joltman

FYE.com (same stock and similar prices as secondspin.com and wherehouse.com) currently has a code for 25% off of Used DVDs:USED25DVDROK
You get free shipping if your order is $25 (actually, only the pre-discount price has to be over $25). I don't see an expiration date.

cavie2002

Thanks, might give this a shot

Cocophone

What is the easiest way to look at all their dvds on one page? I hate going from page to page of 25 dvds to a page.

bubba111

Just a quick word of warning -- FYE's customer service is THE WORST. They share the same stock with Secondspin; I would wait if at all possible to order using one of Second spin's 20% FS sales.

If there is a problem with your order, I have found Secondspin's customer service quick and very helpful. With FYE it is like pulling teeth.

Some differences:
-damaged items: Secondspin will usually send a replacement free of charge, and allow you to either keep or send back the item free of charge; FYE will not send a replacement and will require you to pay return shipping
-incorrect items: Secondspin: same as damages items; FYE will not send a replacement and though I was told they would reimburse return shipping charges, they on occasion have not and I have had to contest with my credit card

That said, sometimes I chance an order from FYE. But caveat emptor most definitely applies.

joe_b

This is ridiculous: I just tried to buy three out-of-print DVDs. Got to the final checkout screen and everything looked good. Then I clicked 'Place Order' and it only shows two of the DVDs I ordered on the confirmation page. The total was still the same as it was before, but one of the items was dropped. I received the confimation e-mail and it also lists only two of the DVDs I ordered.

I check the website and the missing used item is still listed for sale. Thank goodness they had a 'cancel unshipped items' option, but I'm very hesitant to attempt making this order again. Anyone placing an order with them should look carefully to ensure it went through properly.

gogogadget

So are you able to return the used merchandise to the FYE stores if defective?

Jaymole

Coupon can't be used for blu-ray's

jewellrunner

I've had the same problem with FYE's customer service. What a horrid policy. But this is too good a deal to pass. (I'm ashamed of myself.)

bubba111

AFAIK you cannot make any returns NEW OR USED to FYE stores.

chuckydj

Good coupon. Prices too high though.

joe_b

I've almost given up on things going smoothly with FYE:



Since when does KY sales tax (6%) on what should be $23.95 after discount come to $3.35?

Anyone else having this trouble on their site?

moonraker

Same problem here -- sales tax is messed up. It's charging me about 16% sales tax when it should only be about 8%. I wonder if calling them will help?

joe_b

Well, they fixed the glitch - but now the code it DEAD. Thanks, FYE guys.

Granted, I should probably just forget it - but they currently have a 20% code going as well. The used DVDs I'm considering are all priced at least a dollar less than SecondSpin, so I doubt I can find them cheaper outside of a pawn shop. But their customer service never even responded to my e-mail, so I'm not very eager to give them anymore of my business.

servewithchips

Too Bad the 20% code is not working

servewithchips

Oh wait, I just realized they just have the code written 2 ways, and one of them is wrong. Its 20usedmay not used20may.