Hey there, I bought a copy of the new Snatch Deluxe Edition and promply threw away the huge sleeve that it came in. I need to call Sony about getting a replacement DVD (the first disc is the wrong one) but without the sleeve I can't find a UPC number. Can one of you dig it out for me? TIA

DVD Empire usually lists the upc number of each title they carry.

Thanks!

bn.com also lists upcs.

DVDspot.com is also a great resource for UPC's.

UPC: 043396116948

*Got this from eBay

You can also contact them via email : SPHE_Customer_Service @ spe.sony.com

For example, I sent them:

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Hi,

I recently purchased the 2-Disc Deluxe Edition of the Sony Pictures ‘snatch’ DVD that was released on 01-03-06 and it has several extra features listed on the back of the box that do not appear to be on Disc One of the set. In fact, that disc appears to be a ‘Superbit’ version with no extra features.

Can you please tell me how I might obtain a Disc One DVD of this movie with the advertised features intact?

Thank you in advance for your attention.

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In turn, I received this response a few days later:

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Dear Valued Consumer:

SPHE has recently become aware that Disc 1 of "Snatch (Deluxe Edition)" contains a manufacturing error.

To receive a replacement Disc 1 for "Snatch (Deluxe Edition)" which includes the additional Features, please return only the single Disc 1 (do not send the entire set) to the following address:

Sony Pictures Home Entertainment
Client Operations Group
SPP 5307
10202 W. Washington Blvd.
Culver City, CA 90232

Please be sure to include your return address, proof-of-purchase and a copy of this email. Your replacement will be shipped out to you approximately 3 days after your discs are received. Please allow at least 7-10 working days for delivery.

Thank you for your continued patronage and for taking the time to contact us.

Regards,

Sony Pictures Home Entertainment
Consumer Relations
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Is it just me or would it seem that returning the original disk to them would be proof of purchase?

Well, I have the Superbit version, I could always send that in and claim it was in the Deluxe edition.

Thanks a lot.