Full Moon 50% off Sale (2-13-13) - (2-18-13)
02-14-13, 06:29 AM
#26
DVD Talk Platinum Edition
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
I used my $75 in gift cards for:
Subspecies Blu-ray box set
Puppet Master Blu-ray box set (I was just going to get PM 2 and 3 but as someone mentioned they raised the price so it made more sense to get the set)
Puppet Master X Blu-ray
Bad Channels DVD
Total after shipping came to $75.20, so for $30.20 out of pocket, I got 7 BDs and a DVD, I'm OK with that. I wanted to get a Puppet Master shirt but they didn't have my size in stock.
Subspecies Blu-ray box set
Puppet Master Blu-ray box set (I was just going to get PM 2 and 3 but as someone mentioned they raised the price so it made more sense to get the set)
Puppet Master X Blu-ray
Bad Channels DVD
Total after shipping came to $75.20, so for $30.20 out of pocket, I got 7 BDs and a DVD, I'm OK with that. I wanted to get a Puppet Master shirt but they didn't have my size in stock.
02-14-13, 10:01 AM
#27
DVD Talk Hall of Fame
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
Usually it's a lower discount but last year they had a free gift at one point. Another year they did free shipping and also included 2 free mystery DVDs with each order. If you did separate orders of 1 DVD, you got 2 extra DVDs in each order.
I'm mainly passing because I have their new stuff already, so I'm just waiting till the end of the year to burn off my credit. The $100 werewolf nazi replica is tempting but I'm fine without it since I don't have any more space for replicas and stuff like that.
I'm mainly passing because I have their new stuff already, so I'm just waiting till the end of the year to burn off my credit. The $100 werewolf nazi replica is tempting but I'm fine without it since I don't have any more space for replicas and stuff like that.
02-19-13, 12:03 PM
#29
DVD Talk Legend
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
They contacted me about one of the T-shirts I ordered. Apparently it is out of stock. So I took that opportunity to ask about the shipping fiasco again. Naturally, no response...
02-19-13, 06:09 PM
#30
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
^ Same here. One call and two e-mails later, I still haven't heard back. I even tried contacting Charles Band on Facebook and got a reply that it might take a day or two to receive a response about the order. That was five days ago. 
If they can't (or won't) change my shipping speed, fine. I won't be pleased, but it's their choice. However, the lack of communication does bother me. I realize it's a busy time right now and Full Moon is an independent oufit, but it's a tad bogus that it takes them this long to reply to customers. Pair that with the ridiculous shipping rates and I'm not eager to buy anything else from them.
If they can't (or won't) change my shipping speed, fine. I won't be pleased, but it's their choice. However, the lack of communication does bother me. I realize it's a busy time right now and Full Moon is an independent oufit, but it's a tad bogus that it takes them this long to reply to customers. Pair that with the ridiculous shipping rates and I'm not eager to buy anything else from them.
03-01-13, 05:48 AM
#34
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Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
Got mine yesterday- they put the $31 they charged me for shipping 11 dvds towards Priority mail which was nice.
03-01-13, 05:53 PM
#35
DVD Talk Legend
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
I didn't get my order yet. But there was 1 item they couldn't fill, so it probably delayed things. Did anyone who ordered before they fixed the shipping successfully get a shipping adjustment yet?
03-02-13, 08:27 PM
#36
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
^ No, I think they're just ignoring us at this point. I've called them, sent three messages through the "Contact Us" form and tried to get a update on Facebook (twice). I've received no direct answer about my request.
I ordered a replica, so that might be what is delaying my order. They've now had two and half weeks to inform me about changing the shipping rate, so I'm not convinced they plan to do anything about it at this point.
I ordered a replica, so that might be what is delaying my order. They've now had two and half weeks to inform me about changing the shipping rate, so I'm not convinced they plan to do anything about it at this point.
03-03-13, 01:30 AM
#37
DVD Talk Hall of Fame
Thread Starter
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
^ No, I think they're just ignoring us at this point. I've called them, sent three messages through the "Contact Us" form and tried to get a update on Facebook (twice). I've received no direct answer about my request.
I ordered a replica, so that might be what is delaying my order. They've now had two and half weeks to inform me about changing the shipping rate, so I'm not convinced they plan to do anything about it at this point.
I ordered a replica, so that might be what is delaying my order. They've now had two and half weeks to inform me about changing the shipping rate, so I'm not convinced they plan to do anything about it at this point.
03-25-13, 05:11 PM
#39
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
I only just received a (partial) shipping notice from this sale. They never bothered changing the shipping speed to standard after I was told on the phone that they'd make a note about it. Normally, I'd understand -- but they had over six freakin' weeks to fix the issue. This was after two phone calls and six messages sent (three through the website, three through their Facebook wall). I was just ignored on every front by these guys. Never again, Full Moon. You've lost a customer and a fan.
03-26-13, 06:44 AM
#40
DVD Talk Platinum Edition
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
I received the DVD instead of the Blu-ray of Puppet Master X, I sent them a message once and was ignored, sent them another one received a reply on February 25 saying they would send the Blu-ray out 'today' but I still haven't received it...
04-03-13, 03:05 AM
#41
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
I received everything except my Blade replica. They included a letter stating that their last shipment of replcias were of low quality and they need to have them redone (no timeframe is given for when they will ship to customers). Considering my main reason for placing the order as soon as the sale went live was to ensure that the friggin' replica didn't sell out, I'm now doubly pissed that they didn't change the shipping to standard and refund me the difference for their ridiculous priority rates.
Honestly, I've gotten some shitty service in the past -- but these guys flat out lied to me. Their communication is the worst I've ever experienced. Don't tell a customer something will get taken care of and then ignore them when you don't follow through. It's like they want to lose customers.
Honestly, I've gotten some shitty service in the past -- but these guys flat out lied to me. Their communication is the worst I've ever experienced. Don't tell a customer something will get taken care of and then ignore them when you don't follow through. It's like they want to lose customers.
04-03-13, 08:35 AM
#42
DVD Talk Limited Edition
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
I received everything except my Blade replica. They included a letter stating that their last shipment of replcias were of low quality and they need to have them redone (no timeframe is given for when they will ship to customers). Considering my main reason for placing the order as soon as the sale went live was to ensure that the friggin' replica didn't sell out, I'm now doubly pissed that they didn't change the shipping to standard and refund me the difference for their ridiculous priority rates.
Honestly, I've gotten some shitty service in the past -- but these guys flat out lied to me. Their communication is the worst I've ever experienced. Don't tell a customer something will get taken care of and then ignore them when you don't follow through. It's like they want to lose customers.
Honestly, I've gotten some shitty service in the past -- but these guys flat out lied to me. Their communication is the worst I've ever experienced. Don't tell a customer something will get taken care of and then ignore them when you don't follow through. It's like they want to lose customers.
04-03-13, 09:22 AM
#43
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Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
Anything involving a replica is bound to be shady. Time, price, quality- and I have 5 of them.....it's amazing how poorly a company can be run and still have loyal fans. I'm just as guilty and I don't know why I continue, lol. Any other studio and I would've quit watching/buying a long time ago. There's just something about FM and Charlies shenanigans!
04-03-13, 10:32 AM
#44
DVD Talk Hall of Fame
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
I received everything except my Blade replica. They included a letter stating that their last shipment of replcias were of low quality and they need to have them redone (no timeframe is given for when they will ship to customers). Considering my main reason for placing the order as soon as the sale went live was to ensure that the friggin' replica didn't sell out, I'm now doubly pissed that they didn't change the shipping to standard and refund me the difference for their ridiculous priority rates.
Honestly, I've gotten some shitty service in the past -- but these guys flat out lied to me. Their communication is the worst I've ever experienced. Don't tell a customer something will get taken care of and then ignore them when you don't follow through. It's like they want to lose customers.
Honestly, I've gotten some shitty service in the past -- but these guys flat out lied to me. Their communication is the worst I've ever experienced. Don't tell a customer something will get taken care of and then ignore them when you don't follow through. It's like they want to lose customers.
04-03-13, 10:35 AM
#45
DVD Talk Hall of Fame
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
Anything involving a replica is bound to be shady. Time, price, quality- and I have 5 of them.....it's amazing how poorly a company can be run and still have loyal fans. I'm just as guilty and I don't know why I continue, lol. Any other studio and I would've quit watching/buying a long time ago. There's just something about FM and Charlies shenanigans!
The battle damaged Jester is easily the worst, mostly because the face looks nothing like Jester. The clothes are ok but the face is just so off.
04-03-13, 11:29 AM
#46
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Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
Totem was the last one I got. Love the detail and paint, but it may as well be made out of glass. The forearm arrived loose, and when I pulled it out of the box it came off the arm rod and literally shattered. Glued it back together cause I wasn't interested in waiting another 10 months for a new one.
Right now he's laying on his back, cause standing he leans forward in the stand and the material he's made of has some give- I knew he'd facedive to the floor when I wasn't around and obliterate.
How do you have yours standing?
I agree on Jester- weakest of the ones I have.
Right now he's laying on his back, cause standing he leans forward in the stand and the material he's made of has some give- I knew he'd facedive to the floor when I wasn't around and obliterate.
How do you have yours standing?
I agree on Jester- weakest of the ones I have.
04-03-13, 05:09 PM
#47
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
The replicas are done by a single guy over in Asia, I think China. He does them by hand, so that explains why there's a delay. The guy doesn't have them pre-made by the time the order arrives. I'd actually give them credit for not sending the bad ones out and making him do new ones.
04-03-13, 06:29 PM
#48
DVD Talk Hall of Fame
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
I agree with you there. I got a little pissed with Ooga Booga. The DVD has a sticker on the wrapper that says there's a free digital copy and the insert says you can use the code to get a free digital copy of any movie at their grindhouse site. I use the code and then you find out that to them, digital copy = 3 day rental.
I still have some credit to burn up this year but I'm basically at the point where if I buy anything, it'll just be restored blu-rays of their old films. For whatever reason, those have been coming out great compared to the quality of other stuff. I'll also probably order them from Amazon too, since they sell the stuff there and shipping's cheaper. You can also usually get the stuff new from a marketplace seller and even after shipping, it's less than just the item from Full Moon.
I still have some credit to burn up this year but I'm basically at the point where if I buy anything, it'll just be restored blu-rays of their old films. For whatever reason, those have been coming out great compared to the quality of other stuff. I'll also probably order them from Amazon too, since they sell the stuff there and shipping's cheaper. You can also usually get the stuff new from a marketplace seller and even after shipping, it's less than just the item from Full Moon.
04-03-13, 07:13 PM
#49
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
Nah, Full Moon is now on my shit list. I own all the films I want from them at this point anyway. The only way I'll give them any more support is if they finally get Ted Nicolau to direct Subspecies V and don't shoot it on a cheap digital camcorder.
Last edited by joe_b; 04-03-13 at 07:45 PM.
04-08-13, 12:40 PM
#50
DVD Talk Legend
Re: Full Moon 50% off Sale (2-13-13) - (2-18-13)
I received an incorrect t-shirt. They did replace it and send me the correct one, and didn't even ask for the wrong one back. Perhaps my CS experience was lucky. That being said, with their shipping fiasco, I don't plan on ordering directly from them again unless they offer free shipping. I just wanted to use up my Evergreen GC. Now that it's wiped out, I'm done...
