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Question about E.T. box set

 
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Old 06-18-03 | 12:10 PM
  #26  
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There's like 5000 different options on the Contact Us page. Who did you send the email to?
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Old 06-18-03 | 12:48 PM
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I first clicked on the movies-dvd area and then clicked on contact us on the top of that page. Mind you, I don't know if this is even the proper place to send the request. If anyone out there still has the email please post. Thanks.
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Old 06-18-03 | 01:34 PM
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Found it!

Email:
universalstudios&[email protected]

Their reply to my request for the DTS disc:

Thank you for contacting us. We have forwarded your email to the appropriate department at Universal Studios. We apologize for this inconvenience.

Please fax a copy of your receipt for the purchase of E.T. Ultimate Gift Set DVD to
fax# 972-293-5900
Attn: Cynthia-Universal Studios Home Video Customer Service.
Please provide us with your mailing address and we will send you the DTS DVD. Allow 4 to 6 weeks to receive your replacement.

Sincerely,

Universal Studios Home Video
Code= E.T.
I am not sure if they will accept your faxed receipt without emailing them first. They might, though! I just don’t know…
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Old 06-18-03 | 02:24 PM
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Dan is the man!! Thanks.
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Old 06-18-03 | 03:50 PM
  #30  
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Will this mean it becomes a 4 disc set?!

I don't have a receipt, do you think an email from dvdsoon.com will do it?
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Old 06-18-03 | 03:53 PM
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Why wasn't the DTS track originally included in the Ultimate Gift Set? Another genius idea of Universal, I guess.
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Old 06-19-03 | 01:20 AM
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Originally posted by DavidH
Why wasn't the DTS track originally included in the Ultimate Gift Set? Another genius idea of Universal, I guess.
Some genius want to put French 5.1 track on the gift set instead on the 2-disc set. Well, a genius monkey, if you ask me.
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Old 07-03-03 | 07:56 PM
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Major props to Dan! I sent the email to the address you posted and received email instructions to fax my receipt to Cynthia. Less than 2 weeks later and I'm happily holding the DTS version of the movie!!! THanks again
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Old 07-08-03 | 09:28 PM
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I sent the fax last Tuesday, and received the discs today ... exactly 1 week later.

Since I had purchased 2 Box sets, and I faxed both receipts, the sent 2 copies of the DTS 1982 version.

Thank you Universal.
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Old 07-16-03 | 12:57 AM
  #35  
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Just to update : I fired off the email, got a reply. I faxed them a copy of my order confirmation from last December. Last week a new DVD of Disc 2 (from the original 2-disc set) came in the mail. Prompt and easy. You've got to hand it to Universal; they do know how to correct their mistakes.

Of course I now have the problem of what to do with the new disc. As I understand it, there's still exclusive content on the box set's disc 2 and there's really no room for the extra disc unless I get rid of the CD soundtrack. I might just download a cover and keep the replacement in the Amray case for easy access to the only version of the movie I ever want to see again.
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Old 07-16-03 | 09:43 AM
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Originally posted by Decker
Of course I now have the problem of what to do with the new disc. As I understand it, there's still exclusive content on the box set's disc 2 and there's really no room for the extra disc unless I get rid of the CD soundtrack. I might just download a cover and keep the replacement in the Amray case for easy access to the only version of the movie I ever want to see again.
That's just what I did!

You might want to try this cover:




Full size (3.1 MB):
http://users.exp.net/hinson/ET-single-custom.jpg


I recently tried to upload this cover onto DVD Cover Art, but it was rejected as it was deemed to be too similar to the original (a custom cover by JoeyOHHHH) with few changes. I emailed them to discuss the cover further, and I thought an agreement had been reached where they were going to post it after all, but I have not yet seen it on the site.

Last edited by Commander Dan; 07-16-03 at 12:15 PM.
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Old 07-29-03 | 05:50 PM
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From: You have moved into a dark place. It is pitch black. You are likely to be eaten by a grue.
Sweet. Thanks for that, Dan.
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Old 12-14-03 | 06:25 AM
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Is Universal still doing this?

I don't have access to a fax. Does anyone know if they will accept a copy sent in the mail?
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Old 12-14-03 | 08:38 AM
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I've got the gift set and never saw much of a reason to get the DTS Theatrical disc...for one since I'll more or less just watch the 2002 version...and the DD on the Theatrical is just fine imo...
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Old 12-16-03 | 05:44 PM
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From: You have moved into a dark place. It is pitch black. You are likely to be eaten by a grue.
I'll second the above question: is it too late to get this? And do you need your receipt?
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Old 12-16-03 | 07:04 PM
  #41  
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Originally posted by folgersnyourcup
Alright, let's please calm down. No need for name calling.
Hey, you shut up, jerk!
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Old 12-17-03 | 02:00 PM
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From: You have moved into a dark place. It is pitch black. You are likely to be eaten by a grue.
*bump* Is this replacement offer still on? No answer at the number for Uni.
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