I picked up a copy of Garden State at Target and it is defective. IT keeps skipping (tried it on several DVD players and DVD-ROM), and it just isn't working. I still have the receipt, but do they except returns for defective merchandise since it is open? I want to grab a better working copy. Thanks!

yes they do. i did this with raiders lost ark set. but that was a year ago ao the policy could have changed

Of course stores will allow you to exchange a defective DVD for another copy.

Don't let Mr. Salty mislead you. You're screwed. I would go to Best Buy and buy a new copy.

Yeah, I've never seen a store that wouldn't exhange an open item for the same thing with receipt.

I've gotten two defective DVDs in my 6 years of buying them (gladiator and The Last Samurai)

Screw it just buy one form each store just to be safe

I can't beleive this is even a real question.

I thought they only replaced unopened defective DVDs.

Judging by the wording on the back of my receipt, it sounds like Target will only take back items if they are unopened. Which is really stupid, but I'll try and return it tomorrow and see.

Yeah, for a refund. If its open, you can only get the same theng.

You can only exchange it for the same movie if it is open.