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(DEAD) 12 Monkeys .99 or $2.98 shipped at Tigerdirect.com

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(DEAD) 12 Monkeys .99 or $2.98 shipped at Tigerdirect.com

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Old 03-21-06 | 04:14 PM
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Backorder status now.
Old 03-21-06 | 07:04 PM
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Anyone get shipment notification? No word yet on mine.
Old 03-21-06 | 08:45 PM
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From: San Diego
Originally Posted by silvernackle
it's now available again but for $6.99.
Yup:

Price: $6.99
Availability: In Stock

Yet mine is still showing as backordered.

Rob
Old 03-21-06 | 10:10 PM
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mine shipped:

Your package is in the UPS system and is on time with a scheduled delivery date of 03/23/2006.
Old 03-22-06 | 07:52 PM
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backordered for me
Old 03-22-06 | 09:38 PM
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backordered for me as well...
Old 03-24-06 | 08:32 PM
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mine is backordered too!
Old 03-24-06 | 09:19 PM
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Mine is also backordered. I e-mailed Tiger last night to see why the order status is "backordered" when the DVD is listed "in stock" on the product page. No response as yet.
Old 03-25-06 | 06:20 AM
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Originally Posted by J-Log
Mine is also backordered. I e-mailed Tiger last night to see why the order status is "backordered" when the DVD is listed "in stock" on the product page. No response as yet.
This is what I got from them:

ME:
Order Number : I43xxxx
Subject : Sales Inquiry/ Product Info
Message :My order shows backordered; however, the item appears to be in stock. Why has it not been shipped?

TD: We apologize, however, records indicate that this item is on backorder. If you have any questions or concerns feel free to contact us at 1-800-800-8300 or reply to this email.

ME: Your website shows it instock:
http://www.tigerdirect.com/applicati...-MCA%20D20462D

TD: Unfortunately our website and our system are not updated quickly. WE do apologize for this discrepancy.
Old 03-25-06 | 10:31 AM
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Originally Posted by richard98
TD: Unfortunately our website and our system are not updated quickly. WE do apologize for this discrepancy.
Even if that were true, you'd think they would update the product page after getting more than one inquiry about it.

Too bad. I had heard good things about this company.
Old 03-26-06 | 02:34 PM
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I am beginning to get worried about this one...
Old 03-27-06 | 08:57 AM
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Originally Posted by J-Log
I e-mailed Tiger last night to see why the order status is "backordered" when the DVD is listed "in stock" on the product page.
Here is what I got:

Our stock in the warehouse and our web site are two completely different entities, which are not hot-wired for complete accuracy. Our stock can fluctuate at times as the items supply and demand increase or decrease. This would be based on the popularity of the item in question and at any given time can become backordered. This is the norm as well for many other companies doing business online.
Old 03-27-06 | 02:05 PM
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Yeah, I ordered a couple times from them years ago. I received the product both times (though shipping was a little slow), but my problems were rebate related ...
they never sent my rebate checks. So, I haven't ordered from them since. I wouldn't hesitate to order if something was a good price without a rebate though.
Old 03-29-06 | 04:15 PM
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Got my disc y'day. And yeah, it is the older DTS version (was afraid it might be the newer one) For $2.98 shipped, this is one heckuva deal.

And I cant figure out what kind of order fulfilment system TD uses. My 'Apt. ****' went completely missing from the shipping address. Why bother asking you to record a second line of address info when you dont intend to capture it ? Good thing, the mailman knew me and put it in the right box
Old 03-29-06 | 06:27 PM
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I cancelled my backorder today... got tired of playing their game.
Old 03-29-06 | 09:47 PM
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If that's the case perhaps they should change the "In Stock" message to "Might Be In Stock' ;-)

Bob

Originally Posted by J-Log
Here is what I got:

Our stock in the warehouse and our web site are two completely different entities, which are not hot-wired for complete accuracy. Our stock can fluctuate at times as the items supply and demand increase or decrease. This would be based on the popularity of the item in question and at any given time can become backordered. This is the norm as well for many other companies doing business online.
Old 03-30-06 | 08:54 AM
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Maybe they go tired of people pestering them...this is what they responded back to me - short and to the point:

Unfortunately there is a backorder status on your item but should be back in stock within the next week. WE do apologize for this delay.
Old 03-30-06 | 09:43 AM
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Originally Posted by J-Log
I cancelled my backorder today... got tired of playing their game.
Their GAME is stall, stall, stall --- hoping people would rather cancel than sit in agony as their $3 purchase hangs in limbo. Fug that. I've got all the time in the world and if the wait gets unreasonable, I've got screenshots and the BBB phone number at the ready. Now, Tiger Direct wouldn't jeopardize their sterling rep (snark) for a small dollar loss, would they?
Old 03-30-06 | 01:30 PM
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Originally Posted by slothroplt
Their GAME is stall, stall, stall --- hoping people would rather cancel than sit in agony as their $3 purchase hangs in limbo. Fug that. I've got all the time in the world and if the wait gets unreasonable, I've got screenshots and the BBB phone number at the ready. Now, Tiger Direct wouldn't jeopardize their sterling rep (snark) for a small dollar loss, would they?
You're right, and if I had really wanted the DVD I probably would have just waited. But I ordered it mostly because it was so cheap, and I didn't feel it was worth the wait. I do regret letting the company win on this one.
Old 03-30-06 | 01:54 PM
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I had a friend order one for me n top of his well worth waiting it out. If they ever deliver great if not oh well.
Old 04-05-06 | 01:43 PM
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Has anyone else's shipped yet?? Still no word.
Old 04-07-06 | 03:02 PM
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Mine was cancelled.. and shipped??

But cancelled
Old 04-07-06 | 04:32 PM
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Shipped - These items have shipped. Please check your email for tracking information.
Booya!
Old 04-07-06 | 07:17 PM
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Originally Posted by slothroplt
Booya!

Date of Order: 03/20/06
Order Status: Shipped - These items have shipped. Please check your email for tracking information.

2 DVD-MCA D20462D 12 MONKEYS (DTS) (DVD/RATIO W/S 1.85/ENG/DTS 5.1/D Status: Cancelled
$0.99 $1.98


Net Product: $1.98
Sales Tax: $0.00
P & H: $2.98
Total Shipment: $4.96


See the STATUS: Cancelled.... ORDER STATUS: Shipped?! WTF
Old 04-08-06 | 11:36 AM
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Originally Posted by CitizenY
See the STATUS: Cancelled.... ORDER STATUS: Shipped?! WTF
You're right. I just got this blatant LIE in my inbox:

Dear valued Customer:

Thank you for choosing Tiger Direct for your best DVD values. Unfortunately your order request for the title "12 monkeys" is currently not available from the distributor at this time and has been cancelled. Your order cannot be processed and your orignial pay method has not been charged. We are aware that this matter imposes an inconvenience to you and we will be placing a 2.00 credit towards your next DVD purchase. Please accept our apology for this issue.

Sincerely
The Web Response Team


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