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-   -   Amazon Price drops on Universal on HD DVD (https://forum.dvdtalk.com/dvd-bargains/526635-amazon-price-drops-universal-hd-dvd.html)

kenbenobi 03-04-08 05:44 PM

Universal apparently didnt drop the MSRP on Battlestar Galactica S1. I'd love to see that hit $40 or less...

stonewall 03-04-08 06:27 PM

These prices are getting closer to my buying price.

Enough already, just blow the darn things out for $7.50 and I will buy buy buy!

eb3604 03-04-08 09:43 PM

The only thing I worry about is Amazon bumps prices when things get hot. I fear that if Amazon has them at $7-9, a lot of people would jump on it, and they would bump prices up to 12-15.

RoyWilbury 03-04-08 09:50 PM


Originally Posted by dhmac
I got the luck this time, so almost $6 back!

Many have mentioned that it really is a crapshoot when it comes to refunds on price reductions with Amazon, and that has been my experience as well.

The one way that you should definitely get a refund based on their own "Post-Order Price Guarantee" is if you buy an item on its own (not part of any other promotion, such as a BOGO), and the price on it drops within 30 days from the day the item is shipped to you. That part is also a key. The 30 day timeframe is from the date the item is shipped out to you (as opposed to the day you order it or the day you receive it in the mail).

Others have received refunds on circumstances that aren't technically covered under the Post-Order Price Guarantee, such as BOGO's (either in terms of buying something through a BOGO and the price going down, or vice versa, etc.) or price drops that occur after that 30 day timeframe.

I've generally had bad luck with getting anybody at customer service to give me a refund on anything that falls outside of their guidelines. When I bought my HD-DVD player on Amazon and got 10 total free HD-DVD's (which included the 5 mail-in titles, the 2 included in the box, and 3 free that I picked from a list from Amazon themselves) and then saw Amazon's deal switch to 12 free discs (meaning being able to choose 5 instead of 3 from Amazon's list for free), I tried to get the extra two but they turned me down, even though somebody else bought their player at the same time I did and asked for and got the two extra titles. A change in free discs being offered is technically not a "price drop" of course.

However, just recently I had an interesting experience. I placed an order that shipped in mid-January, and among the things I ordered were two HD-DVD's, one Warner title and one Universal title. Just a few days ago, I saw that the Warner title had dropped in price, and I asked for a refund, and I actually got it! I was amazed. Just today, only a few days later, I asked for a refund based on the price drop of the Universal title that I bought on the same order. They turned me down. So perhaps it really just come down to what customer service person reads your claim. I dunno. I'm of course tempted to write back and tell them that I got a refund from another title in the very same order, but for all I know, they'll write back and thank me for alerting them to that, and promptly take back the first refund! :)

The only thing I'm unclear about on the Post-Order Price Guarantee is if the price drop you request a refund on has to be in effect at the time you ask for the refund, or if the price drop simply has to have occured at some point. In other words, if you buy an item for $20, then see it at $10, but then before you get a chance to ask for the refund, it goes back to $20, can you ask them to give you the refund based on the price it was once at but no longer is? I would certainly hope yes, because they can certainly check their records on every price adjustment they make to every item.

In fact, that may well be how I got the refund on the above-mentioned Warner title. It may well have dropped in price right before my 30 day window was up, and that may be why they granted the refund after that 30 days.

When I asked for the refund on the second title today, the Universal title, the price had already gone back up from $11.95 to $14.99. They didn't cite that as the reason for turning down the refund, though. They only cited it being past the 30 day limit. But they clearly send form-letter sorts of things when they respond to these requests, because the explanations of granting or turning down refund requests often include extraneous information that doesn't apply to my order, such as informing me that they can't grant refund requests on orders placed with other merchants selling through Amazon.

At this point, I just ask and see what happens. If the item definitely falls within their guidelines and they don't give me the refund (which has never happened; I will say that when they do grant refunds, they are quick about it), I'll dispute it. But if I'm just chancing it and hoping they'll give me a break since I'm a long-time and regular customer, and they turn me down, I don't waste any more time on it. The only time I had a back-and-forth with them was on the change in free discs offered with the HD-DVD player, where they kept giving me a bunch of incorrect reasons for turning the request down, such as telling me I had to contact the manufacturer to address the issue of what free discs Amazon was offering, etc.

I'd be interested to see what percentage of orders in which the price drops are ever even pursued by consumers. Probably not very many, which is probably why they don't automatically give you the refund post-order like they do with the pre-order price guarantee.

Lecithin 03-05-08 09:00 AM

http://www.amazon.com/Bourne-Trilogy...4629708&sr=8-6

Just got Bourne Trilogy in HD-DVD for $29.99 shipped, thanks.

Randy Miller III 03-05-08 09:40 AM

Thinking about picking up the Bourne trilogy for $30, but I already own them on DVD. I'll probably just stick with titles that offer substantial upgrades and/or ones I don't own. Fantastic deal, though. :up:

aeron 03-05-08 10:20 AM

Yeah, it looks like prices have been raised. I just checked two: Wedding Date was $14.95 and F & F: Tokyo Drift was $19.95 this morning.

dhmac 03-05-08 01:05 PM

Yeah, I jumped on the Bourne Trilogy too, even though it gives me 3 copies of "Bourne Identity" (the other 2 were the free-in-the-box ones), because just counting "Supremacy" and "Ultimatum" it's still a good deal.

sociopharm02 03-05-08 01:22 PM

I ordered 8 yesterday afternoon and they arrived today. I was just using my Prime shipping. Didn't upgrade to 1 day or anything. NICE.

Randy Miller III 03-05-08 01:24 PM

Looks like the Bourne trilogy is out of stock.

EDIT: It's up and down, though looks like more may be coming on 3/6. YMMV.

rexinnih 03-05-08 02:28 PM

Just got the shipping confirmation for my Bourne Trilogy.

candyrocket786 03-05-08 02:40 PM


Originally Posted by kenbenobi
Universal apparently didnt drop the MSRP on Battlestar Galactica S1. I'd love to see that hit $40 or less...

Try ezydvd (Austrailian Retailer).

mazzystar 03-05-08 02:55 PM

ooh thanks candyrocket. definitely wanna scoop that up.

kenbenobi 03-05-08 02:55 PM


Originally Posted by candyrocket786
Try ezydvd (Austrailian Retailer).

Thanks for the suggestion. Great price, but $9.50 shipping kills the deal... Still, $45 shipped is the best price out there. I'll still hold out for a bit. I know Universal dropped the price on their single disc HD-DVD's. Maybe ezydvd caught wind of a reduction on Battlestar Galactica that hasn't hit elsewhere yet. They do have it listed as a "pre-order"... I'll keep my eyes peeled elsewhere...

EDIT: I just noticed this was actually Australian dollars, so it is slightly cheaper. Currency converter puts it at under $42...

nz-kiwiman 03-06-08 02:11 AM


Originally Posted by kenbenobi
Thanks for the suggestion. Great price, but $9.50 shipping kills the deal... Still, $45 shipped is the best price out there. I'll still hold out for a bit. I know Universal dropped the price on their single disc HD-DVD's. Maybe ezydvd caught wind of a reduction on Battlestar Galactica that hasn't hit elsewhere yet. They do have it listed as a "pre-order"... I'll keep my eyes peeled elsewhere...

EDIT: I just noticed this was actually Australian dollars, so it is slightly cheaper. Currency converter puts it at under $42...

Australian version does not come with the first 5 episodes (the mini series)
Otherwise I would have picked it up. Oh well.

dan30oly 03-06-08 05:11 AM


Originally Posted by nz-kiwiman
Australian version does not come with the first 5 episodes (the mini series)
Otherwise I would have picked it up. Oh well.

Really? Crap. I guess I need to try and cancel my order.

Classic Films 03-06-08 09:11 AM

Deal seems to be over as the $11.95 titles such as the Deer Hunter and The Sting are now $14.95. Bourne Trilogy is no longer available except used or from other dealers.

kenbuzz 03-06-08 09:19 AM


Originally Posted by nz-kiwiman
Australian version does not come with the first 5 episodes (the mini series)
Otherwise I would have picked it up. Oh well.

I'm guessing that you're certain about that... DVD Profiler's database entry for this set (UPC 025195-009607) shows that the mini-series is included, but ezydvd's site lists the included episodes that does not include the mini-series. Based on your screen name, I'm supposing that you've got the first-hand knowledge that someone in Indiana (me) can't have. :)

Still, I'm gonna keep the order. The cost to me (with VAT removed) including shipping is AU$36.72, or approximately $34.25 (according to xe.com). That's HALF of the current best domestic price ($69+ at DD). To get the mini-series in HD, I'd have to pay an additional $35, and that's just crazy talk. Sure, prices are expected to come down here in the States, but there's a risk to waiting - particularly when HD-DVD stock might just (poof!) vanish before you can buy.

One has to pick a time to jump in and buy, and $34.25 is "good enough" for me for BSG S1 without the mini-series. But thanks for letting us know, now folks can make an informed decision.

kenbenobi 03-06-08 05:16 PM


Originally Posted by kenbuzz
Still, I'm gonna keep the order. The cost to me (with VAT removed) including shipping is AU$36.72, or approximately $34.25 (according to xe.com). That's HALF of the current best domestic price ($69+ at DD). To get the mini-series in HD, I'd have to pay an additional $35, and that's just crazy talk. Sure, prices are expected to come down here in the States, but there's a risk to waiting - particularly when HD-DVD stock might just (poof!) vanish before you can buy.

One has to pick a time to jump in and buy, and $34.25 is "good enough" for me for BSG S1 without the mini-series. But thanks for letting us know, now folks can make an informed decision.

Ah, I didn't realize they would take off VAT... $34 is definitely a great price, but I still won't bite unless it has the mini-series. So please report, once you receive it, on whether or not it does have the mini-series. I guess I'm gambling, and you're right that I could get screwed, but I have a LOT of gift cards for B&N right now, so I always have that to fall back on. They are always late on price drops, so if it disappears everywhere else, I'll order from B&N... Unless of course you report good news from Australia! :)

bigfoot0968 03-06-08 05:45 PM

this deal appears to be alive again at deepdiscount for 12.30

nz-kiwiman 03-07-08 12:08 AM


Originally Posted by kenbuzz
I'm guessing that you're certain about that... DVD Profiler's database entry for this set (UPC 025195-009607) shows that the mini-series is included, but ezydvd's site lists the included episodes that does not include the mini-series. Based on your screen name, I'm supposing that you've got the first-hand knowledge that someone in Indiana (me) can't have. :)

Still, I'm gonna keep the order. The cost to me (with VAT removed) including shipping is AU$36.72, or approximately $34.25 (according to xe.com). That's HALF of the current best domestic price ($69+ at DD). To get the mini-series in HD, I'd have to pay an additional $35, and that's just crazy talk. Sure, prices are expected to come down here in the States, but there's a risk to waiting - particularly when HD-DVD stock might just (poof!) vanish before you can buy.

One has to pick a time to jump in and buy, and $34.25 is "good enough" for me for BSG S1 without the mini-series. But thanks for letting us know, now folks can make an informed decision.

I had to research, as the HD DVD hasn't been released in New Zealand even though out stock comes from Australia. Based on the disk counts (4 for the Australian, 5 for the American) and the episode listings on EzyDVD ...

Lenny Nero 03-07-08 11:48 AM

Well, Universal actually did reduce the MSRP to 20 for regular HD-DVDs and down to 27 for Combo releases. They're 14 and 18 respectively now, but I'd recommend DVDPacific where they're 11.50 and 17 each!


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