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Help! My RCA DSS has conked out

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Help! My RCA DSS has conked out

Old 02-26-01, 09:39 PM
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Hello. Both my DSS receivers are only receing signal through odd number transponders!
I live in Chicago, there was a thunderstorm last night, and now I can only get certain channels.
I checked my signal and it is coming through strong on odd transponders but nothing on even.

What is wrong? I have two receivers and both of them are doing this.. Any suggestions?

THANKS! I really need some help here....
Old 02-27-01, 11:03 AM
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The LNB on your dish may have been damaged. Check that out.
Old 02-28-01, 01:51 PM
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If it is not a LNB then it may be your receiver - here is my story.

I have 2 rca dss receivers and one of them stopped receiving about half the channels. I called in to DirectTV and they verified that it was a hardware problem. I then called RCA and they confirmed it was a hardware problem. My units were under warranty so RCA shipped me out a replacement receiver and then I shipped the defective unit back.

2 receivers going bad at the same time sounds funny but you never know. Give directtv and rca a call as they can help identify the problem.

mitch
Old 02-28-01, 07:39 PM
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Thanks.

Old 03-01-01, 01:37 AM
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I wonder if the thunderstorm might have caused the power surge which damaged your DSS.
Old 03-01-01, 09:50 AM
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I had this same problem after a srorm and had to replace a switch.
Old 03-03-01, 03:12 PM
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Just an update, I called RCA and they sent me a free Dual LNB. Installed the dual LNB and everything is working fine.
Thanks for the help.

Dan

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