DVD Clubs Discuss & Strategize about DVD Clubs like Columbia House

Stupid CH Auto Dialer!

Old 08-06-07, 09:08 PM
  #1  
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Stupid CH Auto Dialer!

Ugh. For the last two weeks I've been getting several calls a day from the same 800 number. Usually I don't pick up, but after repeated calls I started picking up last week to see who the heck was calling me. Unfortunately, every time I answered, whoever was on the other end hung up.

Late last week I got pissed and called the number back, and it was CH! The CSR apologized for the problems with the autodialer, then proceeded to sell me on a special offer, which I declined. Next day, I continued to receive calls from the same number -- 800.825.7854. I called them back again today, and the rep apologized and removed me from the call list.

Anyone else get telemarketing calls from CH?
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Old 08-06-07, 09:17 PM
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I received one last week. The woman informed me that, because I was such a special customer, I had been enrolled automatically in their CD club. I told her that I had no interest in their CD club. There was a pause, after which she asked me, in a somewhat confused and incredulous tone, why I didn't want to be a part of their CD club. I informed her that I downloaded all of my music for free, and then hung up. They haven't called since then.
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Old 08-07-07, 08:32 AM
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When I apply over the phone, I make it explicitly clear to the CSR that I want to be placed on a "do not call" list as well ensuring that they do not give out my e-mail to any 3rd parties (apparently this is another option for them to select).
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Old 08-07-07, 11:31 AM
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FWIW, I use a fake phone number when signing up with Columbia House (the number is an automated recording, so that I don't inconvenience anyone if CH calls it).
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Old 08-07-07, 12:11 PM
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Originally Posted by lizard
FWIW, I use a fake phone number when signing up with Columbia House (the number is an automated recording, so that I don't inconvenience anyone if CH calls it).

That is awesome, i need to start doing that.
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