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Originally Posted by ichii
(Post 9104523)
My order also got cancelled, I was left with some fillers I added to get the free Ship. Does anyone know how to cancel the order beside emailing/calling them?
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Originally Posted by toldawg128
(Post 9104546)
My order status is currently "In process" :fc:
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My three items are all listed as in process... here's hoping it goes through
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After reading all of these posts & seeing my account, not sure what my order status really is anymore. Placed order on 11/30. Hours later I get cancellation emails on all titles in my order. Titles are still listed on site, so I re-order. That order stayed, but titles were all listed as "Backorder". They stayed that way until just an hour or so ago - where they are now showing "In Process". Go figure. :confused:
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Originally Posted by runner001
(Post 9104728)
My order are all listed as backordered. However, if you try to search for any HD DVDs, you come up empty. They've removed them all, as per BigNathanB's request. ;)
I called to inquire about what "backordered really means for an item that is discontinued. The rep said that they probably won't be getting any more in. http://i288.photobucket.com/albums/l...ackordered.jpg Sorry, I had a few minutes to kill! |
So one out of two of my three disc orders have been cancelled. But the first one has been changed from backordered to in process I believe. This has me so confused as whether I may receive anything! I don't have high hopes though.
These discs really may as well be characters on Lost with Borders being the Island! Three of my discs are now dead, and the other three are still who knows what the heck is going on! |
And there we go. Checked my email this morning and ALL of my orders have now been cancelled.
I'm not really angry at not getting in on the deal, if there was even one to begin with, I'm angry at the stupidity of leading thousands of people to believe they may have gotten one and the fact that their web site is happening in 2008, not when the web first became big. You'd think that this day and age web sites would be connected to databases that tell you when things are out of stock and prevent you from buying more. Nope. Not Borders, who prices box sets at this price and didn't expect this mess to happen. Any idiot could have warned them. I'll bet someone did and the corporate mindset ignored the individual. Well, Borders, you could have had your first sale ever from me. Now you'll have to wait until you actually have a REAL deal! Good luck selling your 10 dollar non box set hd dvds! |
My disappearing order is back on my order status list, says "in process".
No cancellation emails yet, but I expect them any minute. I had the first 5 seasons of Sopranos on DVD, was debating on selling them for the box set. Getting these delivered would erase that box set temptation. |
My disappearing order is back on my order status list, says "in process".
No cancellation emails yet, but I expect them any minute. I had the first 5 seasons of Sopranos on DVD, was debating on selling them for the box set. Getting these delivered would erase that box set temptation. |
Mine got canceled as well.....grrrrrr especially since I went ahead and ordered the venture HD-DVD player....and I really wanted that Planet Earth....
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still in-process for me, and theres been an initial charge to my visa. only ordered planet earth
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My Sopranos order still says "in process". *fingers crossed*
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Originally Posted by Mr. Cinema
(Post 9105693)
My Sopranos order still says "in process". *fingers crossed*
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I ordered the Shrek the Third HD-DVD for $9.98 just to up my order to $25 for the free shipping, but I got an email today that the HD-DVD was no longer available and was canceled from my order, but nothing about the other DVD. I hope they still give me the free shipping, since that was what I really wanted anyway.
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My 2 copies of Royal Space and Freedom #1 "shipped' today from Borders.
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I spoke to Borders customer service as they cancelled 15 out of my 16 orders. I didn't even realize I had selected 'Talk To Me' as one of my orders - and lucky me - it was the one that shipped. *sigh*
Customer service gave me the 'once stock ran out, and inventory caught up the outstanding orders were cancelled' line. I'll be interested to see if folk are lucky enough to get any of the good titles shipped. If there even was any stock to begin with. |
Originally Posted by videoguy
(Post 9105541)
And there we go. Checked my email this morning and ALL of my orders have now been cancelled.
I'm not really angry at not getting in on the deal, if there was even one to begin with, I'm angry at the stupidity of leading thousands of people to believe they may have gotten one and the fact that their web site is happening in 2008, not when the web first became big. You'd think that this day and age web sites would be connected to databases that tell you when things are out of stock and prevent you from buying more. Nope. Not Borders, who prices box sets at this price and didn't expect this mess to happen. Any idiot could have warned them. I'll bet someone did and the corporate mindset ignored the individual. Well, Borders, you could have had your first sale ever from me. Now you'll have to wait until you actually have a REAL deal! Good luck selling your 10 dollar non box set hd dvds! |
Originally Posted by iamiam
(Post 9105876)
Personally, I never expect any of my orders from Borders to ever ship so when I do get one or two, I'm happy.
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Zodiac, Beowulf and Black Snake Moan all canceled- CC not charged. Damn-these were the last titles I really wanted too!
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cancelled here as well
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All of mine cancelled (sopranos) except Planet Earth
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I ordered these yesterday morning:
Battle Star Galactica S1 Wings of Honneamise Planet Earth Backorder last night, and now "In process" with a pending charge to my card. I'm not expecting this to go through, but I can hope. Well, cross my fingers anyway. |
Atonement shipped, still in process on Royal Space Force- ordered early sunday afternoon
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Both Sopranos HD DVD canceled. Wings Of Mayonnaise was canceled as well.
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Borders really outdoes themselves time after time. They really have gone to s**t. For my first order from early on in the sale of The Sopranos 1 and 2 and Planet Earth, The Sopranos sets were cancelled, PE is still processing. I then called and had a CS agent reorder The Sopranos sets for me, and that order is still processing. But I would be shocked if we get any of these box sets.
After all this time, if I click through to the Sopranos sets from my order history, it still indicates shipping in 24 hours and allows you to add it to your cart. Yet they've been cancelling everyone's orders and telling people it was a price mistake. They are truly terrible. |
The Fountain and Ant Bully just shipped for me, I've got a bunch more on order including all the box sets and status still shows "In Process".
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What a Joke
Just had both Sopranos and Best of HD cancelled. This is such a joke. I ordered these like 3 days ago and am just receiving emails. Won't be ordering anything from Borders in the future.
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Has anybody who ordered Planet Earth received a shipping confirmation yet?
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Amazon has Planet Earth for $19.99
It's $10 more expensive, but at least you'll get it.
http://www.amazon.com/Planet-Earth-C...8424577&sr=1-3 |
Originally Posted by jsz1002
(Post 9111430)
Has anybody who ordered Planet Earth received a shipping confirmation yet?
Originally Posted by Sweet Baby James
(Post 9111555)
It's $10 more expensive, but at least you'll get it.
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Has anyone tried seeing what any HD titles ring up as in store?
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My order got cancelled on tuesday, ordered at Frys and got it today.
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Originally Posted by TimTucker
(Post 9111923)
Has anyone tried seeing what any HD titles ring up as in store?
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It's $10 more expensive, but at least you'll get it. http://www.amazon.com/Planet-Earth-C...8424577&sr=1-3 |
Can't believe I've used this image twice in two days, for two different companies. Oh well. Truth hurts.
http://img399.imageshack.us/img399/2...etardedev5.jpg |
Originally Posted by Sweet Baby James
(Post 9112060)
It's now $29.99 and out of stock. I hope that you got your order placed in time, Andrigaar.:)
I moved it to the cart and it the order followed through, but we'll see what happens. |
I finally called today... I have Battlestar, Planet Earth, and Heroes all "in process" status... my Sopranos was previously cancelled... the friendly girl I talked to advised me that in process means backordered and since they aren't going to get any more in, I shouldn't expect to ever see them... she wanted to cancel my order but I told her to just leave it pending and let the system cancel it when it does... she said it would continue to periodically authorize that amount on my credit card and I said that was ok as long as there was no charge until shipping...
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Yeah, my Sopranos are still In Process but I'd be shocked if they ever are shipped. And BS about it being backordered, I ordered mine fairly early so I think either they didn't have that many (like less than 20 or something) or they're just not going to ship them at all (and maybe send them back to the studio).
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my planet earth went through... they charged me and then I got the email saying my order was canceled and that I wasnt charged... I am still waiting for the charged to be credited back from borders.
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Got my 2 Royal Spaces and Freedom voL 1 Today!
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