tali219

Has anybody ordered from dvdshelf.com? I am interested in several DVDs that I can only find from their site. Do they ship fast? Are the DVDs listed in their site really available? Thanks!

Trigger

I filled my shopping cart once, but their prices can't beat DDDhouse, so I ordered from Johnny instead. I say give em a try... I would have most certainly if their final price was a little lower.

hardtack

Be aware that at DVDShelf you are charged shipping in groups of five DVDs... this means that you pay the same shipping for one DVD as you do for five DVDs.

I have used DVDShelf on a number of occassions and they have always been prompt in their delivery - they use a courier (UPS).

You will find that the prices at DVDShelf are generally speaking, the lowest, but this is offset by their shipping charges. Here is a comparison of five new release DVDs, just for interests sake (prices in $HK):

Gamblers Story: DVDShelf $54 DDDHouse $55
Driven: DVDShelf $62 DDDHouse $68
Horror Hotline: DVDShelf $55 DDDHouse $63
Battle Royale: DVDShelf $62 DDDHouse $68
Full Time Killer: DVDShelf $93 DDDHouse $105

Shipping: DVDShelf $145 (courier) DDDHouse $105 (not sure)

Total: DVDShelf $471 DDDHouse $466

So in all, by using DDDHouse you would be saving approximately $US1 and the delivery may take a little longer by DDDHouse unless they are using a courier at the $105 shipping charge (I know definitely that DVDShelf do).

In the end the decision is yours of course, but I can recommend DVDShelf without any reservations... maybe not for single items, but if you are planning on ordering in batches of five DVDs, then they are definitely good value.

regards, Tim...

Trigger

I think that's what I ran into - I was ordering 6 DVDs, so it bumped me into the next highest shipping range and the price difference was about as much as a DVD costs, so I just went with DDDHouse. I wouldn't hesitate to order from DVDShelf though - they seem like a solid merchant.

tali219

Thanks for the advice. I'll try ordering from them since they are the only ones carrying the DVDs I am looking for and the feedback sounds good with regards to their reliability.

chaver

I'm about to make my first HK order, from DVDshelf, and have this problem:

If I choose the courier option, will they deliver to my POBox? Or do I have to specify my home address for courier delivery?

Thanks, Chaver.

lwdog

I am also a satisfy customer of DVDShelf. They ship fast, and is quite responsive in communication.

A few complaints: their interface is not the best out there. Sometimes ordering feels like a chore. More importantly, if you are also ordering items that are calculated by weight, it will be calculated separately from the 'item count' items, but not together...

hardtack

Unless you want to hang around outside your PO Box waiting for the courier to arrive, you will definitely need to use your home address

Couriers need you to sign for the delivery, so you will need to specify an address where either yourself or someone you know will be able to take receipt of the order and sign for it. Besides the speed of delivery, the advantage of the courier option is that you get a tracking number and are able to view the progress of your order online.

Oh and by the way, harking back to my earlier posting in this thread, DDDHouse do not use courier delivery but use HK Registered Mail which is much slower (in fact the only order I have placed with them was shipped on 7th December, and I am still waiting) - so despite that fact that DVDShelf were $US1 more expensive than DDDHouse for an order of 5 DVDs, they certainly win hands down with regards to guaranteed and speedy delivery.

regards, Tim...

fama

i just got some dvds from dddhouse
here in the uk they usuallyarrive in 5-7 days
i ordered 4 dvds postal charge HK$90
but dvdshelf would be HK$179
previously on 6 dvds from dddhouse the shipping charge was HK$125
Dvd shelf prices and selections are good but shipping charges seem inflexible.

hardtack

As has been stated on numerous occassions in these forums in relation to DVDShelf, their shipping charges are based on orders of 5 DVDs, 10 DVDs... etc. For example, whether you order 1 DVD or 5 DVDs the cost of shipping will be the same - so if you are planning on ordering a number of DVDs they can be very good value - especially when you consider they use courier which means fast and secure delivery.

I used DDDHouse for the first time in December as I was ordering just 3 DVDs and thought it might work out cheaper - the 3 DVDs plus shipping cost me $HK215, whereas it would have cost me $261 using DVDShelf.

As it turns out, on this occassion I would have been much better off paying the extra few dollars at DVDShelf. I am still waiting for my order to arrive, or at least, for DDDHouse to get a response from HK Post before they can refund my costs.

With the DVDShelf's couriered order I would have been guaranteed its safe arrival within 3 to 4 days (I am in Australia) - with DDDHouse's Registered mail order, there is no such guarantee and a hell of a lot of red tape to work through before a refund or replacement can be made. I first made DDDHouse aware of the fact that my order had not arrived, on the 9th January - a number of emails and three weeks later later I am still waiting for this to be resolved. So as you might understand, I am not a happy camper.

regards, Tim...

fama

i take your point
we all want to get at the cheapest all in cost
however here in uk theres a potential sting in the tail
in theory anything over £18 sterling can have customs duty
then the post office add a charge so ordering 5 dvds runs a risk
would you say dvd shelf usually avoid customs charges
ot is it hit and miss

Trigger

I usually place large orders at DDDHouse and the orders often get to me via UPS. The last order I got had a tracking number and got to me (keep in mind this was just after Sept. 11) within 36-48 hours. But I've also had some slow delivery with DDDHouse. Depends I guess.