jwstl

Use BVE4299X for 33% off any item. It's good through the 27th.

JohnIan

It's over, corrected. But it's buggin' me. That 'what if'.

Last Thursday (22nd) I took a look at my BofA visa account, I saw something odd.

A charge for $6.51 from Boarders.com (charged on the 21st). I don't remember ordering anything or visiting their store (it's far from me). In fact that last 50% off coupon deal was the very first time I ever ordered anything from Boarders (three DVDs). And all of them arrived weeks ago.

So I call customer service and ask what the charge is for? They have no answer; saying wait a few days and see if goes away. Which it did yesterday.

I've ordered from Wal-Mart, Amazon, Best Buy, Deep Discount and Overstock to name a few and that has never happened before. Okay yeah, it's all good now, but is that normal for Boarders? Random charge?

whotony

Who are you talking to?

JohnIan

The group.

movielib

Maybe because you bought the DVDs from Borders.com and the charge was from Boarders.com. Did you stay a night at the old rooming house in Dodge City or something?

joe_b

I ordered several items from Borders last month with the 50% off coupon. All were received weeks ago and appeared on my last billing statement. Last week, I suddenly see $240 in pending charges on my credit card.

I alerted my credit card company that I had nothing on order that would account for such a large preauthorization. Thankfully, the pending amount has gradually decreased throughout the week and no actual charges have been posted -- but reading your message makes me think Borders could have been to blame. Maybe something happened with their system that caused multiple reauthorizations for purchases that were already billed? I can't really be sure, but this situation has gotten me very suspicious -- I've been monitoring my account like crazy these past few days.

JohnIan

Thank you.

This is good to know.

joe_b

I spoke too soon -- a charge just went through from Borders for $13.33. I ordered nothing that cost that amount and had no pending backorders with them.

This is completely unacceptable. I'm contacting these bozos ASAP. Hopefully the charge will be refunded as it was in your case, but this should never have happened - PERIOD. I'll have to contact my CC company tomorrow, but they'll probably advise me to wait until the billing period is over to dispute this unauthorized charge.

EDIT: Okay - turns out, I'm the bozo. I just got a shipping notice and realized this was indeed a legitimate charge -- for a Media Blasters box set I ordered in JANUARY... no wonder I'd forgotten about it.

This box set was out of print anyway, so after two months on backorder, I just assumed it would never ship. So that's a relief... but it still doesn't explain the $240 in pending charges that popped up last week.

rmw650

Contact your CC company to officially verify and account for all those charges.

joe_b

It was a pending charge that has fallen off already, so I'm not certain my CC company would have a record of where the authorization was coming from. But it is still bugging me, so I'll definitely give them a call.

Preterite

Sooooo... Any coupons for this weekend? I will be a-wandering, and it's always good to have a couple of print-outs in the hip pocket if I stumble across a Borders.

jwstl

I don't think a day goes by without there being an active Borders coupon. Here's a 30% off list on one item in store and online coupon. And code BAV9648A will get you 33% off list on one item online.

JohnIan

This is from the July 4th (2011) issue of Home Media by Erik Gruenwedel...
I haven't used Columbia House since I was in my teens, cassettes.

whotony

Thanks for the update.

Paul1957

Single-Disc DVDs 40 % off list price

Limit 2. Single- and double-disc only. Excludes box sets. Selection varies by store. While supplies last.

http://www.bordersmedia.com/coup/201...id=SA_20110715

drmar35mm

Looks like Borders is close to extinction. Many reports in media today about strong chance for liquidation.

rmw650

Future of this company is supposed to be decided upon next week...thinking they'll be done.

Zbu

The rumors are true.

Last Sunday I headed into the main store in Ann Arbor before going over to Top of the Park and there was a lot of stuff on clearance. Downstairs they had most of their DVDs at the normal exaggerated prices and upstairs was pretty much cleared out. Sadly, they were trying to cover this by having a 'coming soon: community free space' along with some newly painted walls. But then there was more clearance signage for CDs and the like. They still had a lot of books, but a lot of shelves were emptier than usual.

If you want something from Borders, you might want to get it soon. If you have a chance to get your Borders Plus Membership refunded, do it immediately. The place is a sinking ship.

Kevy

Any news updates on Borders?


Ordered Grindhouse Blu-ray for $5.11 on Friday (after rewards plus, 30% coupon, and ten dollars in borders bucks). Hopefully this ships and there
are no problems.

drmar35mm

Borders is dead. Just reported on NBC Evening News. Stick a fork in it.

rmw650

No surprise there...just overpriced stuff, low quantities and they just got beat out by Amazon. Will B&N be next?

Kevy

Just checked and my order is "in-process".........placed on Friday
allegedly "in-stock-ships in 24 hours".......LOL


Anyone know if there is any type of recourse a consumer can take who
has bought their now worthless "Plus Rewards" membership in the last
month or two? Or is it a consumer life lesson at this point?

jwstl

Life lesson most likely. It was common knowledge they were hanging on by a thread so any purchase was a risk.

Aphex Twin

You can purchase Borders gift cards online, but I do not suggest doing so: http://www.borders.com/online/store/BGIView_giftcards

GMan2819

If you bought it within the past 30 days, you should still be able to cancel it. Otherwise, your only other recourse is to dispute it with your credit card company.

Since the store doesn't officially liquidate until Friday, I tried to upgrade my membership yesterday to get the coupons and $10 in Border's Bucks but the manager wouldn't let me.