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Originally Posted by JackBurton
Thanks for the heads up. Maybe I'll give Tyson's a shot this evening.
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Originally Posted by Giles
any luck?
Seconds later, my wife left the store w/ $280 of store credit after returning an Xbox harddrive, game and.... Blade Runner on HD DVD - all gifts that did not have receipts! I was left w/ my small pile of unexchanged HD DVDs and decided to call it a night. On a sidenote - I think one reason that they are so vehemently against exchanging HDM w/o a receipt is b/c of recent promotions involving 5 free HD/BD w/ player purchase. The fact that I am trying to exchange exactly 5 Kubrick films probably does not help my case much. |
I just returned to my Best Buy in Buckhead, Atlanta, my 4 Harry Potters and Syriana from Amazon, in exchange for the BD versions. They did take my drivers license, so I guess that's my one exchange for the year. It was pretty easy tho, like the woman had done this before. So, I think it really depends on what cashier you get.
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Originally Posted by JackBurton
A wasn't able to make it out to Tyson's, but I tried the Bailey's Crossroads BB. I was RUDELY denied there. A manager named Merril pretty much just told me "No" and walked away. I had to chase her down for a further explanation. I stressed that I wasn't trying to return them for money or store credit, I just wanted to exchange them for their Blu equals. It didn't matter. I asked if it was just b/c they were HD DVDs and she said "No, all items in the store require a receipt for return or exchange, even after the Holidays."
Seconds later, my wife left the store w/ $280 of store credit after returning an Xbox harddrive, game and.... Blade Runner on HD DVD - all gifts that did not have receipts! I was left w/ my small pile of unexchanged HD DVDs and decided to call it a night. On a sidenote - I think one reason that they are so vehemently against exchanging HDM w/o a receipt is b/c of recent promotions involving 5 free HD/BD w/ player purchase. The fact that I am trying to exchange exactly 5 Kubrick films probably does not help my case much. |
Originally Posted by Giles
she may have made that ****y decision as a manager, but that's not Best Buy policy storewide. There is a time frame to do receipt less returns after X-mas/New Years, but for her to be that vehement, is rather crass.
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Funny thing: I was at BB doing an in-store pickup the day WB made their announcement and, while there, a guy came up to the return window with an A3 and told them he needed to return it due to the decision by WB. I was just a little amazed at how quickly the word spread and people started returning them like they were about to explode.
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