Facebook: Criterion to release 50% off code on Facebook
#151
DVD Talk Special Edition
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Re: Facebook: Criterion to release 50% off code on Facebook
Just received my order of Fish Tank, Senso & The Double Life Of Veronique, but I didn't notice until after I opened them that the cases had small indention damage and the printed covers suffered some minor damage. That type of stuff drives me crazy. Question is do I contact Mulvaney for new cases and art or use the return slip to get an exchange?
#152
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Re: Facebook: Criterion to release 50% off code on Facebook
This is my first order with them so I have some questions:
My order has been marked as completed since Friday, but there is no tracking number. Also, I don't have an email saying it has shipped. Does that mean it hasn't shipped yet? I have not yet received anything.
My order has been marked as completed since Friday, but there is no tracking number. Also, I don't have an email saying it has shipped. Does that mean it hasn't shipped yet? I have not yet received anything.
#153
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Re: Facebook: Criterion to release 50% off code on Facebook
Just received my order of Fish Tank, Senso & The Double Life Of Veronique, but I didn't notice until after I opened them that the cases had small indention damage and the printed covers suffered some minor damage. That type of stuff drives me crazy. Question is do I contact Mulvaney for new cases and art or use the return slip to get an exchange?
#155
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Re: Facebook: Criterion to release 50% off code on Facebook
I don't like hearing these stories of things being banged up seeing as I ordered Videodrome, which has an elaborate slipcover. Are they just sending them in envelopes?
#156
Senior Member
Re: Facebook: Criterion to release 50% off code on Facebook
Mine was sent with 5 movies bundled tightly to a cardboard backing and wrapped in plastic all around. That was then placed inside of a box that was probably too large for the bundle, but at least had a little bit of bubble wrap to cushion it. I was worried when I heard how much the bundle was shifting inside the box. But, once I saw the nearly vacuum-sealed bundle of all the movies wrapped together, I knew they'd be fine. And, they were.
#158
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Re: Facebook: Criterion to release 50% off code on Facebook
I ordered three Blu-ray titles, and the case for one of them was cracked in more than one place at the bottom. I contacted the orders e-mail address last evening, and I'm waiting for a response.
#160
DVD Talk Special Edition
Re: Facebook: Criterion to release 50% off code on Facebook
My three titles (For All Mankind, Antichrist, M) arrived in perfect condition.
#161
DVD Talk Platinum Edition
Re: Facebook: Criterion to release 50% off code on Facebook
My first order (Robinson Cruesoe, For All Mankind and Army of Shadows) arrived in perfect condition.
#162
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Re: Facebook: Criterion to release 50% off code on Facebook
So one of my Bluray's wasn't in the package and I got an email from Criterion saying that it was backordered and they would send to me (Amarcord Bluray).
What I'm really disappointed in is that Bottle Rocket showed up in their cheap cardboard case. I thought they had phased those out by now and were selling the hard case edition. Definitely really disappointed on that because I figured if I ordered from Criterion I would get the newest print with the hard case.
What I'm really disappointed in is that Bottle Rocket showed up in their cheap cardboard case. I thought they had phased those out by now and were selling the hard case edition. Definitely really disappointed on that because I figured if I ordered from Criterion I would get the newest print with the hard case.
#163
DVD Talk Legend
Re: Facebook: Criterion to release 50% off code on Facebook
What I'm really disappointed in is that Bottle Rocket showed up in their cheap cardboard case. I thought they had phased those out by now and were selling the hard case edition. Definitely really disappointed on that because I figured if I ordered from Criterion I would get the newest print with the hard case.
#166
Cool New Member
Re: Facebook: Criterion to release 50% off code on Facebook
For folks who have had issues, my copy of RED DESERT was damaged during shipping -- cracked case, torn art. I emailed [email protected] and explained. They got back to me within 2 biz days and immediately shipped out a replacement case and cover at no cost, and told me not to worry about sending anything back. An excellent CS experience for me.
#167
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Re: Facebook: Criterion to release 50% off code on Facebook
For folks who have had issues, my copy of RED DESERT was damaged during shipping -- cracked case, torn art. I emailed [email protected] and explained. They got back to me within 2 biz days and immediately shipped out a replacement case and cover at no cost, and told me not to worry about sending anything back. An excellent CS experience for me.
#168
DVD Talk Legend
Re: Facebook: Criterion to release 50% off code on Facebook
Not unexpected, but none of the titles I ordered will ship until the last one is released. Looks like I'll have to wait until late May for Blow Out.
#169