Defective Friday the 13th Ultimate DVD Collection
#1
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Defective Friday the 13th Ultimate DVD Collection
Hello,
I have a problem with the 'Friday the 13th Ultimate DVD Collection' - the fourth DVD with Part VII and VIII is defective. In the menu I can't start 'Part VIII'. I click on it and everything freezes. I tried several different DVD-players and two DVD-Roms on a PC - didn't work on any of these. Does anyone else has the same problem? I tried the search option in this forum but no results.
Does anyone know how Paramount handles exchanges? I couldn't find anything about a return policy on their website - not even an e-mail address.
I have a problem with the 'Friday the 13th Ultimate DVD Collection' - the fourth DVD with Part VII and VIII is defective. In the menu I can't start 'Part VIII'. I click on it and everything freezes. I tried several different DVD-players and two DVD-Roms on a PC - didn't work on any of these. Does anyone else has the same problem? I tried the search option in this forum but no results.
Does anyone know how Paramount handles exchanges? I couldn't find anything about a return policy on their website - not even an e-mail address.
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From: California
I tried my disc and it works fine. Have you tried cleaning the disc and/or looking for scratches? Has it been awhile since you've purchased the set, could you possible bring it back to the store from where you got it?
#4
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I can't get the 3-D to work on part 3.
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From: Sydney, Australia
Originally Posted by robertku70
I have a problem with the 'Friday the 13th Ultimate DVD Collection' - the fourth DVD with Part VII and VIII is defective. In the menu I can't start 'Part VIII'. I click on it and everything freezes.
I got it to work by moving the curser around before selecting Part VIII, I think I used the up key on the first screen then I used the left key and then hit play.
My Box set worked fine but I did purchase it later on, but I did read on "The Friday The 13th forum" that another person had a similar problem.
Originally Posted by robertku70
Does anyone know how Paramount handles exchanges?
...BMatt




In all seriouness though it is a disc problem, I heard a bad batch went out as well.
