James Bond Ultimate Edition problem
 

I opened up my copy of Volume 1 today and found a booklet for "Licence to Kill" instead of "Goldfinger". Since I also bought Volume 2, I now have two "Licence to Kill" booklets and zero "Goldfinger" booklets.

Has anyone else encountered this problem? Are all of your booklets accounted for? What should I do to get a copy of the "Goldfinger" booklet?

Just exchange the set and say one of the discs will not play.

or

Contact MGM, they send me a booklet for Platoon Special Edition in a week when I called and said I didn't get one in my dvd even thought it had a sticker advertising it.

Hmm, someone on HTF had a similar problem only he had two "Die Another Day" booklets and no "Licence To Kill" booklet. Either way is fine, but personally I'd do what Willh51 said and just return it saying it didn't play.

Thanks for the tips, guys. I took it back to Circuit City and said the disc wouldn't play. They let me swap it out for another copy with no hassle. Upon returning to my car I immediately opened it and found a "Goldfinger" booklet with no other duplicates.

Let's hope there are only a few isolated cases of this and the problem doesn't occur when volumes 3 & 4 come out.

Heres my problem: Every bonus disc in set 1 and 2, has Japanese characters/words on the menus. English is on the feature disk menus, but not the bonus features.

If you play one the bonus features, it plays in regular English audio, but auto starts Japanese subtitles.

But I just put a disk into my computer for screen caps, and it showed English text, then somehow switched to Spanish.

I dont know, I have a setting somewhere that has changed or what. Anyone else have this problem?

From DVD Player:
http://i2.photobucket.com/albums/y15...pics/bond1.jpg

From PC Power DVD:
http://i2.photobucket.com/albums/y15...pics/bond2.jpg

strange that it would happen on your computer as well...

Both of my sets had 2 crumpled inserts in them, so I exchanged them.

We've been told use this thread to complain about the James Bond DVDs, as opposed to starting new threads, so here goes.

Basically I got 2 "Live and Let Die" booklets and no "Living Daylights" booklet.

I can't bring them back to a store because I got them from Deep Discount DVD.

And I highly doubt they're going to allow me to return the discs for a replacement, nor do I want to wait the 4 weeks that would take, etc.

An email to MGM customer service resulted in an "email failed to send" notice.

Three times, actuallly.

Anyone got any thoughts on how to rectify this?

It's not a huge deal but I'd kinda like to have that booklet.

Help?

I didn't watch it on my puter, but a similiar thing happened to my set. I had one of the bonus menus on. Got up to go do something. Came back and all the options (Like in the above pic) had turned into spanish. I just figured that if you leave the menu on long enough, this will happen.

For me, maybe its overscan on my tv/dvd player, but on Goldfinger, some of the opening credits are cut off at the top of the screen (oppo player)

I received 2 booklets for the Man With a Golden Gun in my volume 1 set. It was missing the Living Daylights booklet. I hate to go through the hassle of exchanging the whole set since it took about 10 days to get it from DDD. Has anyone had luck getting the booklets directly from MGM?

Is your DVD player "all-region" by any chance? The DVD spec allows the DVD authors to set different settings based on region. If your DVD player is telling the disc that it's region 2, and since the DVD is NTSC video format, it might be assuming you're in Japan.

Alternatively, DVD players also have settings for the default menu and subtitle options for a film. Yours might be set to Japanese menu/subtitles. Since these settings won't affect a DVD unless the DVD actually has the menus and subtitles in question, that might be why it's not affecting other DVDs that you play.

i have a bit of a problem

when the dvd is stopped on "TWINE", the logo is a quarter of the way off the screen..is that happening to anyone else??

Lasermovies, I had the exact same problem.

Emails sent to MGM customer service get bounced back immediately, which isn't a good sign.

But still I would imagine they'd rectify this error. IF one can ever actually reach them.

Thanks for the information. I will try calling the 800 number next week to see if anyone can help.

Hey can you possibly post the 800 number? I didn't see that on the site. I'll call 'em too and of course will report back with my findings.

Seeing as this is their error and not the error of the people who sell their stuff- I'm sure they'll make good on replacing those missing booklets.

Not sure WHEN they'll do it, but i'm sure they will, eventually.

Since MGM went through several mergers it took multiple calls to get the new customer service number (see below). However the customer service rep I spoke with (Erica) said they do not have any booklets. She said it would be easier if I exchanged it with the retailer I purchased it from instead. She did say she would look into it to see if they could obtain booklets, but it may take a while if they ever get any. If they got a flood of calls it may put pressure on them to get the booklets.

I really don't want to risk sending the set back to DDD only to have the same thing happen again, or run across more problems trying to get a set with the correct booklets. I would rather keep the set I have now as long as the DVDs are not defective.

1-888-223-2369

I must have your set. I received 2 copies of Living Daylights booklets and no Man with the Golden Gun. How about we exchange.

I can send you a copy of the Living Daylights and you can send me Man with the Golden Gun.
I must have your set. I received 2 copies of Living Daylights booklets and no Man with the Golden Gun. How about we exchange.

I can send you a copy of the Living Daylights and you can send me Man with the Golden Gun.

I just sent you a PM. Send me a PM with your info

Thanks

dwien

dwien, was that private message for me, or for lasermovies?

I'm assuming it was for lasermovies, because I never got a private, etc.

Just curious.

In any case deepdiscountdvd just emailed me back and said I can exchange the set for another one, at their expense.

Not sure I wanna do that tho, considering how long it took the first set to show up.

Decisions, decisions...

Actually wait a sec- dvdtalk says I can't access private messages, for some reason.

Anyone have idea why this might be?

Seems that function is disabled for me.

Geoff has disabled on-site private messages for all users. However, you can send someone an email by clicking on their public profile and selecting "Send a message via email."

The message was for me. We arranged to do a trade since we received duplicate booklets of what the other was missing. Saves the trouble of returning the whole set to DDD for another one.

Unfortunately it doesn't look like Fox is willing to help with the booklet problems at this time, and the only solution is to either exchange the set, live with the duplicate, or trade booklets. I know that I personally didn't want to wait 2 to 3 weeks exchanging the set with DDD for a booklet.

we should set up a forum here saying what you have and what you need..im sure this will increase with V 3 and 4 coming in two weeks. i am good, so there is no need for me to try to trade, but i feel for you, cuz i, too, am very anal about my dvds

excellent idea paulringodaman.

Surely there are others who are stuck with extra booklets and yet lacking a booklet, etc.

Maybe we can make it easier for those folks to meet?

Hmm, looks like I'll have to make sure I have all the right inserts in my sets.

Why not use this thread to make possible trades since it is already started. Several people have already posted what was duplicated and missing from their sets. Seems like that would be easier than starting another one.

I just pre-ordered volume 3 and 4 yesterday and may need to do another swap in the future. Keeping my fingers crossed I won't have any problems next time.

i didn't mean another forum or thread..i meant continue on this..you will see, someone is gonna benefit

I have Japanese characters on my movie disc (all of the movies so far) that appears after the FBI amd Copyright notices and before the opening of the movie. Strange, but I have noticed no other problems so far and have thoroughly enjoyed the discs and movies.

I have the same "issue" on my sets also. Anyone hazzard a guess as to why ?
Looking forward to Vols 3 and 4 from Barnes and Noble deal- $38.24 each !!

Are they Japanese characters or Chinese? They look very similar. If it's Chinese, it's probably because the US discs are R3 encoded as well.

I got two "The Man With the Golden Gun" inserts, and am missing "Diamonds are Forever" from Ultimate Edition Volume 1. If anyone wants to trade, or if someone had found a resolution to the problem...please post.

Probably a region free player. Try switching back to region 1 and see if that fixes it.

This is not a problem at all
 

Yes the disc is region 1 AND 3, so it is not strange to have Chinese warning as well as English. The disc does not detect which player region you have. In fact, if you change your DVD player's menu setting to Chinese, you get all the menu text in Chinese as well.
If you have seen UK DVDs, they have probably 10 different warning pictures.

I win over all of you: I got two copies of "The World Is Not Enough," and no "Goldfinger."

Fortunately, I purchased my set at a nearby store, and was able to exchange it. No Pussy Galore, no sale.

I also have two for "The Man With the Golden Gun" and I am missing "Diamonds Are Forever".

PM me or you can IM me, Im endcontra on all of em.

I have a problem ... when I watch 'A View To A Kill', it seems that Roger Moore looks 60 years old and cant even bend down ..

Oops ... my bad ... he is 60.

:)

Haha.

I bought both Volumes 1 and 2 today, but I'm only able to open Volume 2. I have a minor problem with it and it's bugging me because I'm anal and I have OCD. The bottom has a bit of a rip, so it snags when I try to pull the DVD holder out. I'm wary of pulling it out/putting it back in a lot, because I'm afraid that it'll rip more.

Put some tape over the rip to keep it from snagging.
Done and done!

I just took it back. I'm too anal about my DVDs (damned OCD) to put tape over it.

Question - is the Die Another Day set the same two discs from the original release?

None of the featurettes on the second disc of the old SE are included, not even the theatrical trailers(even though they are listed on the booklet.). The audio commentaries have been ported over.