dolphinboy

For those who've been waiting for the US version on BD to come out with corrected subs and then decided to get the UK import with the correct subtitles only to find out that the UK version had its own problem of a lossy track that was also a mistake by the manufacturer, I received an e-mail stating that the problem has not only been corrected but that "corrected stock has been filtered through into Amazon (UK), so you should be able to order the corrected stock as of now."

I'm done with purchases for the month, but unless the US version starts showing up on BD on Jan 2 (I don't believe this will be the case), it will be one of my first buys in January. I've heard the import has an excellent commentary.

Also, if you've already ordered the UK import and have the lossy audio, now would probably be the time to check with Alliance and see if they're replacing discs to those in the US.

bunkaroo

I ordered it from the UK a few days ago when it came back into stock so hopefully this means it's the new version.

Jaymole

I did the same thing.

Is there anyway to know if I received the corrected version without opening the package?

tylergfoster

According to The Bits post yesterday, a corrected US BD has finally been spotted. Pics are included.

bunkaroo

Realistically, that's a moot point. If you have to mail it back you might as well mail it in to Optimum for the exchange if it happens to not be the new one. Other US costumers have been able to do this. Probably faster than Amazon accepting it as a return anyway.

asianxcore

Thanks for the heads up!

I think the BD is down to 8.98GBP (before VAT & Shipping) on Amazon UK. Might have to order one soon.

dolphinboy

The order status says usually ships out in 7 to 11 days now. I'm hoping that this means that Amazon.uk was/is out of stock. That would probably mean that they're getting new copies from Alliance/Momentum and, if the e-mail was correct, those would have to be the corrected copies. Seems like it would be good time to order now.

When I wrote to the company they never did mention whether they were taking back defective discs from outside of the UK. What's the process on that just in case? Do you have to pay for the shipping? Do they, at least, send the discs back in some kind of case that protects against scratching?

I sent another e-mail in to see if there was even a new serial number on the corrected disc and I'm hoping the same lady will get back to me by Monday.

bunkaroo

This was actually the case last week. A member on another forum was told the new stock was making its way to Amazon UK, and at that point it said ships within 6 to 10 days. It came back in stock which is when I ordered. Now there's still of course a chance they hadn't actually gotten the new copies yet. I have a feeling it's out of stock this time because of people ordering based on the news it that Amazon had new stock. Either way the odds seem great that next time it's in stock, it will almost certainly be the new disc.

dolphinboy

Do you know if you will be able to send your disc back to Alliance/Momentum for one of the replacement discs IF the disc you ordered turns out to still be on of the lossy discs? I wasn't sure if they had a program for people outside the country.

bub

Could you elaborate a bit further please? I purchased the US version with the fubar(ed) subtitles and am very interested in the corrected version of this film. I would prefer a replacement vs. having to buy the corrected version. I'm interested in how everybody/anybody is getting this exchanged?

I believe I purchased mine through Amazon, but months ago.

Thanks,
George

Solid Snake

in dollars that's.....?

dolphinboy

About $14.58 before shipping.

SethDLH

If you have the US version you're more or less SOL and will have to re-buy one of the corrected versions (UK or US that is apparently starting to pop up)

dolphinboy

By the way, it says 8.98 but when I placed it my cart to order, it went down to 7.81. It wasn't a credit, so I just placed the order and then just went and put another in my cart and went through the order process again (just didn't complete it) and it was only 7.81 both times. Don't have an explanation, but that's what they charged me.

dolphinboy

Or, if it's true that the corrected BD is starting to appear, you could write or CALL the studio (I'd call, because they've not been good with responding from what I've read) and be very nice and see if they'll replace your version.

They seemed to imply they didn't think the first batch of subs was really a problem, so you might not get anywhere. But before double-dipping, I'd give it a shot. It's possible you might get someone who just wants to make you happy and will let you send back yours for one of the new ones.

Indy Jones Fan

If your order comes directly from Amazon.uk they subtract the VAT hence the lower price at final checkout. Some people still get charged the VAT if their order happens to be filled by a third party distribution center.

andicus

I believe that in those cases (third party, like indigostarfish.com), the VAT is not initially in the price. So you don't actually pay the VAT, it's just that you don't see a discount upon checking out from a non-UK address.

bunkaroo

Actually, as of the past couple of months VAT is now being removed from the stuff being fulfilled by Amazon's Preferred Merchant. I've placed several orders in the past month and this has been the case every time.

Dan

I figured Barnes & Noble would be the place to spot this eventually; they typically only carry one copy at a time, unlike Best Buy. I just hope it starts showing up in Canada, now.

bunkaroo

Yeah, I'm pretty sure I read either at blu-ray.com or AVS that someone from the US had their return accepted no problem.

bunkaroo

Sorry missed this before. Like Seth said, we're talking about the UK version. The US distributor has no interest in maintaining a decent relationship with its customers by accepting an exchange, which is why people like me are happy to go to the UK for this disc.

Hammer99

I'm just keeping the US version, didn't like it enough to spend any more $ on it. Too bad there's no replacement plan.

dolphinboy

I received (finally) an intelligent response from someone at Amazon.uk who seemed to understand completely the nature of my request. I had written to see if they could check with whatever dept. might know about this problem with the corrected audio discs replacing the old inventory of discs with the lossy tracks.

Obviously, if the e-mail I got from Alliance/Momentum was correct, and there doesn't seem like a reason it wouldn't be, the company has been in contact with the retailers about the problem.

I just wanted to get a confirmation that the new inventory will be the corrected inventory of if they've been selling the corrected inventory for a while now. I've been waiting forever to get this and would prefer to get it one time and not have to exchange it.

I personally prefer this version over the US one because I believe the commentary is better for a film like this is better than a relatively short featurette, it's just a bonus that I won't be giving my money to the shitty company that released the US version.

So, I've been told they are looking into it and will provide a solid answer about it by the 18th. I'll post their response when I get it. My copy is still in the "ships within 7 to 11 days" status, so I'm hoping they'll confirm only good copies are going out now and I won't have to cancel.

andicus

Interesting news. I hadn't realized that, and was usually discouraged when I saw an item was from indigostarfish, since I knew I wasn't getting a deduction for the VAT.

bunkaroo

I should be getting my copy any day so I'll post what I got. Funny thing is I had a 3 disc order from Amazon UK ship the day after and I got that today.