Unable to play Snow White Blu-ray
 

I have a LG BD 390 Network Blu-ray Disc Player. I have tried to load the Snow White and the Seven Dwarves blu-ray, but it will not load. The menus won't load. IT just stops, and I get a black screen. I left it that way for around 10 minutes, and nothing happened. I turned off BD live. I turned it back on. I checked the wireless connection. Everything was fine, but the disc would not load. Is anyone else having this problem? I could load the extras disc that came with the set, but it's just the disc with the film on it that won't play.

Re: Unable to play Snow White Blu-ray
 

You need to check and see if you have the latest firmware.

I don't know how good LG is with staying up to date - there's a possibility they will need to issue an update to play this disc.

Re: Unable to play Snow White Blu-ray
 

Yep. Similar thing happened to me with Sleeping Beauty on my PS3. Because my DSL was down, it could not auto-upgrade. Once it was back online, the update took place, and I was able to watch without a problem.

Are you sure you're online because that black screen is exactly what happened to me...

Re: Unable to play Snow White Blu-ray
 

I have a BD390 so I'll test Sleeping Beauty when I get home tonight for you.

Re: Unable to play Snow White Blu-ray
 

When the fuck does this shit end already? I'm starting to dread Tuesdays. I pray I don't have any issues next week when Drag Me To Hell streets.

Re: Unable to play Snow White Blu-ray
 

As much as I'd love for blu-ray to take off, these issues really need to stop. Isn't this one of the reasons why new technologies should have standards?

Re: Unable to play Snow White Blu-ray
 

Chill out dude, don't blow a head gasket! A Blu-ray movie is not worth getting a coronary over.

Re: Unable to play Snow White Blu-ray
 

It doesn't happen often but when it is so annoying when it does. I dread putting in a disc for the first time because I'm never sure it's going to play.

Re: Unable to play Snow White Blu-ray
 

tell me about it. I still haven't watched Akira as it won't load in my sammy BD UP 5000. Everything else has loaded and played fine but this one is a no go. The "hoping it will play" is not what I bargained for when jumping aboard the BD bandwagon. I have to say that I NEVER had an HD DVD not play...ever.

Re: Unable to play Snow White Blu-ray
 

had the same thing happen to me with Iron Man, it worked, i updated firmware, it didn't work anymore.

Re: Unable to play Snow White Blu-ray
 

I was going to say that about HD-DVD but then decided not to. Now that it's out there I concur. Aside from a few glitches with the combo discs, HD has a better track record than BD and I have roughly the same number of discs. My uncle even has an SD that won't play in his BDP550 yet will play fine in his 2nd generation DVD player from 10 years ago

Re: Unable to play Snow White Blu-ray
 

I don't understand why you're all blaming the whole standard when it is actually a select number of players that are causing the problem by not being upgraded correctly to accept the new software.

In all honesty, the studios are sort of "causing" these issues themselves because they are pushing the technology to new ground which requires upgrades in order to work properly.

Re: Unable to play Snow White Blu-ray
 

Blu-ray should not have launched half-baked. This wouldn't be a problem.

Re: Unable to play Snow White Blu-ray
 

But things like this can turn the avg. movie watcher away. Imagine going out and spending $150-250 on a brand new blu-ray player, pick up a couple of movies while you're at it. Get it home, hook it up, insert movie, and bam! The brand new movie you just bought won't play in the brand new blu-ray player you just bought. And believe or not, but everyone doesn't know about updating firmware on players/game consoles.

If you have Crank 2 and your player is hooked up online, you have to do an update before you can even load the movie. Its cool that they have your local weather on the menu screen, but how often would you use that feature? Lemme see, "honey, whats the weather like outside?"..."don't know, let me put in my Crank 2 blu-ray and i'll tell you".

Re: Unable to play Snow White Blu-ray
 

I just tried it today on my LG BD390 and it worked fine. Went through all the menus and played the movie. Perhaps a bad disc?

Re: Unable to play Snow White Blu-ray
 

I would say that it isn't just a select number of players. Multiple players, years into the format, continue to have issues despite firmware updates. If the problems stemmed from a single manufacturer or specific model I would agree with you, but given that multiple players all have issues with different discs it's easy to blame the format.

Re: Unable to play Snow White Blu-ray
 

Since I have a PS3, I have no idea what any of you are having problems with, or even what you're talking about.

Re: Unable to play Snow White Blu-ray
 

PS3 has actually had problems before with Blu-ray discs. Hell, the latest firmware update is actually making some PS3s not even read Blu-ray discs.

Re: Unable to play Snow White Blu-ray
 

I tried to play the disc once again, but no such luck. I reverted back to factory settings. I redid the wirless settings which did not change after the redo. I reactivated my Netflix, and I signed back in to YouTube. While in YouTube, I put the disc back in the player. It played. IT has now played three times after just putting the disc in the player. I don't know what changed, but my suspicion is that it had something to do with Disney's BDLIVE because I had to upgrade the BDLIVE while the Snow White disc was in the player. I had recently watched WATCHMEN which also has the BDLIVE, and there was no problem. Although, I didn't use BDLIVE on either disc.

Re: Unable to play Snow White Blu-ray
 

I was not prompted at all to download anything for BD-Live when I put Sleeping Beauty in. The last Disney BD I watched was Escape to Witch Mountain.

Re: Unable to play Snow White Blu-ray
 

I noticed that the SW BD took a little bit longer to load/boot up than the average blu ray.

Although it was cool that the Magic Mirror in the menu knew that it was cloudy outside and that it was the first time I had put in the disc. But now it won't shut up about taking the Hyperion Studios tour...

Re: Unable to play Snow White Blu-ray
 

I'm sorry you had to endure that movie.

Re: Unable to play Snow White Blu-ray
 

It did this on my PS3 too, but eventually it did go away.

Re: Unable to play Snow White Blu-ray
 

yep this was the longest it ever took to load a BD on my PS3 that didn't have a forced BDLive option upon starting up ... the black screen was present for much too long

don't know if it might load faster now the second time

Re: Unable to play Snow White Blu-ray
 

The black screen was present for at least 40 minutes. It never advanced beyond that.

I tried the disc at my grandfather's house. He has a panasonic player, and the disc loaded immediately, but going from menu to menu took forever. It took five minutes to go from language selection to the next menu.

Re: Unable to play Snow White Blu-ray
 

I to noticed the load time for snow white was much longer than any other bluray i ever havd played the first time i put it in. but i think it has to do with the menu system, (which how cool is it that it remembers what you have allready seen and makes suggetions as to what you should view next) putting it in now the load time was a bit quicker though

Re: Unable to play Snow White Blu-ray
 

I am having the same problem playing the SW blu-ray. I have a Pioneer BD 120 and I did have an update for firmware, but still nothing. I haven't had any problems with any other discs before but I'm not really sure what to do. I have never really used my BD live feature before, so I don't know if I need to do something with that or what, but it has been very frustrating trying to get it to play. If anyone has any suggestions it would be greatly appreciated.

Re: Unable to play Snow White Blu-ray
 

I tested my copy of Snow White on my LG BD 390 and I didn't have any probs with the film disc loading up.

Re: Unable to play Snow White Blu-ray
 

I have an older Samsung BD-P1400 and needed to do a new firmware upgrade to get it to play also. Still had difficulty getting it started in Disney view mode but finally got it going by selecting the first chapter in scene selections rather than keep pressing Play. Time for a new player anyway...............

Re: Unable to play Snow White Blu-ray
 

Did Disneyview work for you? Id only get the left hand 'drawing' and rarely th right (or it would show for a few seconds).

Re: Unable to play Snow White Blu-ray
 

I've only ever had 2 really bad problems in the almost 3 years since I've had my BD player. The first was when I got the original Halloween on BD and it wouldn't play, I did a firmware update and it worked. Then when I got Zombie Strippers. I played it once no problem, then when I went to play it again weeks later it wouldn't load, then my BD player wouldn't play anything at all. I had a big problem there, I can't remember what I did but I got it working again.

I very rarely have problems with my BD player.

Re: Unable to play Snow White Blu-ray
 

My Snow White won't play in my LG BH200. I have the latest firmware. It takes me to a screen where I can select my language, then it goes black.

Re: Unable to play Snow White Blu-ray
 

yeah, I was getting ready to post the same thing. I messed with it for a good 20 min. last night but could not get it to load. I may check today to see if there are any new updates since they added BDLive support. I did get it to load part of the main screen(you could see everything but the mirror on the left hand side), but it was acting like there was some really bad lag.

I ended up watching it on my ps3 with no problems. Watched it with Disneyview w/o a hitch.

Re: Unable to play Snow White Blu-ray
 

LG is working on an update to fix Disney BDs. Seems to be an issue with them lately on the BH200.

Re: Unable to play Snow White Blu-ray
 

I have the Pioneer BDP 120 and its not playing. Ive updated firmware etc but nothing but a blank screen. Any suggestions?

Re: Unable to play Snow White Blu-ray
 

I have the same model and did the firmware update but it still wouldn't play either. I called Pioneer and they said they'd let their engineers know about the problem with the title and that I'd have to wait until the next firmware update for the problem to be fixed. They didn't give any real time frame, but the guy said it is possible for it to take at least a month before the next update is available.

Re: Unable to play Snow White Blu-ray
 

Blah..ok

Re: Unable to play Snow White Blu-ray
 

update...bought the slime PS3 and wow it works..lol

Re: Unable to play Snow White Blu-ray
 

Re: Unable to play Snow White Blu-ray
 

meant slim..whoops