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-   -   Controls/Icons Missing (https://forum.dvdtalk.com/forum-feedback-support/652526-controls-icons-missing.html)

B5Erik 03-01-21 02:24 AM

Controls/Icons Missing
 
For several months the control icons for posting with italics, bold, emoticons/emojis, images, etc, have been missing. I've noticed this on multiple different browsers.

Is it like that for everyone?

I can see them on the phone app, but not on the PC.

Is there a way to get those control icons back, is it just me, or are they gone for good?

Adam Tyner 03-01-21 08:14 AM

Re: Controls/Icons Missing
 
Everything's showing up for me on my desktop PC:

https://cimg1.ibsrv.net/gimg/dvdtalk...f4364654a5.png

What happens when you click on this link? It's the graphic containing all of the icons; wondering if you get some kind of error.

If you have an adblocker or something similar, it might be worth disabling it to see if that restores things.

Another idea would be to check your Message Editor Interface setting -- that it's set to "Enhanced Interface - Full CKEditor Editing". I'm not sure if that could be the issue, given that you're still seeing things on mobile, but...

B5Erik 03-03-21 11:26 AM

Re: Controls/Icons Missing
 

Originally Posted by Adam Tyner (Post 13898550)
Everything's showing up for me on my desktop PC:

https://cimg1.ibsrv.net/gimg/dvdtalk...f4364654a5.png

What happens when you click on this link? It's the graphic containing all of the icons; wondering if you get some kind of error.

If you have an adblocker or something similar, it might be worth disabling it to see if that restores things.

Another idea would be to check your Message Editor Interface setting -- that it's set to "Enhanced Interface - Full CKEditor Editing". I'm not sure if that could be the issue, given that you're still seeing things on mobile, but...

When I click on that link I get a stripe down the middle of the page, filled with letters.

I'm not aware of any adblockers, as I still get pop up ads.

This was happening on my last computer, too (it started a while ago, at least a year).

IBJoel 03-04-21 10:34 AM

Re: Controls/Icons Missing
 

Originally Posted by B5Erik (Post 13899762)
When I click on that link I get a stripe down the middle of the page, filled with letters.

Can you please post a screenshot of that?

B5Erik 03-04-21 11:10 AM

Re: Controls/Icons Missing
 

Originally Posted by IBJoel (Post 13900322)
Can you please post a screenshot of that?

Yeah. I'll also add one showing what I see when I post a comment. (This one it's letters and symbols in a stripe...)

https://scontent-lax3-2.xx.fbcdn.net...23&oe=6067C07F

Adam Tyner 03-04-21 11:12 AM

Re: Controls/Icons Missing
 

Originally Posted by IBJoel (Post 13900322)
Can you please post a screenshot of that?

That's the spritesheet that the WYSIWYG uses for buttons, and that matches up with what I'm seeing. I was wondering if he'd get some kind of 'access blocked' error or something if he tried to view it directly. But if he can see the graphic with all the buttons, I'm not sure why those buttons wouldn't be showing up in the WYSIWYG.

B5Erik 03-04-21 11:13 AM

Re: Controls/Icons Missing
 
https://scontent-lax3-1.xx.fbcdn.net...32&oe=60686CEB

Adam Tyner 03-04-21 12:22 PM

Re: Controls/Icons Missing
 
What is your Message Editor Interface setting? Is it "Enhanced Interface - Full CKEditor Editing"?

B5Erik 03-04-21 01:30 PM

Re: Controls/Icons Missing
 

Originally Posted by Adam Tyner (Post 13900405)
What is your Message Editor Interface setting? Is it "Enhanced Interface - Full CKEditor Editing"?

It was not. It was on Basic. I never changed that, heck, I didn't even know that option existed! :lol: One of the forum updates along the way must have defaulted my account to that setting and I didn't know about it.

Thank you! I appreciate your help. That solved the problem!


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