CD-WOW order question (HELP!)
#1
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CD-WOW order question (HELP!)
This is my first time buying from them.
I just paid for my order, does it take a while for the stuff I ordered to show up under the "my orders" part of the site, because it's not showing that I ordered anything.
Thanks!
I just paid for my order, does it take a while for the stuff I ordered to show up under the "my orders" part of the site, because it's not showing that I ordered anything.
Thanks!
#3
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Originally posted by flashburn
If you got the 'You've Paid' email, then there is no need to worry about it.
If you got the 'You've Paid' email, then there is no need to worry about it.
if there is something wrong, are they usually really good with answering emails and such?
#4
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I always have this problem at the .net site, but never at the .com site. If you didn't get the order confirmation-mail, then you order didn't come through!!! You should mail and tell them, and then they will say something like: ''You did pay, but Worldpay didn't tell us. But your order came through.'' Only then they will put the order in your history. Lat summer they said that some IT-people would look at it, but the problem kept coming back to me. So now i always use the .com site. Hope this helps...
George
George
#5
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Originally posted by Giorgio
I always have this problem at the .net site, but never at the .com site. If you didn't get the order confirmation-mail, then you order didn't come through!!! You should mail and tell them, and then they will say something like: ''You did pay, but Worldpay didn't tell us. But your order came through.'' Only then they will put the order in your history. Lat summer they said that some IT-people would look at it, but the problem kept coming back to me. So now i always use the .com site. Hope this helps...
George
I always have this problem at the .net site, but never at the .com site. If you didn't get the order confirmation-mail, then you order didn't come through!!! You should mail and tell them, and then they will say something like: ''You did pay, but Worldpay didn't tell us. But your order came through.'' Only then they will put the order in your history. Lat summer they said that some IT-people would look at it, but the problem kept coming back to me. So now i always use the .com site. Hope this helps...
George
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Originally posted by asianxcore
I'll have to try this. thanks
I'll have to try this. thanks
#7
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Thanks everyone!
I took the advice of one of the posters and emailed them. They apologized and said that something was wrong in their system and that worldpay didn't let them know that they got payment. But as advertised, the instock items I ordered shipped out today, around 48 hours after the order was received.
If everything goes well, I hope to order from them again
I took the advice of one of the posters and emailed them. They apologized and said that something was wrong in their system and that worldpay didn't let them know that they got payment. But as advertised, the instock items I ordered shipped out today, around 48 hours after the order was received.
If everything goes well, I hope to order from them again