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-   -   UltraViolet Insert Missing Code (https://forum.dvdtalk.com/hd-talk/622183-ultraviolet-insert-missing-code.html)

My Other Self 09-07-14 05:29 PM

UltraViolet Insert Missing Code
 
Has anyone had this happen before?

http://i59.tinypic.com/34xj5hi.jpg

I contacted Vudu, but they said it's on the studio. The link to Warner Bros. UV support is broken, so I have no idea how to proceed. I bought this off of eBay awhile ago, so I can't return it. Walmart doesn't stock it in store around here anymore if I were to buy it and return it, so am I SOL?

E Unit 09-07-14 05:52 PM

Re: UltraViolet Insert Missing Code
 
I think that's a clear message about the movie it's for. They're just saying, "You don't need a code for this one."

DJariya 09-07-14 05:58 PM

Re: UltraViolet Insert Missing Code
 
Not worth the effort IMO. Just enjoy the disc.

stvn1974 09-07-14 06:03 PM

Re: UltraViolet Insert Missing Code
 
I had it happen with my Hobbit An Unexpected Journey Extended Cut BD. I just emailed WB and they gave me a new code.

My Other Self 09-07-14 06:11 PM

Re: UltraViolet Insert Missing Code
 

Originally Posted by stvn1974 (Post 12225478)
I had it happen with my Hobbit An Unexpected Journey Extended Cut BD. I just emailed WB and they gave me a new code.

Do you still have the e-mail address, or know where you contacted them? I can't find anything.

PhantomStranger 09-07-14 10:36 PM

Re: UltraViolet Insert Missing Code
 
This is a problem with buying stuff off eBay. I waited a couple of months to watch an eBay purchase and discovered the BD does not work at all, despite being a new, sealed copy.

I imagine WB would issue you a new code if you show them that picture.

Alan Smithee 09-07-14 11:55 PM

Re: UltraViolet Insert Missing Code
 
I've bought two new sealed discs that were supposed to have Ultraviolet codes inside, but the entire inserts were missing from them. I've been trading my codes for other movies I don't already have but I didn't think anyone would want these anyways.


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