Hello all,

I recently found one dvd disk that had some significant damage to it, is there somewhere where I can go to get one single disk fixed. It there a store that would have a disk doctor available to test out? I take very good care of my disks and I don't need to purchase one, I just want one disk fixed! Any help would be great!

Most stores that specialize in used dvds/cds would have a disc-cleaning machine. Most of them would clean a disc for you for free, or a small charge.

if you don't mind sending the disc out try:

http://www.thedigitaldiscount.com/

price will be a bit higher than a local shop after shipping though

Did you receive the disc that way? Depending on the studio, you may be able to receive a replacement from them, or receive a replacement from the place you purchased it from. Worth a shot, and they will not charge you for that.

Also, make sure that you tell them you are sending them a disc and not a disk.

I'm always cautious when I hear about disc cleaning machines - how is it that the data isn't damaged?

Because the disc rubs out a very small layer off of the disc and then polishes it to where it looks close to brand new. The data is either on the other side of the disc behind the label or in the middle of the disc itself.

So does that mean if I have a disc with minor hairline scratches on it, this polishing machine would resurface it to look like brand new?

It should although nobody with a resurfacing machine will guarantee you that. It does work 99% of the time. I've had a few discs that were badly scratched resurfaced to look next to brand new. I hope this helps. Most places around me charge 3 bucks per disc but that could vary as well.

If the disc plays fine, I'd leave well enough alone

The resurfacing machines are amazing, but make sure the employee is paying attention and knows how to do it the right way. I had a dvd done before that looked somewhat disc doctored afterward, the employee may have screwed up somewhere. It could even be a strange plastic thing, who knows. I think some dvds and their quality take better to being resurfaced than others do. But disc resurfacing:

It's the way to go for sure! Call around your area and ask for it!

What he said.

The disk does not play ok, it pauses and jumps around during one episode. There is no doubt the scratch causes this problem..

boil it. suprised it took this long.

Is there anything along those lines available for consumers or are these just high priced commercial units?

I've heard that they cost somewhere around 3,000 dollars.

This might be a good place to ask this question. Which of these resurfacing services have people here actually used? I mean the online ones where you send your discs in and they fix them, and send them back? I've searched the forum and found some threads about, but there aren't too many posts where people have used a particular service. I'm just looking for a reliable one with a decent price for about 25-30 discs. Google sends up scores of sites, but it's tough to tell about the quality. Thanks for any replies.

A while back most (all?) hollywood video locations got a top-of-the-line resurfacer (must have been a sweet deal for the manufacturer, probably sold a couple of years worth of units in one shot). You might be able to get it resurfaced at one of your local stores, if you ask nicely (and are willing to take the risk that the kid who does it for you knows what he is doing).

Sony is one studio that will NOT replace defective disks I found out. I mailed them one a few months back along with a copy of my original receipt and a letter explaining that it failed to play in my machine, and they just mailed it back to me saying they wouldn't replace it, suggesting that I go back to the retailer instead.

I've used SkippyDisc with no problems. Go to the site, request a mailer. You'll get it in your mailbox with 2 days or so. Insert your disc and the money for resurfacing ($3.50 per disc I think), and mail it back. Within a couple of days your resurfaced disc is sent back. They do DVDs, CDs and video games I believe, and if memory serves the shipping is free both ways (the mailer is about the size of a Netflix/Blockbuster rental envelope).

I only used them once, but the repaired DVD worked great and the service was fast.

Yep. Not joking. It works. Use search.