Mercury&Solace

I have been renting a lot of BD/HD DVD discs through Netflix lately. For the last 2 months its practically all I have been renting, with the exception of a few standard DVD's, its all been HDM.

In the last 2 months, I have had to report 4 BD discs, and 1 HD DVD disc that either never got to me, or never got back to Netflix. 5 reported lost discs, in a 2 month period seems like a lot. Never any issues with standard DVD's.

I am concerned about my account. I am concerned that since I have had to report so many lost discs, that they might suspend my account or something. I am also concerned that maybe they aren't getting lost, I am thinking they are maybe getting stolen in the mail. Is this possible? Has anybody else had this problem? Anybody have there account suspended for this?

Input needed.

DVD Polizei

Have the local USPS do some checking on the situation. Yes, there's something wrong.

DVDGamer

Yes, be concerned. I have lost/delayed mail that I've complained about, and instead had an account suspended instead. Not sure what you can do though.

Mercury&Solace

I will do that.

Its gotta be the Netflix because I haven't had any other issues with any of my other mail. And I sure the hell am not going to drive to the post office every time I want to mail these back. I think Netflix should use some more subtle envelopes, I understand the advertising aspect of the envelopes, but I can't be the only one out there having issues.

videoguy

Set up a surveillance camera on your mailbox!

mrhan

Do you have a regular mail person delivering your mail? I hate to say this but if it is not it's most likely the subs. that are stealing your movies. My friend works for the postal service and they had this problem happen in his area.

Mercury&Solace

Not sure, I rarely see the mail person as they come when I am at work.
I am hoping this doesn't continue and is just a fluke, I watch about 18 or so movies a month so I guess 4 in the last couple months isn't that bad, if it continues I am going to have to look into alternate methods of shipping them.
I was just curious if anybody else had this problem.

GBenbrook

4 out of 18 is a major fluke - not normal at all. I also rent about 18 movies a month-mostly BD, and have never had any not get back within a day or two of me mailing them.

I'm assuming that you are leaving these in your home's mail box for your mailperson to pick up when they make their daily rounds, If that's the case, I would think that this might not be the case of a substitue mailperson stealing them- but perhaps you have a neighbor or someone in your area that checks out what people are sending out in their mailboxes and if they see the red envelope, steals them. (might also explain all of the bd discs for sale on ebay that don't have any of the packaging or the bd case)

I also rent a lot of bd discs through netflix - and I've never had an issue with them getting back. I never put them in my mailbox for the mailman to pickup but instead put them in a mail dropbox that is a few blocks away. I feel that is a much safer way to make sure they get back to netflix and also means I don't have the hassle of driving to the actual post office to mail them back.

So- try that if possible, put them in a mail drop box instead of just leaving them in your personal mailbox (assuming that is where you are currently leaving them)

Hope it works

Paul Arnette

It could also be as simple as your movie being mis-delivered. I received my next door neighbor's Netflix disc, as well as my own, on Thursday. I have heard it is a common problem in our neighborhood.

Whatever the reason, you do need to call the Post Office and make the problem known.