CDWOW lose court ruling, owe £41M / impact on ability to continue trading
06-05-07, 08:54 PM
#26
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In the interests of fairness and full disclosure, I wanted to provide this update:
1) A couple of my open items have shipped - that is good news.
2) My issue with the American Idol coupon/voucher promotion has been resolved to my general satisfaction - again good news.
It was a relief to see some positive indicators, and I hope the above are accurate reflections that CD-WOW will, given time, remedy the issues I've had with them recently. I wish them good fortune.
PS: Wanted to post the above ASAP, because if the Red Sox lose - again - tonight, my mood tomorrow will definitely sour.
1) A couple of my open items have shipped - that is good news.
2) My issue with the American Idol coupon/voucher promotion has been resolved to my general satisfaction - again good news.
It was a relief to see some positive indicators, and I hope the above are accurate reflections that CD-WOW will, given time, remedy the issues I've had with them recently. I wish them good fortune.
PS: Wanted to post the above ASAP, because if the Red Sox lose - again - tonight, my mood tomorrow will definitely sour.
06-05-07, 09:02 PM
#27
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I totally forgot about the American Idol voucher deal, but you reminded me about it flixtime. I just logged into my account, and I have a $2.00 voucher sitting right there waiting for me to use.
The funny thing is that I don't even watch American Idol, but my guess for the winner ended up being right. Yes, it was a 50/50 shot, but still.
The funny thing is that I don't even watch American Idol, but my guess for the winner ended up being right. Yes, it was a 50/50 shot, but still.
06-08-07, 12:27 PM
#29
DVD Talk Gold Edition
More positive indicators from CD-WOW:
1) all my open items have now shipped
2) the "My Orders" (aka order tracking) function is back up and running
3) as with Brent L's post in the other CD-WOW thread, I also received the $3 bonus coupon in regard to the American Idol promotion....a very gracious gesture on their part
I've seen enough of an upturn (and hope it continues) that I consider them back in good standing with me. CD-WOW will get my business for the upcoming R2 release of "Hot Fuzz".
1) all my open items have now shipped
2) the "My Orders" (aka order tracking) function is back up and running
3) as with Brent L's post in the other CD-WOW thread, I also received the $3 bonus coupon in regard to the American Idol promotion....a very gracious gesture on their part
I've seen enough of an upturn (and hope it continues) that I consider them back in good standing with me. CD-WOW will get my business for the upcoming R2 release of "Hot Fuzz".
06-08-07, 01:07 PM
#30
DVD Talk Gold Edition
If by any chance CD-WOW Rep. koloughlin reads this, I'd appreciate any assistance he might provide in regard to the following:
Further details on what version (R2, but from where..Denmark, Norway, etc.) of "Prag" is listed on CD-WOW's site, specifically, even though CD-WOW does not list English subtitles, does the version of "Prag" on their site have English subtitles? The Danish release is confirmed as having English subtitles. At the time of the "Prag" listing on CD-WOW, the Danish release seemingly was the only one available (though I could be wrong about that).
Further details on what version (R2, but from where..Denmark, Norway, etc.) of "Prag" is listed on CD-WOW's site, specifically, even though CD-WOW does not list English subtitles, does the version of "Prag" on their site have English subtitles? The Danish release is confirmed as having English subtitles. At the time of the "Prag" listing on CD-WOW, the Danish release seemingly was the only one available (though I could be wrong about that).
06-10-07, 05:13 AM
#31
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Originally Posted by flixtime
If by any chance CD-WOW Rep. koloughlin reads this, I'd appreciate any assistance he might provide in regard to the following:
Further details on what version (R2, but from where..Denmark, Norway, etc.) of "Prag" is listed on CD-WOW's site, specifically, even though CD-WOW does not list English subtitles, does the version of "Prag" on their site have English subtitles? The Danish release is confirmed as having English subtitles. At the time of the "Prag" listing on CD-WOW, the Danish release seemingly was the only one available (though I could be wrong about that).
Further details on what version (R2, but from where..Denmark, Norway, etc.) of "Prag" is listed on CD-WOW's site, specifically, even though CD-WOW does not list English subtitles, does the version of "Prag" on their site have English subtitles? The Danish release is confirmed as having English subtitles. At the time of the "Prag" listing on CD-WOW, the Danish release seemingly was the only one available (though I could be wrong about that).
06-19-07, 02:55 PM
#33
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To Kevin (from CD-Wow!), if you're still posting:
I've been having more and more difficulty tracking down R2 titles on your site. In particular, it seems like CD-Wow isn't carrying any BFI DVDs anymore. (It's also getting rather difficult to find the R2 version of titles when an R1 is available; I can't find Masters of Cinema's Kwaidan, either.) I hope this is just a temporary glitch of some sort. Or is this a new development that regular customers should become more aware of? (I.e., should we begin seeking BFI titles elsewhere?)
I've been having more and more difficulty tracking down R2 titles on your site. In particular, it seems like CD-Wow isn't carrying any BFI DVDs anymore. (It's also getting rather difficult to find the R2 version of titles when an R1 is available; I can't find Masters of Cinema's Kwaidan, either.) I hope this is just a temporary glitch of some sort. Or is this a new development that regular customers should become more aware of? (I.e., should we begin seeking BFI titles elsewhere?)
06-25-07, 12:32 PM
#34
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Originally Posted by Ambassador
To Kevin (from CD-Wow!), if you're still posting:
I've been having more and more difficulty tracking down R2 titles on your site. In particular, it seems like CD-Wow isn't carrying any BFI DVDs anymore. (It's also getting rather difficult to find the R2 version of titles when an R1 is available; I can't find Masters of Cinema's Kwaidan, either.) I hope this is just a temporary glitch of some sort. Or is this a new development that regular customers should become more aware of? (I.e., should we begin seeking BFI titles elsewhere?)
I've been having more and more difficulty tracking down R2 titles on your site. In particular, it seems like CD-Wow isn't carrying any BFI DVDs anymore. (It's also getting rather difficult to find the R2 version of titles when an R1 is available; I can't find Masters of Cinema's Kwaidan, either.) I hope this is just a temporary glitch of some sort. Or is this a new development that regular customers should become more aware of? (I.e., should we begin seeking BFI titles elsewhere?)
Thanks!
Kevin
Hi Ambassador,
Sorry for the delay in replying. I took a few days vacation last week and as usual the week before and after the trip were hectic!
I'll investigate the BFI titles for you and let you know if I find out anything.
I just did a search for Kwaidan and there are 2 results but both are Region 1 - http://www.cd-wow.us/searchresults_d...hfield=Kwaidan.
It's also missing from our Masters of Cinema section; http://www10.cd-wow.us/product_list_2.php?dvd_list=550, so I'll email my contact with them now and ask if it's available.
Cheers,
Kevin
Last edited by koloughlin; 06-29-07 at 11:51 AM.
06-25-07, 12:50 PM
#35
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Originally Posted by flixtime
If by any chance CD-WOW Rep. koloughlin reads this, I'd appreciate any assistance he might provide in regard to the following:
Further details on what version (R2, but from where..Denmark, Norway, etc.) of "Prag" is listed on CD-WOW's site, specifically, even though CD-WOW does not list English subtitles, does the version of "Prag" on their site have English subtitles? The Danish release is confirmed as having English subtitles. At the time of the "Prag" listing on CD-WOW, the Danish release seemingly was the only one available (though I could be wrong about that).
Further details on what version (R2, but from where..Denmark, Norway, etc.) of "Prag" is listed on CD-WOW's site, specifically, even though CD-WOW does not list English subtitles, does the version of "Prag" on their site have English subtitles? The Danish release is confirmed as having English subtitles. At the time of the "Prag" listing on CD-WOW, the Danish release seemingly was the only one available (though I could be wrong about that).
Sorry for the slow reply. From the site it looks like this version doesn't have English subtitles;
http://www.cd-wow.us/detail_results_...subcat=region2, but I'll have to ask our DVD experts about this one. Hopefully I'll have an answer for you in the next day or two.
Sorry again about the foul up with the American Idol promotion, but glad we were able to sort it out to your satisfaction. Hopefully you made some good use out of that coupon!
Cheers,
Kevin
p.s. I was also a bit cranky the morning after that Yankees defeat. It isn't too often I treat myself to a night out on a work night so it was soul destroying to lose at the end like that. Can't complain though... things are still going pretty well!
06-26-07, 01:39 PM
#36
DVD Talk Gold Edition
Originally Posted by koloughlin
Hi Flixtime,
Sorry for the slow reply. From the site it looks like this version doesn't have English subtitles;
http://www.cd-wow.us/detail_results_...subcat=region2, but I'll have to ask our DVD experts about this one. Hopefully I'll have an answer for you in the next day or two.
Sorry for the slow reply. From the site it looks like this version doesn't have English subtitles;
http://www.cd-wow.us/detail_results_...subcat=region2, but I'll have to ask our DVD experts about this one. Hopefully I'll have an answer for you in the next day or two.
Actually, thanks to DVDTalker pjflyer, we here at the forum have received clarification in regard to the subtitle question for the DVD of "Prag". Long story short...it does have English subtitles. Further details can be read here:
http://forum.dvdtalk.com/showthread.php?t=500752
06-26-07, 08:29 PM
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Originally Posted by koloughlin
...
I just did a search for Kwaidan and there are 2 results but both are Region 1 - http://www.cd-wow.us/searchresults_d...hfield=Kwaidan.
It's also missing from our Masters of Cinema section; http://www10.cd-wow.us/product_list_2.php?dvd_list=550, so I'll email my contact with them now and ask if it's available.
Cheers,
Kevin
I just did a search for Kwaidan and there are 2 results but both are Region 1 - http://www.cd-wow.us/searchresults_d...hfield=Kwaidan.
It's also missing from our Masters of Cinema section; http://www10.cd-wow.us/product_list_2.php?dvd_list=550, so I'll email my contact with them now and ask if it's available.
Cheers,
Kevin
TIA.
06-29-07, 11:12 AM
#38
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Originally Posted by flixtime
Hello Kevin, your participation in this discussion is appreciated.
Actually, thanks to DVDTalker pjflyer, we here at the forum have received clarification in regard to the subtitle question for the DVD of "Prag". Long story short...it does have English subtitles. Further details can be read here:
http://forum.dvdtalk.com/showthread.php?t=500752
Actually, thanks to DVDTalker pjflyer, we here at the forum have received clarification in regard to the subtitle question for the DVD of "Prag". Long story short...it does have English subtitles. Further details can be read here:
http://forum.dvdtalk.com/showthread.php?t=500752
06-29-07, 11:40 AM
#39
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Originally Posted by cine
Can you also check to see if CDWow will carry the title: "Le Silence de la Mer (Jean-Pierre Melville)"?
TIA.
TIA.
Have checked this out and we don't seem to carry this title at the moment. I'll pass your request to my colleagues and see if we have plans to stock it. I'll let you know if I hear anything.
Have a great weekend!
Kevin
07-03-07, 08:58 AM
#42
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that's funny cause i have an order of 3 dvds from June 15 and one for 1 dvd from the 14th that I have heard nothing about. at least you can view your status I can't even do that. btw, I've given up on cd-wow until they get their act together or until they don't charge until shipping.
07-03-07, 11:27 AM
#44
DVD Talk Ultimate Edition
Originally Posted by BuddhaWake
that's funny cause i have an order of 3 dvds from June 15 and one for 1 dvd from the 14th that I have heard nothing about. at least you can view your status I can't even do that. btw, I've given up on cd-wow until they get their act together or until they don't charge until shipping.
07-03-07, 11:49 AM
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so that explains why the Hot Fuzz dvd i ordered June 24th still hasn't shipped...well crap.
i'd inquire about cancelling my order but it'd probably take twice as long to try and get my money back
i'd inquire about cancelling my order but it'd probably take twice as long to try and get my money back
07-03-07, 07:23 PM
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Originally Posted by ChrisHicks
so how does a person know if their order is not in stock? I have had my order showing "Pending Despatch" since June 15th.
07-03-07, 11:00 PM
#47
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Chris, I tried doing that and some of my older orders show but not the one i'm interested in which was the last one. i shot them an email with a copy of my receipt so hopefully I'll get something.
07-04-07, 02:05 AM
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don't know how the discussions leaning right now in this thread, but i'm having issues with how long after a release date things are actually shipping out. notification emails often arrive days after an items plopped on my doormat too... dddhouse for me, in future.
07-04-07, 07:52 AM
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Originally Posted by BuddhaWake
Chris, I tried doing that and some of my older orders show but not the one i'm interested in which was the last one. i shot them an email with a copy of my receipt so hopefully I'll get something.
07-04-07, 09:39 AM
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Originally Posted by cine
In my experience missing orders often are caused by CDWow not getting notification of payment transaction completion from WorldPay. As such I always keep an eye out for the order confirmation email after placing an order, and let CDWow know immediately I don't receive one and do not see it show up on my "Your Orders" page at the CDWow UK site.