Journey to the Center of the Earth (2008) - $9.99 at Family Video...Deal Dead
09-30-08, 02:57 AM
#29
Nice promo, FV. 
Last edited by DVD Polizei; 09-30-08 at 08:04 PM.
10-02-08, 04:10 PM
#31
DVD Talk Legend
I just received a package from Family Video, for a DVD version starring Ricky Schroder. I checked my order history just to make sure I ordered the right thing and it's the Blu-Ray version. So be on the lookout.
10-02-08, 04:17 PM
#32
DVD Talk Legend
Just to follow up on this, I called Family Video and they seem well aware of the problem already. I mentioned I received the wrong disc and the CS guy already knew the title. He said they'll contact everyone about it tomorrow.
10-02-08, 04:45 PM
#33
Suspended
Thread Starter
Oh man...that title is bad. Really bad. I had to suffer though it...bad acting and slow plot.
10-10-08, 07:09 PM
#35
Moderator
Got this today:
Oh well.
FamilyVideo.com
------------------------------------------------------
Order Number: XXXXXX
Detailed Invoice: https : // www. familyvideo. com/catalog/account_history_info.php?order_id=XXXXXX
Date Ordered: Sunday 28 September, 2008
Dear XXXXXXXX,
We regret to inform you that, due to a pricing error, we will not be able to fulfill your order of “Journey to the Center of the Earth” on Blu-ray Disc for $9.99. We have canceled your order and refunded your credit card the charge of $9.99 per copy ordered plus applicable tax and shipping.
With our most sincere apologies, we would like to offer this coupon of $5.00 off your next order with FamilyVideo.com:
XXXXXXXX
This coupon can be used to re-order “Journey to the Center of the Earth on Blu-ray Disc”, currently listed at $26.99. With the coupon, your cost would only be $21.99, making it the lowest price in the country! You can do so by clicking on the link below:
http: // www. familyvideo. com/catalog/product_info.php?products_id=287071
Of course, if you prefer a different product, this coupon can be used toward an order of any item(s) you choose. This coupon is valid through 12/31/2008.
Customer satisfaction is the #1 priority of FamilyVideo, Inc. We thank you for your understanding, and we hope you will accept our apology as we attempt to regain your trust in FamilyVideo.com. Please call or email us if you have questions or concerns in regards to this or any other issue.
Sincerely,
Your Friends at FamilyVideo.com
888-332-6843
[email protected]
------------------------------------------------------
Order Number: XXXXXX
Detailed Invoice: https : // www. familyvideo. com/catalog/account_history_info.php?order_id=XXXXXX
Date Ordered: Sunday 28 September, 2008
Dear XXXXXXXX,
We regret to inform you that, due to a pricing error, we will not be able to fulfill your order of “Journey to the Center of the Earth” on Blu-ray Disc for $9.99. We have canceled your order and refunded your credit card the charge of $9.99 per copy ordered plus applicable tax and shipping.
With our most sincere apologies, we would like to offer this coupon of $5.00 off your next order with FamilyVideo.com:
XXXXXXXX
This coupon can be used to re-order “Journey to the Center of the Earth on Blu-ray Disc”, currently listed at $26.99. With the coupon, your cost would only be $21.99, making it the lowest price in the country! You can do so by clicking on the link below:
http: // www. familyvideo. com/catalog/product_info.php?products_id=287071
Of course, if you prefer a different product, this coupon can be used toward an order of any item(s) you choose. This coupon is valid through 12/31/2008.
Customer satisfaction is the #1 priority of FamilyVideo, Inc. We thank you for your understanding, and we hope you will accept our apology as we attempt to regain your trust in FamilyVideo.com. Please call or email us if you have questions or concerns in regards to this or any other issue.
Sincerely,
Your Friends at FamilyVideo.com
888-332-6843
[email protected]
10-11-08, 12:12 PM
#40
DVD Talk Legend
They didn't even bother sending me an email to tell me they cancelled my order. I had to check my account to find that out. Nor have they bothered to refund my money to my account either. I'll give them until Monday and then I'm contacting my bank. They shouldn't be charging people upfront in the first place.
10-11-08, 12:44 PM
#42
Hmm. I noticed I haven't been credited, either. Nice.
How can you take the time to process everyone's fucking canceled order but not have the time to process the refund with it.
How can you take the time to process everyone's fucking canceled order but not have the time to process the refund with it.
10-11-08, 12:51 PM
#45
Suspended
Thread Starter
They have all those Blu-ray Echo Bridge titles for $8.99...so like $6 or $7 shipped if you use a coupon. Also some Weinstein HD DVD titles cheap. My coupon will wind up ending up in my trash.
10-11-08, 02:17 PM
#48
DVD Talk Legend
Yeah, I checked my credit card transactions and it's still on there. It might take a couple (business) days, but I went ahead and contacted them just in case to find out about when the refund will be applied.
And I do agree, it's rediculous to charge first before shipping. I knew there was a reason I avoided buying from this site... Oh well.
And I do agree, it's rediculous to charge first before shipping. I knew there was a reason I avoided buying from this site... Oh well.
10-29-08, 12:03 AM
#50
Senior Member
Join Date: Oct 2006
Posts: 472
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Just got my copy of this today. I was surprised, since I first received the email saying they sent the wrong title, refunded my original order, and gave me the $5 coupon. Then they sent another email saying to disregard the previous email. Then I got the wrong version in the mail, which I sent back.
Haven't watched it yet, but it does contain both 2-D and 3-D versions (with 4 sets of glasses), as well as a second disc with a digital copy. Quite the deal (especially with the $5 bonus coupon)!
Haven't watched it yet, but it does contain both 2-D and 3-D versions (with 4 sets of glasses), as well as a second disc with a digital copy. Quite the deal (especially with the $5 bonus coupon)!