 
My black book has CH at 1-800-262-201
Ordering line 1-800-242-3837 Good Luck. I just received an offer with a free back pack use code E7CD. 5-13-03 :)

TheBang 05-15-03 07:39 PM

Paramount DVD Problems - 323-956-8830

Courtesy of Martin Blythe

Also, 323-956-8509, 888-895-1355

retihsuhnt 05-21-03 01:52 PM

Does anyone have a Sony Pictures telephone/email that could aide me in attempting to replace a "rattler"? The reason I ask is because Tri Star is owned by Sony and their website isnt too user friendly. Thanks in advance for the assistance.

bigjim25 05-22-03 03:43 PM


Originally posted by retihsuhnt Does anyone have a Sony Pictures telephone/email that could aide me in attempting to replace a "rattler"? The reason I ask is because Tri Star is owned by Sony and their website isnt too user friendly. Thanks in advance for the assistance.
I need it too for a scratched DVD in my Dawson's set.

Bill Geiger 07-12-03 11:13 PM

Okay, here is DVDLegacy.com's info:

Physical Address:
6600 Boul Decarie - 140
Montreal QC H3X 2K4
CANADA
Toll Free 1-888-451-3774

Bill Geiger 07-12-03 11:18 PM


Originally posted by bigjim25
I need it too for a scratched DVD in my Dawson's set.
Sony Electronics Inc.
1 Sony Drive
Park Ridge, New Jersey 07656
Telephone: 201-930-4800

They might be able to hook you up since my.sony.com has offices there.

Decker 10-14-03 09:45 AM

Please add Deep Discount CD 800-258-1995

MasterofDVD 12-02-03 02:09 PM

Re: Total Action Universe
 

Originally posted by churwitz
Does anyone have a number for Total Action Universe? I need to cancel my order, and no one answers the numbers listed on their site (1-877-40-TOTAL and 604-525-9245).
I've been looking for a working number for 2 days now and I have found nothing. I even called my credit card company to see if they had any info on TAU. I've been calling like crazy for 2 days and haven't reached anybody.

Maybe the dozens of e-mails I've sent them will help me but I'm not going to get my hopes up.

Crazy Aoshi 12-10-03 03:49 PM

Is Digitaleyes defunct? Their website is still up, but when I tried to call them, all numbers came back as no longer in service. Thanks for any info.

ib2tall4u 01-05-04 10:23 AM

Thank you!
 

Originally posted by Bill Geiger
Okay, here is DVDLegacy.com's info:

Physical Address:
6600 Boul Decarie - 140
Montreal QC H3X 2K4
CANADA
Toll Free 1-888-451-3774

It seems that online business that has no phone number and only a P. O. box for an address are not suttle enough hints for Amazon that something maybe a miss. I appreciate the info, because after a week a daily e-mails requesting a "Return Merchandise Authorization" (RMA) Number (which they won't accept returns without), I have failed to get even 1 e-mail back in response but my parents card was charged within the hour. (This was supposed to be a Christmas present for me, sent with expedited shipping guaranteed to arrive by the 23rd-I got it the 27th and it was the wrong DVD)- I got a single DVD when the order was for a giftpack of 5 DVD's. The person I spoke with on the phone gave me a RMA and said i was the 3rd person to comment on the lack of numbers generated so she would call tech support! Ah the wonders of SQL database programming...

Over All though this phone number is the Holy Grail for the company to achieve a response! Thank You so very, very, very much!


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