HD Cable with Cablecard problem
09-01-06, 10:12 PM
#1
HD Cable with Cablecard problem
I got HD cable last week. It was just made available in my area. I chose a cablecard to prepare for the Tivo Series 3.
When I first activated the CableCard, everythin was great. I got 17 HD channels perfectly fine. A few days went by and now I lost 4 channels and the remaining 13 were mixed up. The labels stayed the same but there were now different channels in the spots. Today, it seems all the channels are back to their correct numbers but I'm still missing 4 channels. (The TV reads "No Signal.")
I reported it to the cable co and someone called. They had me remove the cablecard and re-insert it. They sent the signal to card to activate it again. It did nothing. Now they want to send someone out to check my cable lines and card/TV.
I told them to wait. It seems to me that if I get 13 of 17 channels and used to get all 17 just fine, it can't be my cable. I live in a 3 year old house. All the cable around me is brand new. The guy on the phone kept saying that splitters or surge protectors could cause this. It doesn't make sense - it seems I'd get all the channels or none. Its not like the 4 channels are all pixelated - they are not there at all.
I'm just not sure the guy they had call me can be trusted.
When I first activated the CableCard, everythin was great. I got 17 HD channels perfectly fine. A few days went by and now I lost 4 channels and the remaining 13 were mixed up. The labels stayed the same but there were now different channels in the spots. Today, it seems all the channels are back to their correct numbers but I'm still missing 4 channels. (The TV reads "No Signal.")
I reported it to the cable co and someone called. They had me remove the cablecard and re-insert it. They sent the signal to card to activate it again. It did nothing. Now they want to send someone out to check my cable lines and card/TV.
I told them to wait. It seems to me that if I get 13 of 17 channels and used to get all 17 just fine, it can't be my cable. I live in a 3 year old house. All the cable around me is brand new. The guy on the phone kept saying that splitters or surge protectors could cause this. It doesn't make sense - it seems I'd get all the channels or none. Its not like the 4 channels are all pixelated - they are not there at all.
I'm just not sure the guy they had call me can be trusted.
09-02-06, 12:25 AM
#2
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Cable cards suck. They are very finicky and at least half of all users have had problems with them at one time or another. My cable card quits at least twice a week and I have to eject it and reinsert it to get it working again. Sometimes a firmware update on the TV will fix the problem. If there is no update for your TV and you're fed up with the problems I suggest you just get a set top box.
09-02-06, 07:55 PM
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Originally Posted by CRM114
Well, I want the 4 channels! 
How would one apply a firmware update to a TV?
How would one apply a firmware update to a TV?