kenbenobi

My date showed up today. April 29. So I'm good to go...

dvdfreak2005

how many accounts can you have ?

beebs

You can have two open and active accounts. Old closed fulfilled accounts do not count against this.

dvdfreak2005

Is that per person or per household ?

Sweet Baby James

Per street address.

kenbenobi

I always thought it was per person. I actually have 4 open accounts at this address right now, but one is TV so I know that doesn't count. 3 of them are the same account type though. One has been open for years, and I just opened two more.

Sweet Baby James

CH rarely catches multiple accounts per address. I read somewhere that some scammer had over 50 open accounts at the same time.

Willh51

Got my enrollment package today! Includes The Patriot, Lost in Translation, Beautiful Mind, Deliverance, Space Cowboys & Once Upon a Time in America. Stardust should come when it gets back in stock.

RJ MacReady

Blu-rays have lured me back in, but now I'm remembering why I left CH in the first place.

I pre-ordered The Green Hornet 3D two weeks ago. It hasn't shipped and is listed as backordered. WTF?

Blu-ray-collect

Since it was released today, I bet they won't ship it until tomorrow. Probably showing backordered because they didn't have it in stock ( was a pre-order after all), and they haven't updated their catalog yet.

You could have ordered it through Amazon.com, saved a few bucks, and probably have it in hand today.

CH has always been bad about shipping stuff quickly, unless you pay the extra fee for it. I do have to admit they are a bit better today than they were 15 years ago, though. It used to take WEEKS to get stuff from them.

dvdfreak2005

How long does shipping normaly take once it says shipped ?

Schloob1

Keep in mind it is not actually shipped until you see Shipped **/**.
I had a title say shipped (that was 4/30) and then finally 3 days later had it say shipped 5/3. They ship by media mail and depending on where a shipping place is from you can probably take say 4-7 days.

kenbenobi

My 2nd enrollment package shows it shipped on 5/3. However, I haven't received my first enrollment package yet, and that shipped on 4/23.

jwstl

Items shipped Media Mail can take up to 3 weeks. It's cheap and low priority so they deliver it when they want.

Jaymole

Signed up for my second account and all my selections are backordered.

lizard

FWIW, they aren't really backordered unless they have "expected by" dates next to them. If several titles really are OOS all of them will be listed as "backordered" until all, or nearly all of the titles, are back in stock. Columbia House does this to try to send all of the enrollment titles in one box to save on packaging and shipping costs. I waited about two weeks for my enrollment package to ship because three titles were OOS when I placed my order. The "expected by" dates gradually dropped off the list until all were back in stock and the entire package of seven titles shipped.

Jaymole

Thanks...I got e-mails for 4 of the titles saying they are back-ordered so it might be awhile before the package ships.

DrStrangeL0ve71

Trying to cancel my account and I call the number and this is no selection to cancel or anything. I went through the menu twice and nothing. What is the deal?

Sweet Baby James

Cancel your account on the site. Click the Contact Us link at the bottom of the page. Select My Account from the Request Type drop down box. Then select Canceling Your Account from the next drop down box. In the Questions/Comments box, tell them that you have fulfilled your obligation and would now like to cancel your account. You should be officially canceled within 48 hours.

DrStrangeL0ve71

Thanks! They certainly don't make it very easy.

beebs

It seems to be very arbitrary. You can keep to the rules of 2 open but order the same titles repeatedly and get blocked from having new accounts. Myself, I got blocked at one address years ago when I was building up my DVD library (no more than 2 accounts open at one time, no dupe orders). I think I got about 350 titles from CH before getting cut off.

Schloob1

This appears to now be possibly DEAD, blus showing up as members only

Sweet Baby James

I just cancelled an account yesterday and was planning on applying for a new account today.

Schloob1

ME TOO, I just did the same thing as well. I should have called it in directly as I knew EXACTLY what I would have gotten.

Sweet Baby James

They're back!