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Dear Mr. Lutter,

Thank you for contacting Amazon.co.uk.

If the availability estimate shown on our website is shown as "usually dispatched within 1-2 business days," or if there is a link for "more buying choices," or "xx used and new", the item is currently available from a third-party seller on Amazon.co.uk Marketplace, or from one of our Featured Merchants only.

To view the sellers for this item, or to purchase from one of these sellers, click the "used & new" link within the blue box toward the upper right of the product detail page. You will see the details and prices on the next page. However, merchants who are featured on the product detail page will have an "Add to Basket" button and their name will be indicated above. Under the availability, a Featured Merchant item will say "Dispatched and sold by (merchant name)."

Therefor, I have requested a refund to your payment card for this purchase in the amount of 15.84 GBP. Refunds usually go through within 2 to 3 business days and you will see this amount credited on your next statement.

On the date the refund is completed, we'll send you an e-mail message confirming the date, amount and payment details. You can see completed refunds when you visit Your Account, after receiving this confirmation e-mail.

To view this refund, click the “Your Account" link at the top of any website page, then click on the yellow button marked "Your Orders".
On the left side of the order you choose, select "View Order Details". Completed returns and refunds will appear at the bottom of the individual order's summary page.

I've also provided some useful information about ordering from third-party sellers below.

Thank you for writing to Amazon.co.uk Marketplace.

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