CH sent wrong dvd, what 2 do?
05-05-01 | 05:36 PM
#1
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From: Sold all 246 dvds...owner of 3 now
Instead of Mallrats I got American Pie as one of my enrollments.......Do I just call and tell them?
I'm sure this has happened to others?!?!
Thanks
I'm sure this has happened to others?!?!
Thanks
05-06-01 | 06:56 PM
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I ordered the Bridge On the River Kwai LE from them but the case was slightly damaged during shipping. This is a special book type case that I can't replace. If I call them to ask for replacement, do they send one right away with a return shipping label? Or do they have to receive the damaged one first before sending a new one? I rather not have my discs being away for weeks.
05-06-01 | 08:03 PM
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From: Aurora, CO, US
I sent an email to CH stating they sent the wrong title. They sent a response stating they are having problems with their website and canceled my enrollment even though they sent the whole order with one wrong title. I got 5 movies for $17.95. Can't beat that since I don't have to buy any further titles.
