Exactly. We'll see if we get them in 7-10 business days. For me, 10 business days would be June 28.

Same here. Took my name, address, and e-mail address and said I should be receiving my replacements in 7-10 business days.

I called the number as well. After being on hold for about 20 minutes, they took my name, address, etc. as well. BUT, the guy I spoke to said the replacement discs still had to be manufactured, and that it wouldn't be until mid-July that they'd be sent.

So has anyone recieved their replacements yet?

Nope. And I'm a little past the 10 business days. We'll see...

Guys, this is the same company that was assigned to handle the replacement of the defective disc 3 in Dead Zone season 2, and I've been fighting with them for MONTHS now to get my replacement. Every couple of weeks I'll call and ask where my replacement disc is. They'll tell me that somehow my order wasn't logged, but they swear it's getting logged this time, no need to speak to someone higher up. I'm trying one more time today (and I'm going to try to get higher up than the drone that answers), and if I don't get my replacement disc I'm calling Lion's Gate and demanding a replacement from them.

I just called today, they took my address, and said it might be awhile because they've had so many defective calls and they need to make them...

I just got around to checking mine that I got during the DDD sale, and I've got the white lines at the top of the image on my Philips 642, but not my PS2. I'm gonna go ahead and give that # a call in the morning.

So, has anyone heard anything about these replacement DVDs? Not a peep here, and it's been more than a month.

Anyone get their replacement DVDs?

Not yet.

Nothing yet either

Anyone received anything or heard anything yet? I've put off watching it for several months now...I guess I have to put black electrical tape on the top of the picture to watch it...

No replacement discs one month after Lions Gate's customer service rep said I'd receive them.

I've made the decision never to preorder a Lions Gate DVD again. They've had too many releases with too many problems for me to risk buying their products in the future until I've seen some reviews.

Anchor Bay certainly treats their customers 10,000 times better when there's a problem with discs.

I can't believe it is taking this long for them to properly respond to this error. As I stated before in this thread they simply can't keep from screwing up DVD releases of this show. I'm certainly wondering what the problem will be when season 4 rolls out on DVD. Then again this 4th season has been so weak I'll probably hold off on buying it right away too just to see what happens with it.

As 7-10 days...I mean weeks go by
Has anyone recieved their replacement discs yet?

Nothing....Almost 3 months of waiting...

Guys, you aren't going to get anything by waiting or by calling the company that's handling the replacement discs. As I said earlier in this thread if it's the same company that Lion's Gate hired to replace the defective disc in Dead Zone season 2, you will never hear anything back from them.

I finally called Lion's Gate directly in regards to my season 2 problem, and told them that the company they hired was completely incompetent, and I was demanding a replacement. The woman I talked to was very helpful, and she tried calling the company to see if she could find out what was going wrong. She was amazed when she got the same automated runaround that I did, and passed my number on to her supervisor, who contacted me the next day, and had a replacement disc in my hands about 10 days later.

i called in my bad S2 disc 3 and S3 set about a month ago. got my replacement S2 disc 3 in about 10 days, still nothing on the S3 discs yet.

I have not watched my Season 2 set yet - which disc has the problem?

Christi P.

It's disc 3 of the set. More than likely, you'll know right from the main menu if there's something wrong, but for confirmation play the episodes "Playing God" and "Zion." The defective discs will have very jerky picture and sound, and tend to pixelate and lock up. If it doesn't happen at the beginning of the episode, you should be good to go.

Received the following email last Thursday (Sept. 8)

Patiently waiting now....

I received the Replacement email today. Hopefully I will finally have watchable replacements in a week or so.

looks like it's time to place my replacement request. i ended up squinting my eyes when i watched season 3

I don't believe it - but the replacement discs arrived in the mail today! I had all but given up on Lions Gate, but the 3 DVDs were sent in a padded envelope. Each DVD was in a paper sleeve. I still think their customer service was kind of crappy, but several months later, I must admit that they did send the replacements free of charge. I checked the discs - no white line. I can finally watch season 3 of this show.