Important fact about Diamond Vision warranty
05-04-05, 01:22 PM
#1
New Member
Thread Starter
Join Date: May 2005
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
Important fact about Diamond Vision warranty
Hi all,
I own a Diamond Vision DVDV803-03 dvd player. It is a cheap player that i bought about five months ago and it played very well until a few days ago. It just wouldn't recognize DVD's anymore (still played cd's though). I checked in the owner's manual, on page 22 we have what they call the "Limited warranty". The third paragraph states the following :
"Repair service for 90 days from the date of original purchase at no charge for labour and parts. Replacement of your defective unit with either a new, refurbished, or equivalent model at no charge for 90 days from the date of original purchase."
I figured that it was no big surprise considering the unit sold for under $50 cdn.
But here's the catch...
If we go to page 43, we have the french version of the "Limited warranty", aptly called "Garantie limitée". The very same paragraph translates as follows:
"Repair service for 90 days from the date of original purchase at no charge for labour and parts. Replacement of your defective unit with either a new, refurbished, or equivalent model at no charge for one year following the first 90 days from the date of original purchase."
Now, since I live in Canada (and so should you) and french is an official language, I can ask that the french version of the warranty be respected and thus gain 12 months of additionnal warranty !!!
Not bad huh ??
Ciao all, take care !!!
I own a Diamond Vision DVDV803-03 dvd player. It is a cheap player that i bought about five months ago and it played very well until a few days ago. It just wouldn't recognize DVD's anymore (still played cd's though). I checked in the owner's manual, on page 22 we have what they call the "Limited warranty". The third paragraph states the following :
"Repair service for 90 days from the date of original purchase at no charge for labour and parts. Replacement of your defective unit with either a new, refurbished, or equivalent model at no charge for 90 days from the date of original purchase."
I figured that it was no big surprise considering the unit sold for under $50 cdn.
But here's the catch...
If we go to page 43, we have the french version of the "Limited warranty", aptly called "Garantie limitée". The very same paragraph translates as follows:
"Repair service for 90 days from the date of original purchase at no charge for labour and parts. Replacement of your defective unit with either a new, refurbished, or equivalent model at no charge for one year following the first 90 days from the date of original purchase."
Now, since I live in Canada (and so should you) and french is an official language, I can ask that the french version of the warranty be respected and thus gain 12 months of additionnal warranty !!!
Not bad huh ??
Ciao all, take care !!!
05-04-05, 02:45 PM
#2
DVD Talk Hero
Join Date: Dec 1999
Location: Hail to the Redskins!
Posts: 25,295
Likes: 0
Received 49 Likes
on
38 Posts
Originally Posted by konfucius
Hi all,
I own a Diamond Vision DVDV803-03 dvd player. It is a cheap player that i bought about five months ago and it played very well until a few days ago. It just wouldn't recognize DVD's anymore (still played cd's though). I checked in the owner's manual, on page 22 we have what they call the "Limited warranty". The third paragraph states the following :
"Repair service for 90 days from the date of original purchase at no charge for labour and parts. Replacement of your defective unit with either a new, refurbished, or equivalent model at no charge for 90 days from the date of original purchase."
I figured that it was no big surprise considering the unit sold for under $50 cdn.
But here's the catch...
If we go to page 43, we have the french version of the "Limited warranty", aptly called "Garantie limitée". The very same paragraph translates as follows:
"Repair service for 90 days from the date of original purchase at no charge for labour and parts. Replacement of your defective unit with either a new, refurbished, or equivalent model at no charge for one year following the first 90 days from the date of original purchase."
Now, since I live in Canada (and so should you) and french is an official language, I can ask that the french version of the warranty be respected and thus gain 12 months of additionnal warranty !!!
Not bad huh ??
Ciao all, take care !!!
I own a Diamond Vision DVDV803-03 dvd player. It is a cheap player that i bought about five months ago and it played very well until a few days ago. It just wouldn't recognize DVD's anymore (still played cd's though). I checked in the owner's manual, on page 22 we have what they call the "Limited warranty". The third paragraph states the following :
"Repair service for 90 days from the date of original purchase at no charge for labour and parts. Replacement of your defective unit with either a new, refurbished, or equivalent model at no charge for 90 days from the date of original purchase."
I figured that it was no big surprise considering the unit sold for under $50 cdn.
But here's the catch...
If we go to page 43, we have the french version of the "Limited warranty", aptly called "Garantie limitée". The very same paragraph translates as follows:
"Repair service for 90 days from the date of original purchase at no charge for labour and parts. Replacement of your defective unit with either a new, refurbished, or equivalent model at no charge for one year following the first 90 days from the date of original purchase."
Now, since I live in Canada (and so should you) and french is an official language, I can ask that the french version of the warranty be respected and thus gain 12 months of additionnal warranty !!!
Not bad huh ??
Ciao all, take care !!!
