Dvdplanet CS or Mark,

I'd like to sell my old X-files sets. They're the orignal thicker packaging and only the slim packs are listed in the Quote Machine. Are you buying the old versions?

Thanks.

It's definitely a pain in the *** to deal with. It makes the process so much longer since I had to double check everything at the end. Still got 3 boxes to ship out to DVDPlanet so I'm just happy it's up and running now.

I called them this AM @ 0900 EDT and they said they'd get right on it.....

Well here it is 1500 CDT and when I try to sell the half-dozen titles that didn't show up yesterday, only three make it to the checkout page. They must have a web commerce intern working on QM.

Yeah...it's pathetic. Also, get this, DVDEmpire has been UNABLE since January
to allow a seller of used adultdvds to add to the inventory. They said they are working on it, in FEBRUARY. However, the mainstream DVDs can be added...
What happened to all those Java programmers from India?

I haven't read to much of this thread so far, but I'm curious as to how this quote machine thing works. There's no info at all that I can find about how the shipping process works, how picky they are with scratches, original cases, inserts, etc. I was wondering if someone had detailed information on this.

They fixed the Quote Machine by the evening of the day I called (4/17). I've since created 2 orders, one of which did not get emailed to me.

Yeah, they have a pretty awful application server. They want clean scratch free, smudge free disks so clean them before sending. Inserts should be in good shape. You ship it to a PO box w the Quote # on it. It takes anywhere from 2 weeks to well over one month to process it, they email you what they've accepted and they send back what they dont want for free. They then add what they've accepted to your account. When you order something you are forced to drain what's on account first, they pay any remaining balance.

What about the condition of the case? I have some that have stickers on from EB, Hollywood Video, etc. Do they need to be removed with some Goo Gone?

And also, if I have a DVD that is the same as theirs listed, but a different UPC, will they accept it? I'm wary of trying it out. For example, I have an Exorcism of Emily Rose from Hollywood Video that has a different UPC, but is the same version as the one shown on DVD Planet.

They don't accept rental discs if they have sticker on the ring of the disc but i'm not sure about the case itself. I would assume they should be stickerless.

The UPC codes need to match exactly or else they will ship it back to you.

If it ain't there, they ain't buying

So when will they start selling the used stuff? Probably around sale time?

There is a separate topic for the DVDPlanet quote machine
here.
There's some recent discussion there.

Back on topic, here are the coupons for May (according to one of their customer service reps -- I haven't tried any of them myself yet):

MAY52008 $5 off $60
MAY10 $10 off $120
MAY15 $15 off $175

Any plans to mirror DD's Kino sale, Mark? Thanks!

I doubt if Mark checks this forum anymore. DVD Planet don't seem to mirror sales anymore - I can't remember the last sale they had.

I emailed DVD Planet to ask them about mirroring the current sales, and I received this response:
"We are sorry, as of now we do not have any information of any
promotional offers (like Kino and MGM sales). However, we shall soon come out
with a new promotional offer on the same lines."

10% off orders over $40.....expires 05/31/08

Coupon Code: JUP673

Courtesy: Coupon Cactus

Salo is $19.98 at Deep Discount. If DVD Planet follows I'll order from them. Please follow!

Yes indeed! It would also be nice if DVDPlanet could add Brand Upon the Brain, 24 Eyes and the other August Criterions.
And while we're on the subject, what about returning those new Criterion prices to the 35% off range?

Salo is actually listed for $18.98 at DD

Really. $37.37?? I don't think so.

In case Mark still reads this thread (or if anyone else knows), are they going to eventually sell used discs again?

Thanks

Yes, it would be nice if they sold used discs in time for the sale- speaking of which, seeing as DD is starting their 20% off sale on 6/6 I guess it's safe to assume DVDPlanet is started their's around the same date?

Just judging from the banner across the top of the website, "Sell us your DVDs" I assumed that they were planning on restarting their used disc sales. But they've had that up there for a while now...

It looks like DVDPlanet is undergoing some design changes. I was just surfing around their site and sometimes my page would change after signing into my account. Note the USED tab.