(DEAD) $10 off $10 at Buy.com
#105
DVD Talk Ultimate Edition
Originally Posted by Fielding Mellish
Just got the eMail - CANCELLED.
Guess this helps explain why I haven't bought anything at buy.com since '02.
Guess this helps explain why I haven't bought anything at buy.com since '02.
#110
Senior Member
I received the email too, but my order is still processing.
I'm hoping that this is one of those times when Buy.com's order/item cancellation system bites them in the ass. I've placed orders in the past where I ended up canceling the entire order. Buy.com then claims that they will try to cancel the order, but it may have already been sent to the warehouse…yadda, yadda, yadda…and five days later I get a shipping notice from them. If it takes the buyer more than five days to really cancel an order with them, maybe it will take them just as long and our orders will go through.
I expect nothing from this, but I will be checking on this order periodically the rest of this week.
I'm hoping that this is one of those times when Buy.com's order/item cancellation system bites them in the ass. I've placed orders in the past where I ended up canceling the entire order. Buy.com then claims that they will try to cancel the order, but it may have already been sent to the warehouse…yadda, yadda, yadda…and five days later I get a shipping notice from them. If it takes the buyer more than five days to really cancel an order with them, maybe it will take them just as long and our orders will go through.
I expect nothing from this, but I will be checking on this order periodically the rest of this week.
#111
DVD Talk Hall of Fame
Joined: Dec 1999
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From: Formerly known as (ahem) "LASERMOVIES"/California
Originally Posted by duganrm
is this where we are supposed to say we will never buy from buy.com again because they didn't honor a coupon that wasn't meant to do what we did with it? 

I received the order cancellation email but my order still says processing.
#112
On the website mine still says "being processed", but I got the cancellation e-mail from them as well. What Exactly were the qualifying purchases? All the coupon said was you needed to spend at least $10.00.
I never liked Buy.com anyways. They billed me once for a preordered item that was never in stock and claimed they shipped it. Called customer service a number of times and never got my money back. I'll stick with Columbia House.
I never liked Buy.com anyways. They billed me once for a preordered item that was never in stock and claimed they shipped it. Called customer service a number of times and never got my money back. I'll stick with Columbia House.
#114
DVD Talk Platinum Edition
Originally Posted by movieguru
On the website mine still says "being processed", but I got the cancellation e-mail from them as well. What Exactly were the qualifying purchases? All the coupon said was you needed to spend at least $10.00.
I never liked Buy.com anyways. They billed me once for a preordered item that was never in stock and claimed they shipped it. Called customer service a number of times and never got my money back. I'll stick with Columbia House.
I never liked Buy.com anyways. They billed me once for a preordered item that was never in stock and claimed they shipped it. Called customer service a number of times and never got my money back. I'll stick with Columbia House.
#115
DVD Talk Ultimate Edition
update
i got the shipping notice this morning. upon further investigation i saw that they cancelled the coupon i used and charged me full price. i got no email saying it was cancelled, or giving me the option to cancel the order all together since the coupon was cancelled.
<----not happy
i got the shipping notice this morning. upon further investigation i saw that they cancelled the coupon i used and charged me full price. i got no email saying it was cancelled, or giving me the option to cancel the order all together since the coupon was cancelled.
<----not happy
#116
DVD Talk Hero
I got the cancellation email. Still says "processing" on the site. Probably haven't gotten around to the cancellation on the site yet. They've got a lot of cancelling to do.
Some sites honor orders when they make a mistake, some don't.
Some sites honor orders when they make a mistake, some don't.
#117
Banned
Originally Posted by costanza
update
i got the shipping notice this morning. upon further investigation i saw that they cancelled the coupon i used and charged me full price. i got no email saying it was cancelled, or giving me the option to cancel the order all together since the coupon was cancelled.
<----not happy
i got the shipping notice this morning. upon further investigation i saw that they cancelled the coupon i used and charged me full price. i got no email saying it was cancelled, or giving me the option to cancel the order all together since the coupon was cancelled.
<----not happy
#119
DVD Talk Godfather
Originally Posted by ctyankee
Nope. They don't owe us anything, we're all just taking a shot at this. It's buy.com's regular pricing that makes them a non-entity since '02.
before then. I can't remember the last time I bought a DVD there. Maybe '99?
#125
Senior Member
Joined: Nov 2000
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From: Between the Green Mountains
C'mon, folks--are you REALLY that surprised that they cancelled? The coupon CLEARLY stated that the coupon was an "instant rebate" that applied to what--three or four specific SKU's? I would have been surprised if they -didn't- cancel.
Plus, let's face it--buy.com sucks anyway !
Plus, let's face it--buy.com sucks anyway !




