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Inactive account message?

Old 05-19-09, 12:28 PM
  #1  
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Inactive account message?

So I tried to log-in to my account today and get the following message:

"Your account is inactive. Contact Customer Service"

Any idea why it went inactive? I have had it for 2+ years, my last purchase was early this year, and I responded to my director's selection last week.

Anyone get a similar message? Also, I am sure its in here somewhere, but what is the best number to reach customer service? Thanks.
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Old 05-19-09, 01:55 PM
  #2  
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Re: Inactive account message?

I just posted about this in the questions thread.

My situation is the same as yours. Account has been open for years, has semi-frequent purchases and has suddenly become inactive.
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Old 05-19-09, 02:37 PM
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Re: Inactive account message?

the columbiahouse members sites and enrollment sites are down.so your account is probably ok
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Old 05-20-09, 05:39 PM
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Re: Inactive account message?

Just for the record, mine came back this afternoon.
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