$5 discount for web orders?
 

i want to re-order from CH even though i cancelled my last account after fulfilling.

but i want to use CVX which requires a PSN i believe (is that the same as the account number)?

is it possible to use the www.columbiahouse.com/webdvd 5 dollars off order thing because it asks for an account number? if i put that in they will know its not my first order, correct?

does anyone understand my problem because its kinda confusing to explain.

You have to use the $5.00 discount on a fulfillment, because the total cost has to be over a certain amount, I forget what that is exactly. But in any event. Enroll on the phone, using your old aco**** number as your psn... and then when fulfilling with your NEW account once approved, whether you ordered online with previous accounts or not, the $5.00 webdvd page WILL subtract $5.00 from your fulfillment web order (as long as the site's not down...)

Could someone direct me to a post with an explanation(sp?) for this $5 off? I tried to search, but $5, web, and off are all too short for search criteria.

Some of the things I "think" I know about it are that it has to be above a certain amount, but if I enrolled online...am I still eligible for this discount?

I just got the $5 off yesterday. Here is what I did.

I joined online at www.columbiahouse.com with CVX using a previous account number as my PSN. I waited to get my 'welcome to the club' email. Then I went to www.columbiahouse.com/webdvd , ordered my 2 fulfillments and got the $5 savings.

(19.95 x 2) 39.90
shipping 4.98
discount -5.00

Total for the order 39.88

Add that to the $17.40 for the enrollment and I spent $57.28 for 8 dvds, average of $7.16 each. Cool. :)

Go to www.columbiahouse.com/webdvd for more info on it.

Also, if you enrolled online it doesn't really count as an online order, so you can still get $5 off on your fulfillment order.

Grrrrr! Having problems again with the $5 discount link: Putting Bourne Identity in cart at $19.95, Sum of All Fears in cart at $21.95 (shows up initially as $10.98 because of current 50% off offer, changing it back to full price for fulfillment via links on checkout page), but when I get to final checkout page Sum shows up again at $10.98 (and Bourne Identity is showing as $14.95; guess that's the funky way it's applying the $5 discount). Have tried taking Sum out, adding it back, doesn't help. Any ideas besides calling it in? Thanks.

Having the same problem. I fixed it before by turning off my Norton firewall but now that doesn't even help. I tried a different computer (no firewall or antivirus) and the Opera browser instead of Internet Explorer as well and no luck. I think CH changed something so the two titles can't be purchased online at full price fulfillments with $5 off.

The discount always shows up as $5 off one of the titles. Don't worry, it still counts as a fulfillment. When you get to the checkout/receipt stage of ordering, the prices sort themselves out. I've used this several times with no problems, and everything counted as a fulfillment.

Can you used this code on a second and third fulfillment even though it says it can only be used on your first web order?

Thanks

If you're talking about second and third accounts, then yes, it can be used again. It couldn't be used for additional orders on one account.

I've gone all the way to the last checkout page, where you click on "place order," and it's still screwed up as described in my post above. Silly web page.

That's not the problem though. The problem is that it's taking the 50% discount off the second DVD so that it doesn't count as a commitment title. Even after you use the dropdown menu to make it a commitment at full price it reverts back to 50% off on the final screen. I had this problem before and was able to get it to work by shutting off my norton firewall but it no longer works now no matter what I do on multiple computers.

Yeah I'm having the same problem with $5 off and Valentine's day special.

Well I clicked back and tried a few more times it finally showed up.

Groundhog Day $21.96 Regular price
Counts towards commitment
2683902






Jerry Maguire $21.96 Regular price
Counts towards commitment
2654804




Subtotal $43.92
Your Special Discount -$4.40
Discount for first time web order -$5.00
Shipping & Processing $4.98
Tax Free


Total $39.50


Pretty sweet.

Lots of people have been having the same problem lately, myself included. If turning off your firewall does not fix the problem, you will have to call your order in. When you call in your order make sure to mention that you were having trouble with the website and you still want to get the $5 off. They will usually tell you that they'll charge you full price, and then you have to call back after the order ships and have a CSR credit $5 back to your cc.

I got it to work. There is a link that says:

Commitment Status how does this work?
You have to buy 2 at regular price before 01.31.2005
Want to buy more DVDs from this order at regular price? Choose how many and there is the link. Then I hit recalculate when I went to the next page and boom... both were fulfillments.

..wish mine was tax free :(

For those having problems, hit the recalculate button a few times -- after telling it to add 1 more to full price. I had to hit it twice to get the full price to show up for both, the first time it just switched the two.
Hope it works for you

If you already tried to disable your firewall, but it still didn't work, I think it's the website programming problem.

As I've noticed, this problem occurs only when someone places order for ONE pre-order title and one (or more) available title(s). I believe the programmers write their code to force the pre-order title's price to its sale price (at $19.95), if you order it before a specified date. But it mistakenly forces all the prices of all the titles in the cart to their sale prices.

Until they fix this, I don't think we have any choice. If you don't want to call CSR, one trick is to order BOTH items as pre-ordered.

I've been having this problem with orders containing only items currently available (no pre-orders in order).

I've also encountered this problem, and "fixed" it the same way you did, but it STILL reverts to one at sale price on the FINAL checkout page, where you 'click' to "place your order."


See my reply above.

This is a different issue than what I was suggesting. As many members mentioned it before, one solution (that might work) is to disable your firewall and pop-up stopper software or to change your browser.

What I said was for those who didn't think the problem was caused from any of their software.

I'd already tried the firewall/browser etc. fixes; didn't help. I sent them an e-mail through the help page and am awaiting a response; this does indeed seem like a programming bug that needs to be fixed by CH.

Edit: In the interest of providing as much info as possible for anyone that might be able to find a technical workaround for the pricing problems we're encountering, I should clarify what I was saying previously: I've had the same "reverting to sale price" problem with orders containing (1) a pre-order and a regular-price available title; (2) a pre-order and a Valentines-day-promo title; (3) 2 pre-orders; (4) a regular-price available title and a Valentine's-day-promo title; and (5) 2 regular-price available titles. Seems to me that CH has royally scrambled their online ordering system. Silly CH.

I did notice that you cannot have two new releases for the $5 off. Some may have already known that. The two movies have to be non-new releases to get the discount. Yet, if you do a pre-order and a new release, no problems.

I think that this problem is related to the promotional offer.
I have two newly opened accounts. One has 50% off and the other 40%. I added two pre-orders to both. With the 50% off account, the second pre-order is automatically price 1/2 off in the cart; but the 40% account, both DVD are at $19.95 (therefore cannot have them at pre-order). At checkout, for 50% of account, only 1 counts as commitment other one is 1/2; with 40% account, both count as commitment.

If you have trouble getting the promotions on your account to work with the $5 off web site I suggest calling CH, explaining the problem, and seeing if they can help. I have done this successfully before. A variant of this approach is to call them and ask for "web support". It has been reported that the web support folks are very helpful.

Now both of my accounts have the 50% off deal; therfore I cannot order a second DVD at commitment price :(

The webdvd thing says the minimum is $30, is there anyway to order a $29.95 title and get the $5 off? I think the first Simpsons season would be a pretty good fulfillment for me.

it's recommended that you purchase both fulfillments on the same order for several reasons: 1) shipping is cheaper ($2.99 for the first, $1.99 for the second) and 2) 2 fulfillments will always be over $30 so that you can take advantage of the $5 off coupon.

First of all, as Dabaomb said, it is highly recommended that you order both of your fulfillments at the same time to reduce shipping cost and qualify for the $5 off discount. Also, don't forget that CH rips you off on shipping for box sets. Shipping on a 3 disc set is $5.99 according to the faq (Section II, number 5, part C).

Secondly, your post seems to imply that the Simpsons S1 set is $29.95 through CH. I don't have an open account, so I can't log in, but the data miner file lists the price at $39.98 (it might be a mistake, though).

If the CH price is $29.95, then the averaged-out equivalent cost would be $20.16 shipped (which is a good deal compared to the lowest price on dvdpricesearch of about $25 shipped). If the CH price is $39.98, then the averaged-out equivalent cost is $30.19, which is a bad deal compared to dvdpricesearch.

My DVD miner ignores the sale price on the sets because it can vary by member.

FWIW, I am showing a $27.95 price for The Simpsons: Season 1 in an unfulfilled account (sale code 846103). Shipping is $5.99 (and still an additional $2.99 for the next title ordered). This would be a good one for the next free shipping promotion if the price stays in this range.

Wow, I didn't know that they still charge you $2.99 shipping on the second title when you order a box set. That sucks, but it only raises the price by a buck. If the sale price is $27.95, that's $2 less than I figured (for the $29.95 calculation), so the final averaged-out price is $19.16 shipped, if it's bought as a $27.95 fulfillment (along with a $19.95 fulfillment in order to qualify for the $5 off discount) to a CVX account.

As Lizard said, it would be a lot better if you wait a couple of months for the next free shipping promo. You could then add a 40% off $14.95 title ($8.97) in order to qualify for free shipping, which would then save you $9 in shipping charges.

I had this same problem today of not being able to use the $5 off coupon over the internet. I called customer service phone number and they were able top take care of everything for me. Needless to say I am one happy customer.

Help. I'm trying to place an order buy it's not applying the $5 discount. Any ideas???

call up CH and explain your situation.

Same thing just happended with me. Called up the CS and was transferred to the "web assistance department." The $5 coupon was taken there. I am a happy customer again.

Yeah, it doesnt seem to be working on the web. Strange...

Although she tried transferring me to the "web specialist" (who didn't answer) she proceeded to give me free shipping and no tax. :thumbsup:

well looks like this got answered eventually. It is simple to get the $5 off. You don't even have to try it on the web, just ask over the phone, so far I have not been turned down yet.

Since I have CRS, I lilke to keep this in the first two pages.

BTW, I recently cancelled an order than could not get this to work again on the same account. Placed my order, emailed them, got my discount directly. No hassle.

I ordered:

Man On Fire - $19.95
THX-1138 - $19.95
Sub-total= $39.90

Shipping: $4.98
WEBCoupon - $5.00
Tax: $2.40

Grand Total - $42.28

Not too shabby. 2 Fulfillments and I'm thru with them!